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“Heaven on earth”

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The Residence Zanzibar
Ranked #1 of 6 Hotels in Kizimkazi
Cape Town, South Africa
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Heaven on earth”
Reviewed 26 November 2013

We stayed at the Residence zanzibar for a week and enjoyed every moment of it. The rooms are absolutely flawlessly designed, comfortable and beautifully decorated. The service was wait for it: ABSOLUTELY FLAWLESS. Incredibly friendly and helpful staff who were always one step ahead of our needs. The beach is quite spectacular and the sunset views from the large jetty really were terrific. We stayed in stone town for one night before arriving at the Residence and were told by many locals that the food at the Residence were the best on the island - they could not have been more right. Wonderful flavours, perfectly fresh, interesting presentation night after night. Well done team Residence, we will most definitely return.

  • Stayed November 2013, travelled as a couple
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Helpful?
3 Thank MarianneWines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Location
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (213)
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English first
Phnom Penh, Cambodia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 November 2013

The ocean front Villas provide elegance, luxe and privacy. The decoration is just perfect ! I am still dreaming of having a bathroom of that size...
All the members of staff are always available and caring, with considerable discretion.
The Private swimming pool is very well maintained and the main pool is amazing. And if you want to visit the island, the hotel has a nice choice of excursions.
The two restaurants offer very good dishes with great entertainment almost each evening.
If you need a break in paradise, this is the place !

Room Tip: Ocean front villa of course !!
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  • Stayed November 2013, travelled solo
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Helpful?
Thank Eve-0400d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 November 2013

The Residence Zanzibar is a very nice hotel with an inpeccable service. It is the 5 star hotel by excellence ! (very clean, very fast service ...)
The food is excellent. You have the choice between two restaurants: A la carte and The Pavillon in which you have diiferent specialties / animaions everyday.
The common pool is amazing ! (see the pictures)
The beach side is very nice also and the sunset view is incredible !
We recommand this hotel for those who want to relax in a very comfortable place.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank missrimouna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 November 2013

We arranged for a car to pick us up from the airport. Fresh cold flannels and chilled water were a nice welcome touch. The driver explained a lot of the surroundings on the way to the airport which was great. We even slowed down to look at monkeys. When we arrived at the hotel we really liked the no fuss check in. No forms to fill in, no waiting time, you are offered a drink and get taken straight to your room where the butler explains all the bits and pieces.
The room was very spacious with a delightful 4 poster bed taking pride in the middle of the bedroom. The bathroom was great too, there was also an outside shower (as well as inside). The toiletries were lovely and the towels were abundant. The swimming pool outside each room is actually a swimming pool not a plunge pool, able to do lengths which is very rare.
The service in general was fantastic, very happy staff, quickly contagious. Everyone went out of their ways to make us feel special. Linda, the restaurant manager was very attentive and the staff was a pleasure to deal with.
There is a children nursery/play area, so well managed and organised. Loads to do there for kids. We don’t have kids but definitely could see the attraction, they have a little farm next door as well and the donkey takes the kids around on a carriage.
Each villa is equipped with bicycles, we cycled around the complex and in the heat, felt very hot by the time we reached the spa, a lady quickly offered us a fragranced cold flannel to refresh ourselves.
The food was of high quality, never ate so much lobster and prawns in one week. The entertainment was 5 stars too.
All in all, I would highly recommend this hotel, the whole experience left us wanting more so hopefully we will go back. There are so many little special bits to this place that it is hard to remember them all. Hakuna Matata is definitely appropriate as nothing you ask is a problem.
Heartfelt thanks to the whole team at the Residence – Zanzibar for making our stay so special. Definitely worth the 5 stars.
Carole.

Room Tip: Ask for a sea front room, really worth the extra money! Go to the Rock for lunch, the hotel can help...
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  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
2 Thank carole c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 November 2013 via mobile

From our greeting the staff have been amazing: i loved the no fuss check in; no filling forms and wasting time- soon as i drove in they knew my name means were expecting me.
The waiters at the restaurant are very friendly my 2 year old daughter was treated like a queen,
Spending two nights here to get away from work and hussle of Dar - perfect spot.


Got the Ocean View pool villa which gives my wife and I complete privacy.

