We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fab customer service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
DoubleTree by Hilton Hotel Newcastle International Airport
Ranked #1 of 3 Hotels in Woolsington
Certificate of Excellence
Reviewed 28 June 2014 via mobile

We stayed overnight for a wedding party.. Lovely rooms. Very clean. Lovely welcome at the reception... The following morning we had breakfast in the adjoining restaurant which was a lovely buffet style. The staff were very helpful and extremely pleasant.. I enjoyed my stay.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kaz1521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (2,066)
Traveller rating
Traveller type
Time of year
Language

1,272 - 1,278 of 2,066 reviews

Reviewed 27 June 2014

My husband and I recently renewed our wedding vows at this beautiful hotel. The staff were very helpful and friendly, the food was beautiful and the hotel itself very modern, clean and tidy. We loved every minute of our stay.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Annonn21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatherineG_DOS, Conference and Events Manager at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this reviewResponded 8 July 2014

Dear Annonn21

Thank you so much for your review. It was lovely having you and hopefully you will come in to visit us very soon.

Kind regards
Emma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014 via mobile

A lovely room and the hotel and restaurant was perfectly nice and decent value, especially with airport departure lounge on the doorstep.

However - the pricing seems a bit sporadic! With lots of different numbers just thrown together. A week befire my stay ibwas quoted a price, then when I actually booked it the price had nearly doubled. Having been told the 8 day parking was the shortest possible, I then discovered 4 days was possible as this was all I required. This brought the price down a bit.

When I arrived I got a till receipt for the agreed price - but somehow before leaving this rate went up £10 - the cheek!

Nobody seemed to know the process for parking or indeed if it was included in my room rate which is what I booked.

All in all a nice hotel, but the customer service and pricing left room for improvement! Still not happy about veing charged more than what was agreed.

Stayed: June 2014, travelled on business
6  Thank Edward L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CatherineG_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this reviewResponded 7 July 2014

Dear Edward L

Thank you for taking the time to review our hotel. I am sorry to read that you found our Park and Fly package pricing sporadic. We deal with hundreds of bookings on our packages each year and we always receive great feedback. Any additional charges that are incurred during your stay are added to your bill, for example breakfast or bar meals.

I am very pleased that you found our hotel and restaurant convenient and suited to your needs, I hope that you will book with us again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

Lovely Hotel, well located for the business traveller and laso for the likes of my friends and i who were attendjing weddings at the Dissington Hall. The rooms were clean, food great and the staff were very friendly including trainee staff and the guys at the BAR. Definately worth Recommending to Business and Leisure travellers...... Korede Alaiyemola - Lagos, Nigeria

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank O A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

Check in was very quick and easy. As we were flying out the next day the midday checkout was handy no need to rush about. very easy to book park and stay over the phone. Bedrooms are very nice unlimited free wifi, 32inch lcd tv, lovely big bed, powerful shower. Hallways very quiet NO noise at all we were right outside the lift never heard a ping of the lift all night no doors banging or people talking. The bar food was nice home made burger big fries and salad. 2MIN walk to the airport door would i book this hotel again YES id pay the little extra over the budget hotels for a good quality sleep.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jacksone2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

Absolutely fantastic stay, got in off late long flight, everything was dealt with quickly, room was fantastic, no noise, everything that was needed and more very comfortable. Service exceptional, the hotel is straight across from the airport easily walked, it looks good.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Pamela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

My boyfriend booked this for my birthday as a little treat as we were travelling up to Edinburgh the next day so this was a little extra present. Although we only stayed for one night, this is literally one of my favourite hotels ever. When we arrived and checked in we received a warm baked chocolate chip cookie which I thought was super cute and something different.

The room was amazing, bed super comfy, bathroom was great - very powerful shower.

We went to one of the cocktails in the bar as well which was superb, the cocktail maker was very professional and the presentation of the drinks was great!

1000% recommend to anyone - you wouldnt even know its an airport hotel!

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank larad1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Woolsington
3.6 mi away
Newcastle Marriott Hotel Gosforth Park
Newcastle Marriott Hotel Gosfort...
#33 of 84 in Newcastle upon Tyne
1,085 reviews
6 mi away
Jurys Inn Newcastle
Jurys Inn Newcastle
#22 of 84 in Newcastle upon Tyne
2,397 reviews
0.1 mi away
Premier Inn Newcastle Airport Hotel
Show Prices
Show Prices
Show Prices
5.9 mi away
Hotel Indigo Newcastle
Hotel Indigo Newcastle
#7 of 84 in Newcastle upon Tyne
2,305 reviews
5.6 mi away
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle Hote...
#27 of 84 in Newcastle upon Tyne
1,503 reviews
6.3 mi away
Staybridge Suites Newcastle
Staybridge Suites Newcastle
#1 of 84 in Newcastle upon Tyne
1,424 reviews
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Newcastle International Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Newcastle International Airport

Address: Woolsington, Newcastle upon Tyne NE13 8BZ, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Woolsington
Price Range: £58 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Newcastle International Airport 4*
Number of rooms: 179
Official Description (provided by the hotel):
Offering contemporary, upscale accommodation and ideally situated adjacent to the terminal building, express links to Newcastle city centre via Metro and the A1, it is the perfect hotel for business and leisure travellers.The hotel has five meeting rooms with inbuilt state-of-the-art AV and function suite to accommodate 40 to 150. Fratello’s restaurant offers guests a range of Italian cuisine with more informal dining options available in the hotel’s Columbus Bar. Boasting 179 spacious en-suite bedrooms with complimentary internet access, soundproof windows and luxurious Sweet Dreams beds; it also has a business centre, 24-hour room service, fitness centre, continental lounge and onsite car parking including Park and Fly options. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Superbreak UK, Hilton EMEA, Booking.com, TripOnline SA, Expedia, Hotels.com, Ebookers, HotelsClick, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your DoubleTree by Hilton Hotel Newcastle International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
DoubleTree By Hilton Hotel Newcastle International Airport Newcastle Upon Tyne/Woolsington

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing