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“Rowan Lodge”

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Macdonald Forest Hills Hotel & Spa
Ranked #1 of 1 Hotels in Kinlochard
Reviewed 25 October 2013

October 2013 - we stayed for one week in a Rowan Lodge and were very satisfied with the accommodations. This was our first trip to Scotland. The MacDonald property was lovely and the staff was very friendly & helpful. The decor of the lodge was a little dated but that didn't impact our visit. We took day trips to Stirling, St. Andrews, Glasgow and Edinburgh, so we normally made breakfast at the lodge and cooked dinner or ate at Rafters. The lodge kitchen had the items we needed for preparing our meals.

We enjoyed the food at Rafters but the set up/atmosphere could be improved to make the experience more enjoyable. Some decor and room layout updates could give the space a much more pleasing feel. The maitre d' was a bit stressed when we showed up without reservations, even though there was plenty of room for us. He ended up being pleasant.

The spa, pool and exercise facilities are very nice.

The lounge and bar area in the hotel are very nice - big comfy seating and roaring fire. The bartender and waiters were very friendly and made us feel welcome at the resort.

The wee laundry facility has only 2 washers and 2 dryers. That was not a problem for us being there in October, but it could cause a delay in doing laundry if you were there during a busy season.

We did not have cell phone service on the property. We had no trouble with the internet signal at the hotel; however, we did not have internet service in our lodge. I believe we could have paid for that service, but we were on vacation and did not care about being online very often.

The resort is in a lovely area. It was great to wake up to a view of the loch every morning. We enjoyed our visits in Aberfoyle. The staff at the visitors center, the Wallace Pub and the Co-operative grocery were always very friendly and helpful. The venison dish at the Wallace Pub was one of the best things I have ever eaten. Everyone at my table was jealous of my meal!

  • Stayed: October 2013, travelled as a couple
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3  Thank xodawg14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoragStark, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this reviewResponded 11 November 2013

Thank you for your comments xodawg14 following your stay in one of the Rowan Lodges here at Forest Hills. The lodges provide an ideal base for exploring the area and we do endeavour to provide a wide range of equipment for our guests whci i am pleased you found met your requirements.
I am delighted to advise that Rafters Bistro is to undergo a renovation later this month which perhaps you will enjoy on a return trip to Scotland in the future?

Kind regards
Morag Stark

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1,543 - 1,549 of 2,121 reviews

Reviewed 24 October 2013

Lovely location, about 10min from Aberfoyle on the Loch side, very nice view, we got upgraded. Breakfast was lovely, well cooked and a good selection of continental foods, pool and facilities were great, pool is a decent size, much bigger than your average hotel pools. Lots to do in the area if you like being outdoors, not so much if you don't, or weather is poor!

Half the hotel has been updated, our room hadn't been, but room was nice.

Room Tip: Try and get a loch view, although nice views all round.
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  • Stayed: October 2013, travelled as a couple
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Thank Campbell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoragStark, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this reviewResponded 11 November 2013

Many thanks Campbell B B for your positive comments that you have given our hotel and Vital Leisure and we are really pleased that you enjoyed your experience with us. I know the team always strive to create a haven for our guests to relax in. so I have passed on your kind remarks to team who are as always happy to have been of service to you.

Kind regards
Morag Stark

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Reviewed 24 October 2013

We have been coming here for the last 5 years. This year we returned with our 10 month old wee girl. Met with lovely friendly staff, Matthew and a very helpful young lady (sorry never got your name) Organised early dinner for us on the Tuesday night . Bliss. All staff waiting staff went above and beyond. We would like to thank them for that.
The hotel has undergone a refab. and is looking great. On wednesday the pool wasn't open but we some how managed to fill our time in the rain. Finishing off a lovely day with Eton mess.
We will certainly be returning for another 5 years at least. And a massive well done to the Forest Hill staff for making a new family welcome. (As some like to put baby in the corner!!) Just wish this had been the MacDonald Hotel we had got married in .

Room Tip: Just ask and they will help if they can room 02 is lovely
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  • Stayed: October 2013, travelled with family
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Thank Mairilenzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoragStark, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this reviewResponded 11 November 2013

Many thanks for your positive comments Mairilenzie. We have always had a passionate approach to hospitality and so it is wonderful to hear that you again enjoyed your stay with us at Forest Hills and noticed our refurbishment work. I have passed on your kind remarks to all of the staff , particulalry Matthew and we are happy to have been of service to you.
We look forward to welcoming you and your family back soon.
Kind regards

Morag Stark

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Reviewed 24 October 2013

Just returned from two night break on b&b basis. Found family room very good and srrvice from staff also very good, facilities such as pool and gym also very good and although did not use spa it looks excellent, grounds of hotel stunning, kids facilities were not running due to lack of interest! But what we did see they look like they could do with a refurb. Also the area at rafters could do with a bit of investment very tired and old fashioned. Drinks extremely expensive £12 for two drinks, which encouraged us to drink in our room, overall we had a lovely stay at the hotel.