I will be back soon.

Stayed November 2013
Helpful?
1 Thank Imran K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 October 2013

I spent there five days as part of my honeymoon trip and it was the perfect place to finish! The villas are great, clean, big, well equipped and with good taste.
The food is also great and all the staff are very helpful and nice, they made us to feel like in heaven.
The place is very quite and although the beach is not the best one (lots of seaweeds) the jetty allows you to avoid them... anyway the views are awesome!
Luckily one day in my life I will be back because the Paradise cannot be so much different to this place...

Room Tip: The villas facing the sea are superb! if you can afford it, get it! the difference is worth it!
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  • Stayed August 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
3 Thank Dpineiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 October 2013

I must start this review by saying my husband and I arrived at The Residence after a stay in Kenya that completely raised our standards. So whatever followed was doomed to be a bit under our expectations.
This being said, the place is beautiful, villas huge and the decoration impressive yet clean.
Our garden villa was very nice, although not as clean as it could have been during our stay.

The staff is very kind but undertrained. The food is good, especially at the themed buffets, but not amazing. We had a club sandwich where the bacon (an optional considering you are in a Muslim island) tasted and smelled like fish. Then again, the themed buffets were very good.
Swimming pool is beautiful and the private pool at the villa came in handy when we craved privacy.
We found the pricing scheme hard to understand for the first days. We were on a full board basis (not AI) and some things remained unclear for us. Example: drinks ordered at the swimming pool were free but the same drink ordered at the same place but with food was charged....... ??
Don't even consider staying here without your meals included. It's really expensive.
Since we were in our honeymoon, we were offered a "private" diner that we chose to have at the beach (for an additional fee, would be free at our villa). I say "private" because two other couples were next to us. We feel that the management could have warned us, we would have booked it to the following night when the beach was empty.

I guess we were supposed to have a butler but we never met him.

The property is very big so bikes and golf carts are available. The only time we asked for a golf cart to pick us up, we had to call twice because the first person forgot to send it. Apart from this we used the complementary bikes available at each villa which was great - must admit I missed riding one ! Unfortunately, we think the paths are poorly lit at night - a bit of a challenge for the first night riding back from the restaurant.

The Jetty is a wonderful setting completely under explored. We stayed for a week and during this time absolutely nothing happened there - not even the bar that should open at 6:30 according to the hotel directory. So we used it to watch the sunset, relax and wait for the bar to open...
Definitely recommend the Spa and the omashiatsu treatment.

Don't get me wrong, it is a good resort. But we consider it overpriced for the quality delivered. For this price, none of the flaws above - even if minor - should happen.

Room Tip: Garden villa 219 faces the back of the presidential villa.
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
2 Thank RBSlx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Residence Zanzibar

Property: The Residence Zanzibar
Address: Mchangamle, Kizimkazi 2404, Tanzania
Region: Tanzania > Zanzibar Archipelago > Zanzibar Island > Kizimkazi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Kizimkazi
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Residence Zanzibar 5*
Number of rooms: 66
Official Description (provided by the hotel):
The Residence Zanzibar lies within a lush, forested 32-hectare estate where five-star luxuries sit harmoniously alongside nature's untouched beauty. Feel your spirits soar amid extensive tropical gardens that meet with powder-soft white sand lapped by the crystal clear waters of the Indian Ocean. Inspired by the island's eclectic cultures, our luxury Zanzibar resort blends modern comforts with Swahili, Omani, British and Indian influences. Indulge in the privacy of the spacious villas, attended on if you wish by your own personal butler. Enjoy carefree days relaxing by your private pool, on the beach, or exploring the gardens on foot or by bicycle. Savour a taste of the Spice Island's unique blend of cultures and cuisines, and the pleasure of sensational spa treatments. Discover more of the island and the waters that surround it in a myriad of activities, from visiting historic sites and rare natural wonders to deep sea fishing and diving with dolphins. Whether you dream of a quiet couple's retreat or fun in the sun for the whole family, embrace all the delights of our island life at The Residence Zanzibar. ... more   less 
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Also Known As:
The Residence Zanzibar Hotel Kizimkazi
The Residence Zanzibar Zanzibar Island/Kizimkazi

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