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“Just ok”
Review of Carrbridge Hotel

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Carrbridge Hotel
Ranked #3 of 3 Hotels in Carrbridge
Reviewed 29 August 2013

Were forced to stay at this hotel as part of a tour due to an overbooking at another hotel. Honestly if you can find your way around a maze of corridors to your room you can find anything. Took my partner and I about 15 minutes just to make our way from our room to the bus. Bed was comfortable and food was quite good. If you want to look around Carrbridge it does make a good base. I think they may be in the middle of renovating the hotel which may explain the maze in trying to get around.

Room Tip: Try to get a room in the older part of the hotel to avoid a maze and perhaps find your way around th...
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  • Stayed: August 2013, travelled as a couple
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2  Thank Travel_Russ_20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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308 - 314 of 506 reviews

Reviewed 15 August 2013

We were fooled by the olde world exterior and the quaint pack horse bridge nearby.......inside the hotel it reeks of lack of care, peeling paint, old bathrooms etc.

The hotel has had( it appears) numerous extensions BUT the original part of this hotel has not been painted or modernised for some time. Some bedrooms are sparse, ours( until we moved THREE TIMES),were poorly cleaned, peeling paintwork,views of brick walls/the kitchen rubbish. OH what a sad advert for a UK hotel....but wait it is odd but it does seem ( at least during our stay) that foreign coach loads some how seemed to be placed in the newer part of this hotel.....

By the way, whilst breakfasts were good value, the evening food was hit and miss...shades of school dinners.

Room Tip: Try another hotel
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  • Stayed: August 2013, travelled as a couple
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7  Thank binsybaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2013

Tried a pub meal here for a family dinner. The experince was not great in that the waitress was completely confused about who had ordered what, there was very little attention to the customers and on top of that the food was very poor. I also had to take a wine glass back to the bar as it had lipstick on it. The replacement glass was not much better. Very poor experince all in all and will not be going back. The Hotel itself seems to be well set up for coach parties and there was three bus loads in that night so I guess that may have affected service but that should not become a paying customers problem. Reminded me of the bad old days in Scottish catering.

  • Stayed: August 2013, travelled with family
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3  Thank PallyAlly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2013

We stayed at this hotel whilst on Newmarket Holidays 'Highland Railways by Air' trip. To be honest, I didn't expect too much from this budget priced package; but I was proved wrong - the whole holiday was well organised and this hotel made an ideal base for the railway journeys, one starting from Inverness, approximately 25 miles further North, the second and third (optional) trip from Aviemore and the Cairngorms about twelve miles away, and the fourth further away, in Fort William. The hotel staff were most helpful from the moment we all arrived, shattered after starting out at stupid o'clock to catch anearly morning flight from Bristol. Our twin bedded room (616) was clean, comfortable and cool, with a good soundproof velux window, which was just as well as we had a view over the car park and kitchen bins with a main road beyond! The bathroom was a bit tired, with a rather reluctant toilet flush and a door which tended to swing open - other rooms may have had the same minor problem , as every breakfast time during our stay the fire alarm was triggered by someone letting the steam from their shower escape. ( A member of staff then ran along every corridor calling 'false alarm', which was very reassuring. Other hotels please note!). The hotle dining room was light, airy and spacious, and the relaxed schedule of taking both breakfast and evening meals any time between set limits meant an end to the 'massing at the door ready for the off' which I've experienced on other tours. The two first courses, chosen from a limited but well-cooked menu, were swiftly brought to us at our table by a member of staff who had a small area to watch over, whilst a diet-busting selection of delicious deserts were laid out for us to choose from afterwardsThe only minor niggles: tea came as a teabag in the cup, though a teapot was provided if asked for, andthen there was the background music - one of our party (Roger the photographer) described it as 'like the tunesthey play in a crematorium while you wait for the coffin to be brought in'. I had a job to keep a straight face at every mealtime afterI heard that... it didn't add anything agreeable to the atmosphere in my opinion! The bar stocked real ale, which was a plus, and the prices were reasonable. There was a large lounge area, with some rather solid 'leather look' furniture, and some less comfortable thinly padded seating; but the best seats were those outside, where you could watch the alfresco entertainment - local lads and boys from an adventure training camp nearby, jumping from a scarily high and fragile looking old packhorse bridge right opposite the hotel into a small pocket of deep water set amongst lethal rocks. In the pouring rain, fully clothed, backflipping as well as forward leaping, and even two at a time. Fascinating, and frightening, in equal amounts! The hotel entertainment began later in the evening - Alfie McQuade from Grantown on Spey, a very gifted guitarist and singer, who was so brilliant that the 'early bed' I'd promised myself changed into 'stay up until you fall asleep on your feet'... he played on the second night of our stay as well, and the hotelmanager had to come and shut him down at about half past 11, as those not watching him wanted to get some sleep. The audience would have stayed up longer with him! The rest of the entertainment didn't match his standard - the 'ceilidh band' wasn't what we expected, and while some of our party enjoyed it, World War Two singalong medleys weren't our idea ofScottish music. The final entertainer, Derek, was competent and good fun - but Alfie was the star! The beds were nice and comfortable, with an extra duvet to pull up if you felt chilly, and the hotel supplied packed lunches if required for a very reasonable price, whch we used on our longer trips out. The breakfast buffet got top marks from me - a huge selection of hot and cold food, including nice thick plain yoghurt and real fresh fruit, a welcomechange from the tinned citrus stuff some places think constitutes a 'healthy' breakfast. They had a 'make your own' toaster which tended to launch the finished product onto the floor; but did mean you got hot toast when you wanted it! There was even honey to put on your porage, and a selection of cheese and cold meats for their continental guests. Everything was kept replenished, and every table was swiftly cleared, with no dirty plates left about. The staff were a mixture of nationalities, but all seemed to get along well with each other. It was a well managed environment and very pleasant, apart from the dire background music. The Carrbridge is a large hotel; but it never felt like a huge and impersonal place. There were three coach parties in the hotel when we stayed there, but never a crowd anywhere. The receptionist (Canadian I think) was accessible and helpful at all times. For the price we paid, we received outstanding value and exemplary service, in a hotel which was a little tired looking in places; but sparkling clean and tidy. I'd stay there again, if I'm in the area.

