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“SUPER!!!!!!!”

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Blue Aegean Hotel & Suites
Ranked #6 of 36 Hotels in Kato Gouves
Certificate of Excellence
united kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“SUPER!!!!!!!”
Reviewed 31 August 2011

Have just returned from the Blue Aegean for the 6th time....had a great relaxing holiday, its definatley home from home to us and that speaks for itself!, nothing is ever to much trouble.
Dont take any notice of the negative comments as you always get one who has to pick faults!!!
Will be back next year again, keep up the great work Manolis, Alex and staff, keep in touch, Cheryl xx

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cheryl b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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364 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Russian first
  • Any
English first
Derby, United Kingdom
1 review
Reviewed 25 August 2011

Glad to see so many recent positive reviews which are well-deserved! Was a bit worried before we went after reading some of the negative comments so felt compelled to give another viewpoint. We have just had a fantastic family holiday where all 3 children (16, 13 and 4) thoroughly enjoyed themselves, and happy kids make happy holidays! Accommodation was spotless, cleaned 6 times a week and very spacious. All communal areas were equally spotless - don't think I've ever seen such clean toilets in Greece before! A variety of entertainment and quieter nights which suited us. Some good value nights like the Wednesday pizza night - all you can eat, and great children's club run by the lovely Sylvia! All free! The Movies & Munchies night on Thursday is a fab idea and it gave us a chance to go for a meal with the older children. Staff extremely friendly and helpful at all times! It was nice to go away to such a pleasant family-run resort which was small and safe enough to let our 4 year old have a good level of independence around the communal areas. We made lots of lovely friends and shared many laughs round the pool. It was amazing to meet so many people that kept returning to the Blue Agean year on year and some several times a year - so they must be doing something right! Gouves is abit quieter than it used to be as many business have closed down but this has to be expected in such a Recession, however, all the business we visited were charming and we received excellent service and tyically wonderful Greek hospitality. This will be a holiday our family will always cherish - thank you Manios and your super team for providing such a great holiday! A big shout out to DJ Ned who we enjoyed many a cocktail with! The Hopkins family!

Stayed August 2011, travelled with family
Helpful?
Thank Charlotte H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2011

Have just returned from our 10 night holiday at the Blue Aegean and we had a lovely relaxing time!We have 3 children aged 15,11 and 7 and all enjoyed themselves and want to return next year!This is our 3rd time in Gouves and did notice how alot of the restaurants have closed and everywhere is much quieter than 4 years ago,maybe due to the financial problems around the world,but we still had a nice time despite this.Manolis and his staff are so helpful and as an example-the taxis were on strike while we were there, he told us not to worry and to enjoy our holiday, he would arrange transport for us to the airport,no problem at all!!-nothing is too much trouble!!I really cant understand some of these negative reviews on here regarding the Blue Aegean as its clean,friendly,very close to the beach and we cant wait to return!!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 July 2011

