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Reviews (1,246)
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18 - 23 of 1,246 reviews
Reviewed 2 weeks ago via mobile

Such an amazing and beautiful place! From pool (which is crystal clear water) to the rooms to the food, just outstanding! Maybe the beach is not as clean as Nungwi’s but they have good water sports activities!

Stayed: June 2018, travelled with family
Thank Haseena V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, General Manager at The Residence Zanzibar, responded to this reviewResponded 2 weeks ago

Dear Haseena V,
Lovely greetings from all of us!
We are so pleased you had a wonderful time and you enjoyed our service and the facilities. Your rating is not just a number to us, it brings us the joyful knowledge that we have been successful in delivering the highest and most amazing holiday experience for our guests.
With OPEN ARMS, we hope to see you return back soon.
With kind regards and sweet memories from all of us,
Bruce.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

What an amazing place. From the perfectly kept gardens, the stunning setting and the staff for whom nothing was too much trouble to the fantastic and varied menu and totally relaxing atmosphere - this was paradise! We cannot thank the Hotel Manager, Rahul, enough for everything he did to make our stay so perfect. I would not hesitate to recommend this hotel to anyone who is looking to be waited on hand and foot and made to feel like they are royalty! We were very impressed by the amazing selection and amount of food on offer at every meal, there is truly something to suit everybody's taste-buds. If you are looking for a holiday which will be filled with amazing moments, romantic sunsets and memories to last a life-time, then look no further than The Residence Hotel.

Stayed: June 2018
1  Thank Janice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, General Manager at The Residence Zanzibar, responded to this reviewResponded 3 weeks ago

Dear Janice H,
Warm greetings from The Residence Zanzibar!
Thank you so much for taking your time to share your great feedback about your recent trip to the resort. We are delighted to read that overall you enjoyed the services and facilities offered at the resort. Yes, our staff do go out of their way to ensure that the guests do feel safe and cared for the minute they set their foot at the resort. I have shared your endorsement to your GEM,RAHUL, and he is humbly very thankful to you! Rahul is without doubt one of our many staff members who will not leave any stone unturned in a bid to meet and exceed our guests satisfaction. We are so proud to have him in our team.
With open arms,we would love the opportunity to welcome you back should your travel take you East Africa.
With kind regards and lovely memories from all of us,
Bruce.

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Reviewed 3 weeks ago

Considering that many of the employees travel from Stone Town every day, it is amazing how cheerful they are. We chose this property in part because they could accommodate a family of four (two older children) so well. We had a beach front two bedroom and it was luxurious. Loved the bikes to move around. Good food and several in our party are vegan and the chefs took really good care of us. The pool is so lovely it makes not going to the beach very tempting. My only complaint was being charged for water at meals even though we were on full board. We simply carried water from our room but …

We wondered about beach quality compared to other parts of Zanzibar but when we drove up to Nungwi on the northern tip we didn't find much better there either. Flat topography simply means long tides. So The Residence is not really suffering on this score.

We made a stop at Jozani Forest to see the rare Kirk's Colobus monkeys and it was worth it. Also visited a turtle aquarium in Nungwi, also worth it. We rented a car and it went fine but I have a lot of experience driving in Africa so might not work well for everybody.

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank treeoflife1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, General Manager at The Residence Zanzibar, responded to this reviewResponded 3 weeks ago

Der Treeoflife1948,
Warm greetings from The Residence Zanzibar!
Thank you very much for taking the time to post such a lovely review of your recent stay with us.
We are absolutely delighted to learn that you enjoyed your stay with us and we are pleased to read your appraisal of our team, services and facilities. We are particularly touched when you say "service with a smile".
Our Team is committed to deliver services with passion and ensure that every guest leaves the resort with fond memories. Your feedback was shared with my colleagues and they are thankful for the accolades!
With open arms,we are all looking forward to the pleasure of your return for another memorable stay with us!
With kind regards and lovely memories from all of us,
Bruce.

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Reviewed 3 weeks ago

Our family of four has just returned from an amazing week at The Residence Zanzibar. The location is beautiful! It as good or better than the photos show. The staff are fun, friendly and take such good care of the people staying there. There are planned activities (free) such as water aerobics, archery, yoga, ping pong tournaments.

We are a vegetarian family, and two of us are vegans. We let them know ahead of time, and their chefs looked out for us at every turn. For some of the buffets there were vegan options, and the chef walked us around when we arrived at those meals, pointing out every dish that was vegan, including which breads were vegan. It was so helpful. Then, for the meals at which they didn't think there were enough options for us, they made special three course meals especially for us. The food was delicious with a wide variety.

We also loved having our own bikes to use while we were there and riding them all over the grounds, to the gym, to lunch, to dinner, to the pool.


We were sad to say goodbye to our newfound friends.

Room Tip: We stayed in the Frangipani Ocean Villa, and it was so beautiful!!!!
  • Stayed: June 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Gayle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, General Manager at The Residence Zanzibar, responded to this reviewResponded 3 weeks ago

Dear Gayle A,
We appreciate the time you took to share your review with all our TripAdvisor readers. We are very much pleased you have enjoyed your stay in our piece of paradise and you have carried pleasant memories of our resort and services back home.
We are grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence.
Thank you again for being our guests and hope to welcome you again for a longer stay in a not too distant future.
With kind regards and lovely memories from all of us,
Bruce.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We are back for the 4 th Time in this hôtel ❤️
Before we have love Mauritius island
And now it is The Residence Zanzibar
Staff so nice
Sunset so beautiful
We love so much this place
Room magic so big and beautiful with private swimming pool
Restaurant place for the dream
The sea blue blue blue like bora bora in Polynesia
For sure we will be back in June

Stayed: January 2018, travelled as a couple
Thank rexy83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, General Manager at The Residence Zanzibar, responded to this reviewResponded 3 weeks ago

Dear Rexy83,
Thank you very much for liking us so much and for returning for a 4th time!
We are happy that you again loved your experience, what a pleasure it was to have you stay with us!
You have perfectly summed up with your words what we have to offer to our guests and we are happy that you made the most of it while staying with us. We are nothing without our wonderful team and your comments will be shared with all. They will take great pride and delight in knowing that they played a part in building new happy memories for you, this is why you surely keep on coming back to us.
We look forward to the pleasure of your return for the 5th one!
With kind regards and lovely memories from all of us,
Bruce.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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