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“Near the airport, but bad staff”

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Best Western Hotel Rome Airport
Ranked #7 of 23 Hotels in Fiumicino
Reviewed 8 October 2013

Near the airport was good as long as we had a flight early in the morning.
No one to help with the luggage when we arrive around 23:30 in the hotel. And the worst: the reception lady made a mistake and initialy she has sent us to the wrong building. We were very angry with that.

  • Stayed: September 2013, travelled as a couple
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1  Thank RosinaldoBsB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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306 - 312 of 876 reviews

Reviewed 6 October 2013

This hotel was great as we had a 6am flight the next morning. Hotel was also very cheap which was good. Staff was also helpful.

Would not stay here again unless we needed to be close to airport as going to and from the city cost way to much to make it worth it.

  • Stayed: September 2013, travelled as a couple
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3  Thank laurelpatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2013

the hotel like other reviews was clean and breakfast was good not for sure what the gentlemans name was but one of the most friendly people your ever meet (at the restaurant) and shuttle back and forth to airport cheap need to reserve it but the lady working the front desk was about one of the rudest people you ever could meet they also had shuttles to Rome but they don't start till 11 as we had to meet a tour guide at 930 we had to take a cab told them we needed a cab that would take plastic since it was 60 euros for a fifteen minute ride we arrived there and learned the cab did not take plastic went on the tour got another cab back to hotel was cheaper (got that one on our own) 48 euro. Our card to get back n our room didn't wk went to front desk to see what was wrong she (the rude rude lady)said we only had the room for one night when I bk it on computer for two she finally told us in a very mean manor to go ahead to the room and she would call upon more investigation a short time after being back in room she called and said oh yeah you did have it for another night of course she never said sorry

  • Stayed: September 2013, travelled with family
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2  Thank Tammy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

I'm confused by the name but I'm pretty sure this is the Best Western near the airport.
This is a great hotel if you need to be close to the airport. The rooms are clean and comfortable. The staff is helpful.
The included breakfast was plenty of food.
We took a shuttle to the airport for 6 Euro a person. Kind of expensive, but everything in Rome is!

The only complaint I had was that the water in my room took a while to get hot.

Other than that this hotel is very nice, and located near some restaurants as well if you need a quick bite.

  • Stayed: September 2013, travelled with family
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2  Thank gdavan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2013

We had an early flight in fiumicino and decided to sleep close to the airport. The hotel was worth for the purpose. Clean and quiet room and breakfast included. Staff not so helpful but check in and check out went fast! Van service to the airport worked well and process was organized ( you book that in advance).

Room Tip: Go for a dinner or lunch in a restaurant called la villa! Food is good and the owner is a very enter...
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  • Stayed: September 2013, travelled as a couple
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1  Thank Mauricio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

I was simply disappointed in this location, the reception is new and bathrooms have been renovated but that's about it. Oh yeah, they have a shuttle and breakfast for additional cost. Parking was in back of the building, but the back door is locked so you will have to walk around. Staff was not as friendly as you expect. I will not use again.

  • Stayed: September 2013, travelled as a couple
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1  Thank Anis74us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2013

My wife and I recently spent the night at the hotel and thought it was a wonderful choice. Check-in was efficient and cordial, our room was clean and featured a very comfortable king size bed. We ate dinner at the hotel's restaurant and the food was good and quite reasonably priced. The breakfast buffet was extensive and the quality of the fare was more than acceptable. Check-out was speedy yet professional. All in all, a very appealing choice for travelers looking for good quality accommodations near Rome's Fiumicino Airport.

Room Tip: Rooms in the building adjacent to the pool are likely more quiet.
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  • Stayed: August 2013, travelled with family
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Thank louresq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Rome Airport

Address: Via Portuense 2465, 00054, Fiumicino, Italy
Region: Italy > Lazio > Province of Rome > Fiumicino
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Fiumicino
#6 Luxury Hotel in Fiumicino
#7 Romantic Hotel in Fiumicino
Price Range: £73 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel Rome Airport 4*
Number of rooms: 96
Official Description (provided by the hotel):
BEST WESTERN Hotel Rome Airport, a 4-star hotel, located in a strategic position at the gates of Rome near the Leonardo da Vinci International Airport. BEST WESTERN Hotel Rome Airport stands for tranquillity, excellent service and a top class restaurant. A few kilometres from the centre of Rome and the Tyrrhenian Sea, it is the solution for both business and leisure. All the rooms at the BEST WESTERN Hotel Rome Airport are tastefully decorated, with attention to every detail and equipped with air conditioning. We have a private paid shuttle service that conveniently performs the following services: drop-off/pick-up service to/from the airport, to/from the exhibition grounds and commercial centre, to/from the port of Civitavecchia and on request the centre of Rome and tourist destinations. Timetable: Hotel - Airport 06:00 - 06:30 - 07:00 - 07:20 - 07:40 - 08:00 - 08:20 - 08:40 - 09:00 - 09:20 - 09:40 - 10:00 - 10:30 Airport - Hotel 16:00 - 16:45 - 17:30 - 18:15 - 19:00 - 19:45 - 20:30 - 21:15 - 22:00 ... more   less 
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Also Known As:
Mach2 Hotel Fiumicino
Best Western Hotel Rome Airport Fiumicino

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