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“Frances Herewini - Great experience”
Review of Livingston Motel

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Livingston Motel
Ranked #3 of 12 Hotels in Whakatane
Certificate of Excellence
Auckland, Auckland, New Zealand
1 review
“Frances Herewini - Great experience”
Reviewed 18 August 2014

We find the motel and staff of very high standard and friendly and will return one day we hope.Loved the large spa in our room and recommend to all to try this lovely motel in Whakatane as we find to be a very affordable motel.I do suggest that you may need to look at putting dark colour towels in for women who dye their hair, as the last thing you want is to have to replace towels due to this(I brought my own just in case). Right from the beginning of booking this motel I find both husband and wife to be helpful and friendly.

Room Tip: The conference room for 4+ is great and share makes this very reasonable and room 9 is very quiet
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Francesherewini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, Owner at Livingston Motel, responded to this review, 1 September 2014
Thanks for reviewing our motel, and for your kind comments. We're thrilled you enjoyed the spa pool, there's a growing number of fans of the spa pools. Thank you for the tip about the towels.
We'd love to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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180 reviews from our community

Traveller rating
    128
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    4
    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Any
English first
Waterford, Ireland
Level Contributor
499 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed 1 August 2014 via mobile

We had a great welcome by Debbie who checked is in, showed us to our room and gave us a free 500Mb wifi voucher. The Room was spotless with complimentary chocolates and goodies which is a really nice touch and a first in my book. Great satellite tv is provided and the Kitchen is well equipped and the bathroom is lovely with a huge spa bath and most powerful shower. The only thing I couldn't find was a safe in the room which would be great.
You are certainly guaranteed a good nights sleep as the beds are really comfortable. I think this is a wonderfully run accommodation and would certainly return.

Stayed August 2014
Helpful?
Thank ShaneMcDonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, Owner at Livingston Motel, responded to this review, 7 August 2014
Thank you for reviewing our motel - and your kind comments. We have recently replaced all the beds in the motel in an effort to ensure our guests get a great night's sleep; so we're thrilled to hear you DID have a good sleep. We would love to welcome you back whether on this visit or a future one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2014

Stayed here wifi is advertised as free but this is not true so we logged in and
found out you had to pay for wifi in the evenings as wifi was free during office hours. Had to go to office to query free wifi as the gentlemen was not forthcoming with information,was given an access code and found out we were given 300mb. Very disappointed as this was the main reason for our stay at the motel. The motel also advertised 50 channels, but the movie channel was limited to the old movie channel only which meant we could only view the old movies

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank happytraveller123_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, Owner at Livingston Motel, responded to this review, 22 July 2014
I cannot apologise enough for your experience at the Livingston Motel. We had a few days away and had minders in, who we won't be using again!
Our internet is free and it is our usual practice to ask how many people will be using the internet so that we can give enough vouchers to last them their stay.
We have SKY Guest Select so each unit has their own decoder, with all the movies channels. There was obviously an issue with your decoder, but that should have been easily fixed, or the decoder replaced - a matter of a few minutes. I really am truly sorry that you had such a poor experience at our motel.
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Gisborne, New Zealand
1 review
Reviewed 30 June 2014

Great Motel, loved the spa pool in the room and the welcome basket was a great touch. The room was nice and clean and the owners are always friendly and ready to help. Excellent breakfast as well, will be back for sure.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J0leen83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, Owner at Livingston Motel, responded to this review, 5 July 2014
Thank you for taking the time to review our property. We're thrilled that you enjoyed the spa, and the complimentary snacks. We'd love to welcome you back next time you're in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Alberta, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 June 2014

What a treat...excellent motel.
The spa pool in the bathroom was a pleasure to use and the bathroom was really clean and spacious. Very nicely decorated rooms and clean.
The owners very helpful and friendly.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorelei T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, Owner at Livingston Motel, responded to this review, 5 July 2014
Thank you so much for reviewing our motel - and for your kind comments. The spa pools are very popular, I'm glad you enjoyed yours. We'd love to welcome you back if you happened to be back in Whakatane again.
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North Shore City, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2014

Our visit to Whakatane had to be comfortable and relaxing and our stay at the Livingston Motel ticked all the boxes. Our guest from Australia, first time in NZ, was equally impressed with our three day stopover here. The whole experience was delightful, having stayed in a two bedroom unit. It was very spacious with all the amenities needed, plus more.
On a personal note, as a business traveler I have required accommodation in Whakatane on several occasions and stayed in other motels, but had I spread my wings further I would have booked Livingston Motel. There was no comparison. Suffice to say I will definitely book Livingston.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rosrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, Owner at Livingston Motel, responded to this review, 22 June 2014
Thank you for reviewing our motel and for your kind comments. We're thrilled that your stay with us was comfortable and relaxing. We'd love to welcome you back when you're next in town; either on business, or travelling with family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotorua, New Zealand
1 review
Reviewed 29 May 2014

We have stayed here twice now and both times the accommodation has been excellent.
You are made to feel very welcome and nothing is a problem.
Highly recommend the breakfast both continental and cooked.
This has got to be the only choice in Whakatane.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lettsg0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debbie B, Owner at Livingston Motel, responded to this review, 22 June 2014
Thank you for reviewing our motel, and your kind comments. Since you stayed we have completed replacing the beds - we've now replaced all the beds, so should make for an even better night's sleep!. We'd love to welcome you back when you're in town next.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Livingston Motel

Property: Livingston Motel
Address: 42 Landing Road, Whakatane 3120, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Whakatane
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Whakatane
Price Range (Based on Average Rates): £
Hotel Class:4 star — Livingston Motel 4*
Number of rooms: 15
Official Description (provided by the hotel):
We have large spacious, stylish rooms - all ground floor with a variety of bedding configurations, some with cooking facilities; most with full-sized spa pools - individually filled and controlled. 2 easy-access units. Excellent showers. All rooms have LCD TVs and SKY Guest Select with movies and all sports channels; tea & coffee facilities, including plunger coffee, fridge & microwave. One bedroom units and genuine two bedroom unit all have 2 LCD TVs and spa pools. ... more   less 
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