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“DON"T STAY HERE! (ARE PEOPLE GIVING 5*s MAD?)”

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The Pines Country Guest House
Ranked #7 of 8 Carrbridge B&B and Inns
Reviewed 3 November 2012

The bedroom en-suite shower was just literally just a drip. My wife resorted to washing her hair at the Aviemore leisure centre, as it would take at least half an hour to attempt this under the bedroom shower drip.
The soap holder on the shower was split down the middle, but very heavily glued together...what a mess.
The bedroom smelt badly - damp? Cooking too?
green silicon filler around a cream shower tray
The decor in our bedroom and throughout the house was dated and in much need of a serious update/ replace.
The main bedroom door lock was broken on the inside snib
x1 of the bedside lamps did not work.
The 'signs' on the inside of the bedroom doors were affixed haphazardly with cellotape.
The shoddy kitchen plastic hooks on the main bedroom door which came off along with the wood of the door when anything hung on them.
The bedroom wardrobe mirror was badly cracked.
The TV digital signal was pixelated the first night.
There was no signal received on the TV all of the second night.
I checked the coax into the back of the TV second night and I am surprised it ever worked, as the coax cable plug had been assembled dreadfully. I remade the connection as best I could without tools, but still no TV signal was received that evening. Reading reviews, this seemed to happen frequently. I went downstairs and mentioned this to the owners. They did not seem surprised at all and the lady owner offered me a DVD! The owners made no effort at all to resolve the problem or ask us at any time during the evening if the problem was resolved.
The conservatory windows steamed up in the morning when our son was looking outside at the woods. He drew small numbers in the condensation on the conservatory windows. When I wiped the windows to remove the numbers he had made, the white tissue I used became black very quickly. The windows very obviously very dirty!
The path to the front door passed the garage which you couldn’t help but look into as you walked past the large garage windows. It was full of everything you could imagine and looked like one of those hoarder TV programmes.
The cooked breakfast my wife and I received was excellent but the cereal was stale and the glasses for fresh juice were only slightly larger than shot glasses!
Our 5 year old son is a very fussy eater and could only really try one item from the owner’s breakfast menu - sausages. The problem was the owner came through with a large white plate with x1 single lonely sausage on our son's plate!!!!
Nothing else was ever offered to our son for breakfast. The owner must have seen he was attempting x1 sausage. What about offering him some fruit etc?
Our bedroom was very cold as the heating was non-existent. We eventually found a small electric heater at the back of the large wardrobe and used this to keep ourselves warm - so much for the accommodation advertised as COSY.....what a joke!
The male owner snored. We heard this from another room all night!
The dining room was bizarre and was like something from a museum. Lots and lots of swords and knives of different ages from around the world hanging on the walls.
The ceiling light cord (string) in the en-suite, not only turned on the en-suite light, but also an extractor fan above the toilet, which sounded like a 747 talking off. Great during the night when you went to the toilet!
Bed was uncomfortable as my wife came home with a sore back and neck.
Wooden stairs up to our bedroom were far too steep.
The en-suite had a separate large door to some kind of storage cupboard (or was it to Narnia) which was ajar and wouldn’t open or shut. If you have a separate room, shut the door or put a lock on it.
The squirrels coming down from the wood to the feeders was nice but the back of the house to the wood was too claustrophobic.
Not a particularly child friendly environment with the amount of knick knacks about.
The front door was a large double glazed patio style door which took a lot of effort to slide it open. Lubrication? Cleaning? What a welcome!
We can't believe we stayed there now to be honest. I kept looking around our bedroom for hidden cameras as I was sure we were part of an experiment.
We wouldn’t stay there ever again, even if you paid us!
Alex Polizzi would have had a field day!!

  • Stayed: October 2012, travelled with family
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1  Thank ishmael1603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 October 2011

how could anyone complain about this guest house it is not meant to be a 5 star hotel really good quality for the money made more so by the lovely lady of the house ,our rooms were warm clean and certainly did not smell in any way and if your driving it certainly is not out of the way ,and the food was lovely warm and tasty with more than enough to satisfy any healthy appetite ,thank you lyn and dave would certainly recommend to anyone,mrs mullin and family scotland

Room Tip: family rooms are very good
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  • Stayed: October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Katie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2010

smelly rooms and the location is bad if was you i would not pick this hotel i would reather stay at home

  • Stayed: October 2009, travelled as a couple
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Thank london3034
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014
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  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Grimmelshausen2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pines Country Guest House

Address: Duthil, Carrbridge, Aviemore PH23 3ND, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Badenoch and Strathspey > Aviemore > Carrbridge
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #7 of 8 B&Bs / Inns in Carrbridge
Price Range: £20 - £31 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pines Country Guest House 3*
Number of rooms: 4
Also Known As:
The Pines Country Guest House Carrbridge, Scotland

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