Room Tip: If you aren't interested in the evening entertainment and want an early night, ask for a room no...
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  • Stayed: July 2013, travelled with friends
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5  Thank 160Anita160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2013

My wife and I stayed at the Carrbridge Hotel as part of a Newmarket guided tour for Highland rail ways. We are not Rail way type people but wanted to see Scotland. We had four nights Dinner bed and Breakfast. The hotel was clean and the service was outstanding, nothing was to much trouble for all the staff members from the manager down to the cleaning staff. The rooms were very clean and the food was excellent, We really enjoyed the flexible eating time allowed for all meals and the fact they provided inexpensive packed lunchs. We would recommend any one staying in the area of Carrbridge to stay at this Hotel, good value for the money.

  • Stayed: July 2013, travelled with friends
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7  Thank pat3hr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2013

Beautiful quiet village with pleasant woodland walks. The bridge is an interesting view especially in the evening as the local children jump into the water and entertain the guests. The building is grand and massive, perched on the corner, it has on closer inspection been added to and alerted so much the indoor corridors and room numbering is quite interesting to say the least.
It is tired but generally clean and extremely warm inside.
The staff are friendly and approachable, both the owners made themselves visible to guests and personally welcomed us and bade us farewell on departure. Easily done when you have a captured audience as we were(on a coach).
The offer of breakfast and dinner in the inclusive price offered by Newmarket was inticing but very disappointing and failed to meet the standard I expected. The choice of cornflakes and rice crispie every morning could have been enhanced with all bran flakes and muesli.
The fresh fruit was far from fresh and the fruit salad sized chopped fruit tasted as if it was added to each day. Some pieces more fresh than others.
The salami and ham with cheese, white rolls and butter were delicious.
The cooked breakfast did nothing to entice me, it was in no way appetising and so I can not comment except to say I love my cooked English breakfast and was very disappointed to have to miss it.
The first night we ate in the highlands dining room were the meals were served free as part of the coach package.
The food it self was satisfactory if you like frozen vegetables and bland food. It was served within 2 minutes of our order and the plates removed as the last forkful was was being chewed. Unsatisfactory after a long day driving, when what I wanted was to relax over a dinner with a glass of wine.
There was another restaurant where we paid to eat and can endorse this as the selection here varied and quality good.
Shower in the bath offered extremely hot water which was a good surprise.
We were not fortunate enough to get a double room as requested, the two single beds were comfortable enough, but the pillows were very lumpy. The availablility of plugs for charging all our gadgets were plentiful although very low.
The streets outside the hotel had guests wandering about talking on their phones as nobody had any reception indoors. We were able to connect to wifi but nothing opened or loaded.
Wifi was sporadic and slow at the best.
The bedside lamp was touch sensitive so a big hit with my gadgety partner.

The staff in the dinning room were serving up to 200 guests over a period of one and half hours, so good job to them. It is just to boarding school institution like for me, not what I expected on my holiday for the price I paid.

Room Tip: View from room 503 over the car park, back door to kitchen yard, and bins. One Window could be open...
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  • Stayed: July 2013, travelled as a couple
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Thank Barbara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2013

This hotel is a bit old, but it has great character. The rooms are very clean and everything works well. The dinners and breakfasts are excellent as is the staff.
The location is right near the old bridge and river. There are lovely walking trails to stretch one's legs on after a long ride. Very quiet at night. If I were returning to the area, I would stay again.

Room Tip: Choose a room at the back. There is a lovely view of the river and is very quiet.
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  • Stayed: July 2013, travelled with friends
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Thank Samtara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Carrbridge Hotel

Address: Main Street, Carrbridge, Aviemore PH23 3AB, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Badenoch and Strathspey > Aviemore > Carrbridge
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 3 Hotels in Carrbridge
Hotel Class:3 star — Carrbridge Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
The hotel was built in 1803 and has been owned and managed by the same family over the last 3 decades The hotel has been extensively expanded to provide a full hotel service within the Cairngorm National Park to include Tourist and Business Accommodation, Conferences or Events, with full set menus or a la carte Grill menu availabile each day. Just off the A9 - some 7 miles North of Aviemore and 23 miles South of Inverness the hotel makes an ideal good value base to expolre the Highlands by bus train or car with Glasgow 3hr, Edinburgh 2:30 min and Aberdeen 2:30min Carrbridge Hotel has a constant well co-ordinated program of refurbishment. There is a £250,000 thousand pound Bedroom refurbishment programmed planned to include new colour schemes,hard and soft furnishings and Carpet from October 2017 until March 2018 All bathrooms were refurbished over the last few years to provide moddern facilitys and the public areas will be refurbished for the start of the 2018 ... more   less 
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Also Known As:
Carrbridge Hotel Scotland

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