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“It's an airport hotel...”

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Best Western Hotel Rome Airport
Ranked #7 of 23 Hotels in Fiumicino
Atlanta, Georgia
Level 4 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“It's an airport hotel...”
Reviewed 31 December 2013

I booked the hotel a week before my arrival and I sent two emails regarding the shuttle service and the locations they picked up from (I was returning from a cruise and was looking for the best transfer options) and never received a response. I found it was most economical to arrange a bus transfer from Civitavecchia to the Fiumicino airport and have the shuttle pick us up from the airport.

I arrived at the airport and called the hotel and asked that the shuttle be sent, by the time I located the shuttle pickup location apparently the shuttle was there and gone. I called the hotel and inquired, the hotel staff told me since I wasn't there they left. I asked if the shuttle will be coming back and the woman told me I needed to take a taxi.

The woman at the front desk was professional and even though I arrived well before check in time my room was ready and I was quite appreciative of that, since my family and I were pretty tired. The room was modern although on the small side but clean, quiet and functional. The hotel grounds were well kept and clean, the pool looked wonderful... too bad it is winter!

I found the hotel restaurant room service to be expensive and the selections were not very family/kid friendly. I went to the front desk and inquired about other restaurants close and the person was quite helpful and provided a couple of options. The breakfast however, was very nice, plentiful and a bit more kid friendly.

Check out was easy, no problems. The staff was professional when I asked the them to call a taxi to take us to the airport-the taxi arrived in just a few short minutes.

**I was very disappointed in the lack of shuttle service (which is so poor it should be complimentary) and lack of communication prior to my arrival.

Room Tip: The shuttle service from-to the airport is 6 euro per person and is limited to only a few hours in t...
See more room tips
  • Stayed December 2013, travelled with family
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Helpful?
4 Thank ginaquel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (45)
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Melbourne, Australia
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 December 2013 via mobile

Rooms are small but very clean and well maintained. Only drawback is that at times the aircraft noise is noticeable but to be expected so close to airport. Good value for money and hotel has a shuttle service to airport and Rome. Especially good for one night stopover. Restaurant is excellent Italian food with friendly service. Breakfast is included and has a good variety of dishes. Internet is free, would recommend for short stays. Reception staff very friendly and helpful. Can also arrange transport to port if on cruise.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank travellingoutthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davie, Florida
Level 3 Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 November 2013

This hotel is very close to the Fiumicino airport and is convenient if you are on a late flight coming in or on an early flight leaving. Taxi from airport to hotel EU 7.00. Chose to take the shuttle arranged by the hotel to the airport. You have to sign up for the shuttle and pay at the front desk (EU 6.00). Taxi from the hotel to Rome is EU 48.00 set fare.
Will definitely stay there again. Nice, clean comfortable room and friendly staff.

  • Stayed November 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank Camilla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 6 Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 13 November 2013

This Best Western is fine if you have an early flight out of Fiumicino Airport. My room in the annex building was large and quiet, the desk staff were fine and the breakfast was good. But the restaurant seemed very pricey and there are no alternatives within walking distance. The shuttle service from the airport (6 euros each way added to the hotel bill) was difficult to find and does not always run; even when it does you may have to wait quite a while for a van to show up and there doesn't seem to be any particular schedule. Going to the airport in the morning requires a reservation since the van can only take a set number of people and it, too, does not run all day so you need to be sure shuttle service will meet your needs. Not bad for an airport hotel, but nothing special either.

Stayed October 2013, travelled solo
Helpful?
5 Thank Anonymous621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annapolis, Maryland
Level 4 Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 October 2013 via mobile

This is a good choice if you are heading into or out of Rome's Fiumicino Airport and need a place to overnight. There is a shuttle (for ���6 each way) but make sure you get the exact location for pick up (an email directly to the hotel promptly got us a map and detailed instructions), depending on whether you are arriving on an international flight or one from another Italian airport. The shuttle from the hotel to the airport leaves every 20 minutes in the morning. Complaints about charging for the shuttle may have some merit but in the chaos that can exist at Fiumicino, its good to know where you can get a direct ride and exactly how much it will cost.
Well run restaurant on site, necessary since the surrounding neighborhood looked like it presented few options. Breakfast (included) was fine with lots of choices. Room was clean, bathroom adequate and good bed.

Stayed September 2013, travelled as a couple
Helpful?
6 Thank Alan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brasilia, DF
Level 5 Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 October 2013

Near the airport was good as long as we had a flight early in the morning.
No one to help with the luggage when we arrive around 23:30 in the hotel. And the worst: the reception lady made a mistake and initialy she has sent us to the wrong building. We were very angry with that.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
1 Thank RosinaldoBsB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 October 2013

This hotel was great as we had a 6am flight the next morning. Hotel was also very cheap which was good. Staff was also helpful.

Would not stay here again unless we needed to be close to airport as going to and from the city cost way to much to make it worth it.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank laurelpatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Rome Airport

Property: Best Western Hotel Rome Airport
Address: Via Portuense 2465, 00054, Fiumicino, Italy
Region: Italy > Lazio > Province of Rome > Fiumicino
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Fiumicino
#6 Luxury Hotel in Fiumicino
#7 Romantic Hotel in Fiumicino
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Best Western Hotel Rome Airport 4*
Number of rooms: 96
Official Description (provided by the hotel):
BEST WESTERN Hotel Rome Airport, a 4-star hotel, located in a strategic position at the gates of Rome near the Leonardo da Vinci International Airport. BEST WESTERN Hotel Rome Airport stands for tranquillity, excellent service and a top class restaurant. A few kilometres from the centre of Rome and the Tyrrhenian Sea, it is the solution for both business and leisure. All the rooms at the BEST WESTERN Hotel Rome Airport are tastefully decorated, with attention to every detail and equipped with air conditioning. We have a private paid shuttle service that conveniently performs the following services: drop-off/pick-up service to/from the airport, to/from the exhibition grounds and commercial centre, to/from the port of Civitavecchia and on request the centre of Rome and tourist destinations. Timetable: Hotel - Airport 06:00 - 06:30 - 07:00 - 07:20 - 07:40 - 08:00 - 08:20 - 08:40 - 09:00 - 09:20 - 09:40 - 10:00 - 10:30 Airport - Hotel 16:00 - 16:45 - 17:30 - 18:15 - 19:00 - 19:45 - 20:30 - 21:15 - 22:00 ... more   less 
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Also Known As:
Mach2 Hotel Fiumicino
Best Western Hotel Rome Airport Fiumicino

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