We just got back from the blue aegean and i have to honestly say on behalf of me and my family with 2 children (6 and 11 yrs )that this was the best holiday we have had in years and have already booked a room for next year..Excellent place for familys and couples who are looking for a quiet relaxing holiday with very convinient facillities for both adults and children with the beautiful beach on your doorstep .. The hotel area and the general atmosphere there was very nice the staff and the owner were very friendly and where happy to help us out with anything we could possibly want , the place really lived up to the good name of Greek hospitallity. On the day of our departure there was a taxi strike going on (i think there still is btw) and there was absolutely no way to get to the airport !terrified we would miss our flight we spoke to Manos the owner of the hotel and he didnt even think twice to offer to personaly drive us to the airport I was just so amazed of the kindness and the quality of the hospitality they provided us with, the rooms and every bit of the hotel was spotless i could not believe how clean it was! every single day you see the hotel maids running up and down the place in the boiling hot weather taking care of every single vacated room there was making sure it was clean and fresh by the time you got back from the pool or beach .The pool area was great and also very safe for children with a big pool and a baby pool we definetely had our heads at ease .There is also a kids club service everyday with Sylvia who was fantastic keeping the kids for a couple of hours everyday keeping them happy and having fun playing games or the mini disco and the movies and munchies night was great giving me and my husband a chance to some time to our selves with our heads at ease knowing that the children were safe and enjoying themselves. The hotel has everything you look for to make your holiday just the way you have imagined. The bar and restaraunt area was lovely and the food was delicious with Bambis the chef(sorry if i spelt the name wrong) filling up the buffet everyday with delicious fresh greek food and fresh salads and all kinds of different sauces i was begging him for some recipies to take back home with me and on the day we were leaving he gave me a book full of all the yummy secrets haha! We really could not get enough of the food and cannot wait to try some of the recipes here .We also really enjoyed the Greek night bbq wich was so much fun with a live show of greek music and dancers all i can say we were dancing on the tables by the end of the night yelling OPA!! Also the mystic men magic show was amazing live illusions and great music it was really something .And ofcourse my childrens favourite Pizza night ofcourse with all you can eat pizza buffet was a quality bargain with quality pizzas.We stayed there for 2 weeks and on the last week we decided to go all inclusive which we thought was just an amazing moneys worth and enjoyed every minute of it. We also made alot of good friends there who also same as us had a fantastic time and would definatelly repeat they're visit to the Blue! All in all to sum up we had an amazing family holliday special thanks to all the staff who made our stay delightfull and cannot wait to come back again !
See you all soon !!
Love the Petersons
Alex , Claire , Josh , Maria

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank AL_PETERSON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2011

This hotel was so boring! There was no entertainment and u could barely hear the music, the staff would been raging if you asked them to turn it up. Any other holiday I've been on there has been entertainment in the hotel and it would be buzzin! The staff weren't very friendly (some were nice) and the owner looked so moody. We were all inclusive and the food was disgusting it looked rotten never mind the taste! And we asked the owner for something nicer to eat he said "well the Russians don't have a problem with it" well we aren't Russian are we! Overall it was crap so don't go here!

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Courtsx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
1 review
Reviewed 13 July 2011

This was my first visit to this hotel and I'm sure my last. First of all the hotel stuff especially the owner and the receptionist were the rudest and non-friendly persons I've ever met in my life. There was all day loud music in the bar and the loud music continued till the midnight. There was no internet for the guests but only for the hotel stuff?????? If I'm asked I advice all the future guests not to choose this hotel.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ugrata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newry
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2011

