It's not chic, classy or modern. It's not new or 5 star. But it is warm, welcoming and comfortable and a pleasure to stay in. It is in a great setting, just across the road from the much photographed old bridge.
The management made a point of welcoming us on arrival and were a visible presence every day. Any requests made to reception were dealt with promptly and problems resolved quickly. The staff were excellent from front desk through to waiters, waitresses and bar/catering staff. It really made a difference to our stay.
Our room 206, was a reasonable size and the housekeeping was good. The decor throughout is a little dated and could best be described as tired. This did not affect the quality of our stay.
Arriving as part of a tour group we were pleased (and pleasantly surprised) to being treated as individuals for dining purposes - no 'sittings'. Our only request would be to lengthen the dining times beyond the 7.30 end of service.
One small, but important point, would be to prevent smoking in the outer porch of the main entrance. It looks bad, smells bad and is unpleasant for guests entering or exiting the hotel through a haze if smoke,
Overall however, it was a very positive experience and I would definitely go back.
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- Also Known As:
- Carrbridge Hotel Scotland