  • Stayed: October 2013, travelled with family
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Thank thomsonfamily186525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoragStark, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this reviewResponded 11 November 2013

Thank you thomsonfamily18 for your positive review following your stay with us here at Forest Hills.
We are constantly looking at ways to improve the faciltiies we provide and are currently reviewing what we offer with a view to upgrading some of our childrens facilties. You will also be pelased to know that Rafters Bar will be refurbished later this month.

Kind regards

Morag Stark

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Reviewed 24 October 2013

We stayed for one night and we thought it was great. Our room was a good size an clean. Only negative was that there wasn't much hot water for the shower. Dinner an breakfast it was lovely an staff were great as well. Only negative was that it £3.15 for a diet coke at dinner which I thought was really expensive. Booked a hot stone massage an it was fab an very relaxing. The girl who gave me the massage was lovely. I can't remember her name. I could have stayed longer for it. Just what I really needed. Thank you. We would go back to this hotel.

  • Stayed: October 2013
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Thank AHA2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoragStark, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this reviewResponded 11 November 2013

Many thanks AHA2008 for your positive comments that you have given our hotel and spa and we are really pleased that you enjoyed your experience with us.
Many other people have enjoyed the Hot Stones treatment and it is actually one of my favourites too!
I was sorry to hear abotu the lack of hot water in your shower but canadvise that we have just had our boliers serviced which hoepfully will have resolved this issue.
Kind regards
Morag Stark

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Reviewed 22 October 2013

We booked this through a timeshare points system, so our out-of-pocket for the unit itself was next to nothing. However, knowing what others paid made us glad we had the points!

The unit we had (in the apartments) was spacious and very comfortable, with a separate suite upstairs. Unfortunately, after a power outage the first full day we were there, we couldn't get the wifi to work at all, and the TV was spotty. Not a big deal, we didn't travel to be connected 24/7, but it was a frustration.

No complaints about the service (maitre'd at the restaurant was astounding), and the views were beautiful. Glad we had rented a car, though, as there was no way to get there otherwise, as we had spent some time in Edinburgh prior and were heading on to Glasgow afterwards. Definitely need your own vehicle to get out and see the sights!

If you have the opportunity, I'd recommend spending a few £ to spend some time at the farm next door, just soaking up the history. Did a round of skeet shooting and then had a very good historical tour with Gregor at Ledard Farms - was well worth every penny, and then some!

  • Stayed: October 2013, travelled with family
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1  Thank Mel Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoragStark, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this reviewResponded 11 November 2013

Thank you for your comments Mel Z. Delivering the highest standards of service and comfort for all our guests is at the heart of our core values and I would always welcome your feedback where you feel that this has not been the case.
Unfortunately due to our rural location we do on occasion experience power failures which can result in our servers and TVs being knocked off, my apologies for any inconvenience this caused you.
Kind regards

Morag Stark

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Reviewed 21 October 2013 via mobile

Recently stayed here! Would like to say a big Thank You to all of the bar, spa, reception & waiting staff(and any others if haven't mentioned)

without the staff it just wouldn't be the same!

From the bright smile of the young manageress Helen, to the superb service from both Tina and Ashley, it just made me feel so welcome!

Thank You and we'll be back soon!

  • Stayed: September 2013
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2  Thank Norman091095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoragStark, General Manager at Macdonald Forest Hills Hotel & Spa, responded to this reviewResponded 11 November 2013

Many thanks for your positive comments Norman0910095. We have always had a passionate approach to hospitality and so it is wonderful to hear that you enjoyed your stay with us at here at Forest Hills. I have passed on your kind remarks to all of the staff and we are happy to have been of service to you.
I look forward to welcoming you back soon
Kind regards

Morag Stark

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Macdonald Forest Hills Hotel & Spa

Address: Aberfoyle, Kinlochard, Loch Lomond and The Trossachs National Park FK8 3TL, Scotland
Region: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Kinlochard
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Kinlochard
Price Range: £64 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Forest Hills Hotel & Spa 4*
Number of rooms: 55
Official Description (provided by the hotel):
Nestled within the breath-taking scenery of The Trossachs, Macdonald Forest Hills Hotel & Spa provides a luxurious getaway right on your doorstep. Our hotel in Aberfoyle is located just 20 minutes from Stirling, 40 minutes from Glasgow and less than an hour from Edinburgh, offering the perfect retreat from city life. Indulge in award-winning dining in the Garden Restaurant, or enjoy a delicious afternoon tea on the terrace while watching over Lake Ard. Our sumptuous spa is just the thing if you need to relax, with a fabulous selection of Elemis treatments on offer or, for the more adventurous, why not take to the surrounding hills or venture out on to the lake. ... more   less 
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Also Known As:
Macdonald Forest Hills Hotel And Resort
Macdonald Forest Hills Hotel Aberfoyle
Macdonald Forest Hills Aberfoyle
Forest Hills Hotel

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