My partner and I stayed here the night before we flew on holiday. The hotel is next to the terminal building. The hotel has its own car park - cost was 5 pounds.
Very good check-in at which we received two warm cookies - a nice touch.
They gave us a letter warning us to avoid breakfast between 9.30 and 10.30 because the hotel was busy - but when we did arrive at 0930 the restaurant was half empty.
Room was very nice, very modern, well air conditioned and very comfortable bed. As you are next to the terminal you will hear planes taking off and landing.
We paid for dinner bed and breakfast - but don't bother doing this as the set menu only has two main courses in the price - some salmon and a veggie pizza. They are obviously used to people complaining about this as the waitress went to reception and credited are account with forty pounds which then allowed us to choose from the full menu.
It's a really smart restaurant with a great menu - we had a slight issue with one of the meals which was raised with the restaurant manager, who didn't handle things as well as he could and spoke to us in a derogatory manner. We spoke to the duty manager of the hotel who understood our complaint and dealt with the issue appropriately.
The bar is really nice with great service. Apart from the hiccup in the restaurant we couldn't fault this hotel.
Breakfast was really good - a great selection and it was kept hot which is always an achievement.
Overall a quality experience.
- Official Description (provided by the hotel):
- Offering contemporary, upscale accommodation and ideally situated adjacent to the terminal building, express links to Newcastle city centre via Metro and the A1, it is the perfect hotel for business and leisure travellers.The hotel has five meeting rooms with inbuilt state-of-the-art AV and function suite to accommodate 40 to 150. Fratello’s restaurant offers guests a range of Italian cuisine with more informal dining options available in the hotel’s Columbus Bar. Boasting 179 spacious en-suite bedrooms with complimentary internet access, soundproof windows and luxurious Sweet Dreams beds; it also has a business centre, 24-hour room service, fitness centre, continental lounge and onsite car parking including Park and Fly options. ... more less
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- Also Known As:
- DoubleTree By Hilton Hotel Newcastle International Airport Newcastle Upon Tyne/Woolsington