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“Did not meet expectations”

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Dolphin Bay Resort Zanzibar
Ranked #5 of 5 Hotels in Kizimkazi
Thirsk, England, United Kingdom
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Did not meet expectations”
Reviewed 8 November 2011

This was meant to be a dream holiday but was let down by the reality not meeting the descriptions:
No fitness centre - the room was empty
No Tennis courts - the tarmac was down but no nets or lines
No choice of restaurant or bar
No childrens club at all!! we had taken 3 small children with the hope of relaxing whilst they were in the club .......
No DVD player in the house.
Such a pity as the actual accomodation and beaches were superb.......

  • Stayed December 2010, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
4 Thank Sally H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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39 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 November 2011

We just been to Dolphin View "Paradise" as part of our honeymoon. First we were shocked that the taxi cost 50USD one way from the airport, They said it is because the petrol is very expensive - don't need to say it's cheaper than in Europe. The villa was nice, too big actually as we had it all to ourselves instead of sharing with 2 other couples. The beach, private swimming pool was excellent too.
Lunch, dinner menu is way too expensive!! A sandwich cost from 14USD, choice is very poor. Service is poor, there were usually 50 waiters/waitresses/cooks and about 15 guests!! They couldn't get any orders right. 3 out of the 4 nights we were there they served buffet bbq dinners and on those nights you don't have any other choices.
The place is isolated, you have to buy EVERYTHING from them. No chocolate bars, no snacks, nothing.
At check out if you want to pay in USD instead of Schillings the rate is VERY low. Another rip off.
Probably good for pensioners or runaway mafia, outlaws, don't go there if you are young and want to enjoy yourself!!! Best part was going swimming with dolphins and snorkeling trip with local guys!

  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
6 Thank Bogi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kizimkazi hotels

Dubai, United Arab Emirates
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 September 2011

We stayed for 3 nights and had a 3 bedroom villa to ourselves. It was large and very spacious and cleaned well everyday. Cleaning lady did flowers in the villa everyday:) The private pool was a bit chilly but we still swam everyday. The diving at swahili beach resort was excellent and miriam at front desk arranged a taxi to take us back and forth.Our showers had no water pressure and was only downside about room. The staff were friendly and helpful. Food is ok, i enjoyed the toasted cheese and tomato sandwiches the best and my husband the veggie curry, its not particullary good but it is Africa and is comparible to other places.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank DBNCLTDXB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penicuik, United Kingdom
Level Contributor
282 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 29 April 2011

Stayed here in July 2010 as part of a 3 week tour of Tanzania for a wedding. Wonderful place to relax, but needed some attention. Food was generally good, but service could be very slow. Dining area cold and windy at night -- large open windows with no gass or shutters. Staff generally friendly. Villas fine. Three en suite rooms, patio, balcony, private pool. Good shower in our room -- a plus in Tanzania in our experience. No fridge or kettle in kitchen - other villas had these. Quite a distance to Stonetown, but we had our own bus. Spa and bar on pier both closed whilst we were there. Rooms always clean -- not a given during our trip.

  • Stayed July 2010
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2010

Four of us stayed at this resort last year as part of a week long stay in Zanzibar. While on the web the resort seems to have everything you could possibly want, in reality we were all really disappointed with our stay here. The place is seriously lacking in atmosphere, the service was slow and, at times, unfriendly. The food was poor and definitely reheated on more than one occasion. Our trip to 'see' the dolphins was a rip off and ended without us seeing anything. We cut our visit short by one night when one of our party became ill, possibly with food poisoning. Even then we had to argue with the management that we wouldn't pay for that night citing the above complaints. I know this is a new resort, so maybe over time some of these issues with get sorted out. However, as there are so many other friendly, more intimate and relaxed places to stay in Zanzibar, my advice would be to check out somewhere else for your stay in paradise.

  • Stayed November 2009, travelled with friends
    • Value
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Helpful?
2 Thank zanzibarrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 September 2010

Somewhat out of the way but an ideal place to relax after the safari. The Villas are incredibly comfortable and roomy (3 double bedrooms - all en suite), with large living rooms upstairs and downstairs, balcony, patio, kitchen (kettle and fridge/freezer but no cooker). The views over the sea are brilliant. Unfortunately, if you want to see dolphins you need to take a boat trip. The staff were incredibly friendly and helpful and frequently outnumbered the guests. A new flower arrangement with freshly picked flowers (from the hotel garden) appeared in the Villa every day.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank geoffhaynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henley-on-Thames, United Kingdom
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 29 March 2010

My wife and I took our family, son, daughter in law, two boys aged 5 and 7 and another son 27 for Christmas. Firstly the Villas were excellent. 3 ensuite bedrooms, a ground floor lounge with TV and a pool right outside the verandah. This was great for the whole family. The negatives were. No cooking utensils in the kitchen and we had to get glasses and ice etc from the bar. No water supplied so we had to purloin that from the bar. The beach was small but acceptable. The food service was a bit of a shambles with
(on the first night) mone girl trying to barbecue a large fish, chicken and steak on a very small fire. whilst two members of staff were doing nothing behind the sweet table and another three doing nothing at the cold food table (until I suggested that one of the gilrs could help out with the BBQ). In a nut shell all through our stay there was a lack of organisation in the replenishment of food on the buffet table which left quests waiting, sometimes for 20 minutes for food to be replenished.
All in all though we thoroughly enjoyed our stay with both Ole and Ben being very friendly and helpful and most of the staff very friendly.
WHAT WE MUST NOT FORGET is that the Dolphin View had only been open about 6 months so with a little more time and experience things can only get better.
They had just opened the bar at the end of the pier on our last 3 days so hopefully that might be organised in future. I would recommend the Dolphin View if you like a quite holiday plus snorkling and swimming with the dolphins. Glad we went.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnboyOxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dolphin Bay Resort Zanzibar

Property: Dolphin Bay Resort Zanzibar
Address: P. O. Box 2622, Kizimkazi, Tanzania (Formerly Zanzibar Dolphin View Paradise)
Region: Tanzania > Zanzibar Archipelago > Zanzibar Island > Kizimkazi
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Spa
Hotel Style:
Ranked #5 of 5 Hotels in Kizimkazi
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Dolphin Bay Resort Zanzibar 3*
Number of rooms: 30
Official Description (provided by the hotel):
Dolphin Paradise is designed in respect of the Zanzibari culture to meet the increasing demand of travelers seeking for an authentic atmosphere within comfort, leisure and intimacy.The resort offers 30 stunning Zanzibari Villas with a perfect view on the Indian Ocean. The place remain simple, incense the natural treasure of Zanzibar, friendliness, amazing scenery, historical architecture and offers the advantages of a service minded boutique hotel combined with the extended facilities of classic Resorts. ... more   less 
Also Known As:
Zanzibar Dolphin View Paradise Hotel Kizimkazi
Dolphin Bay Resort Zanzibar Zanzibar Island/Kizimkazi

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