To say that this hotel rated 5* is really an overstatement. I would think that a 3* might be more applicable.or even less.

The suite was fine and of a good standard, no problem there, except that the telephones did not work, water was lacking during the first day and breakfasts were geared to Asians, Japanese, Thais and Chinese than to Europeans. Only sausages and eggs for the Euros and Aussies. The cooker in the restaurant was a normal gas cooker with four burners reversed so that the gas bottle was clearly seen.

At the time of our visit, the internet was not working when I wished to use it.

The "pool" was NOT as shown in their brochure and was a complete disappointment and which my wife and I did not use. No loungers, no towels and no pool services were provided .

We had booked for 11, yes eleven nights, but left after 5 nights.

I WOULD NO RECOMMEND THIS HOTEL TO ANYONE.

Liked — Nothing
Disliked — See the report
Stayed April 2008, traveled as a couple

The Laithong Hotel is in need of a lot of repair. Has seen better days. Cob webs all over the dining room. Hotel staff not as friendly as in past. Ordered a cheeseburger from kitchen, but, when served, was missing the meat. After complaining, said they were out of meat. They still charged me for the regular price of a cheeseburger. "Wrong Answer". The Laithong Hotel use to have a great reputation. Not a good situation for a questionable 5 star hotel. When I asked to speak to a manager, they said there was not one available, as it was Sunday evening.

Pros:
Well established, large Thai hotel in downtown Ubon
Well appointed rooms with fridge
Updated decorations in common areas.
Large restaurant with buffet breakfast and lunches that are very good. The noon buffet features local Issan cuisine
Not on bus routes but staff will find whatever type of transportation you desire quickly (Samlor {bicycle cab}. TukTuk , or metered taxi)

Since my wife is from Ubon and still has family there, we travel there often. We have tried all the hotels in Ubon and find that the Laithong is the one we enjoy the most. The staff is large and attentive (although we conduct our business in the Thai language). They do have English speaking staff but sometimes this appears to be a small problem. There are small businesses and restaurants within walking distance along with 2 different hospitals but you will need transportation to see the sights of Ubon and the surrounding areas.

I think that we will continue to use this hotel on all of our subsequent trips to Ubon.