Stayed in the Blue Aegean last week in June 1st week of july,OMG wot a boring place no atmosphere wot so ever.went with my husband and 3 children (14,11,5) there was nothing for us to do,no entertainment, no kids club,didnt really mind the kids club thing but come on when u pay good money to stay in a hotel u expect to b entertained at night and because of the location of the hotel there was none in gouves either.My kids were very dissapointed which made it horrible for us.
Be warned if u have a big family with u b prepared to bring big money with u!!!!!Very expensive we paid 34 euro for a bottle of vodka in the local shop but u can walk further and pay 25 euro for it which i think is still very dear.
We ended up paying for all inclusive the 2nd week as all our money was near gone food was ok 1st 2 nights then it all went bad from there the food was repetitive and i think wot they didnt use for lunch it was put out for dinner,YUK!!!!!!!!!!! My kids were starving and my husband ended up speaking to the owner and he made chips for us.
There were lots of Russians staying in this hotel who were very rude and never smiled.
The pool area was nice but no atmosphere around it like pool quizzes or games and ive been on lots of holidays and never seen the likes of it before not even music playing.
The maids did come round and clean rooms every day could nt fault them.
The drinks were so expensive at the bar thats why i think it was empty day and night and thats even when the drinks were free on all inclusive i felt sorry for the bar man he served more ice creams than he did beers lol.
Wont ever go back here again not just this hotel but crete!!!!!!!!!!!!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lindawoods94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manfra, Owner at Blue Aegean Hotel & Suites, responded to this review, 28 August 2011
Entertaiment is a subject revolving and depending on different people's wish and different people's mood!
We are a small frendly family orientated hotel trying to please all of our clients the best and most diplomatic way possible!
When some people want to transform some of their nights into a club theme wanting loud music until 4 in the morning and at the same time having other people in the resort complain because of it !!
We always try to meet people half way when it comes to oposite requests and choose the middle solution as we dont want to disturb people still keeping in mind the crowd that wants to ''up the beat'' during their holliday thats why
we choose to put on our main entertaining nights which conclude of Greek night with traditional Cretan dancing with a proffesional band and dancers giving you a feel for Greek culture entertainment . Also our Mistic Men magic ilussion show consisting of a two hour show full of magic illusions and tricks popular songs and disco time at the end.And ofcourse karaoke night every Sunday if the demand is high amongst guests and ofcourse if our clients are in the mood !
During the day time we preffer some low mainstream music so people can relax and enjoy their time by the pool in the sun ..
Our kids club fully operating in high season when we have many kids around in the resort..
As for our all inclusive meals
this year we are partly all inclusive filling our buffet with fresh cooked meals every day without recycling using local olive oil fresh vegetables and meat. Different meals in every corse every day 7 days a week !
Specialising in Greek and Italian cuzine bbq and coocking different meat on the spit everday.Our special Pizza night all you can eat pizza from our wood oven once every week!!
We have a high score of satisfaction with our offfered meals and many compliments to brag about from our guests .
We always listen to our clients and always try to improve and offer better quality in food and services following all hygenic regulations !!With that in mind our goal is to offer you and your family the best time you could possibly have to keep this a holiday you will remember and maybe one day repeat a route that many of our Blue Aegean repeter friends have chosen again and again .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Blue Aegean Hotel & Suites

Property: Blue Aegean Hotel & Suites
Address: Thermopylon, Kato Gouves, Gouves, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Gouves > Kato Gouves
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Kato Gouves
#10 Family Hotel in Kato Gouves
Price Range (Based on Average Rates): £
Hotel Class:4 star — Blue Aegean Hotel & Suites 4*
Number of rooms: 58
Official Description (provided by the hotel):
The Blue Aegean Suites and Apartments is situated in the resort of Gouves, 18 Km east of the city of Heraklion, on the northeast coast of Crete, and 50 meters from beautiful sandy beach. Crete is the largest of Greek Islands, and fifth largest in the Mediterranean. Crete was once the centre of the Minoan Civilisation and its archaeological sites, such as Knossos and Phaestos and other magnificent places of interest are easily reached from the Blue Aegean. The Blue Aegean is designed specifically for families with children, and couples. We offer a wide range of hotel facilities combined with the convenience of several catering options, such as All-Inclusive, Half Board, Bed & Breakfast or simply Self-Catering. We provide a rich selection of traditional Greek cuisine, both hot and cold, a locally sourced nutritional Mediterranean menu using olive oil, local herbs and wonderful fresh fruits and vegetables. Our poolside pagoda offers a range of professional massage and beauty treatments for your total holiday relaxation. Every guest receives a complimentary treatment too. This new facility has proven to be highly popular; it’s there at your disposal. We are a family run hotel who not only provide efficient service but also create a genuinely friendly atmosphere. Every guest is warmly welcomed with typical Greek hospitality. We believe that communication with our guests is essential to satisfy every need, and any requests are dealt with personally by the management. Comprised of fifty eight beautifully appointed suites and apartments located in eight separate buildings, each named after an island of the Aegean Sea, the accommodation offers comfort and quality, space and style for your enjoyment. ... more   less 
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Also Known As:
Blue Aegean Apartotel Gouves
Blue Aegean Apartotel Hotel Gouves
Blue Aegean Hotel & Suites Crete/Kato Gouves

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