We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely location”
Review of Llyn Brenig Cafe

Llyn Brenig Cafe
Cuisines: British
Restaurant details
Halesowen, United Kingdom
Level 6 Contributor
364 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
“Lovely location”
Reviewed 27 April 2014 via mobile

This venue is wonderful. Great views over the reservoir while you eat. Seats at the front have best views. Side seats have the view spoilt by the sloping roof. Very popular. We only had coffee and cake. But service was polite and efficient.

Visited April 2014
Helpful?
1 Thank Tracey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

40 reviews from our community

Visitor rating
    16
    11
    7
    5
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Denbigh, United Kingdom
Level 2 Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Ask for a receipt of what you have ordered”
Reviewed 26 October 2013

Good location and views. We go there often. The problem is that when you have ordered and paid for your food you get no receipt stating what you have ordered, no spoon or number or any other evidence of your order. We ordered our meals, which arrived promptly, half way through eating, waitress returned stating that we hadn't paid for our chips and accused us taking someone else's order. We had received what we had ordered but still ended up paying double for the chips (which according to their own printed menu were one pound with what we ordered but the waitress was adamant was £2.50 as it was considered a side order). Luckily I had the credit card receipt to demonstrate that we had actually paid for our food but this did not have a breakdown of what we had ordered.
Absolutely shocking customer service.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank universalresident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denbigh, United Kingdom
Level 2 Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Excellent views but shame about the ordering system”
Reviewed 26 September 2013

Good location and views. We go there often. The problem is that when you have ordered and paid for your food you get no receipt stating what you have ordered, no spoon or number or any other evidence of your order. We ordered our meals, which arrived promptly, half way through eating, waitress returned stating that we hadn't paid for our chips and accused us taking someone else's order. We had received what we had ordered but still ended up paying double for the chips (which according to their own printed menu were one pound with what we ordered but the waitress was adamant was £2.50 as it was considered a side order). Luckily I had the credit card receipt to demonstrate that we had actually paid for our food but this did not have a breakdown of what we had ordered.
Absolutely shocking customer service.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank universalresident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Llyn Brenig Cafe also viewed

Cerrigydrudion, Conwy County
Cerrigydrudion, Conwy County
 
Cerrigydrudion, Conwy County
Corwen, Denbighshire
 
Cerrigydrudion, Conwy County

Been to Llyn Brenig Cafe? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing