I stayed at this hotel for two nights. Unfortunately, the staff do not have any customer service skills and can be quite off handish or "rude". Additionally, the shuttle service is very frustrating.
We had to wait a long time at the airport for the shuttle which is consistent with experiences of other guests. The worst and most frustrating experience was not receiving our wake up call for our early flight. Instead, we were woken from a deep sleep saying the shuttle was waiting for us. In a flash, we bolted, leaving some valuables behind. When we realized we had left some belongings behind we immediately contacted the hotel. The managers response was,"We have your belongings. You can pick them up from the desk." By this time we were in another country. Getting them back was a nightmare.
- Official Description (provided by the hotel):
- Featuring free parking and free Wi-Fi, the Euro House Inn Airport is a 10-minute drive from Fiumicino Airport and even closer to the Roman ruins in Ostia Antica. The rooms all feature a kitchenette. Each room at the Euro House has a private balcony or patio. You also have an LCD TV with satellite channels and a private bathroom with a hairdryer, bathrobe and slippers. The property is 2.5 Miles from the Lungomare della Salute sea promenade in Fiumicino. The center of Rome can be reached in around 40 minutes by car.Free! All children under 4 years stay free of charge when using existing beds. Free! All children under 2 years stay free of charge in a crib. All older children or adults are charged EUR 40 per person per night for extra beds. The maximum number of extra beds in a room is 2. The maximum number of cribs in a room is 1. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.Pets are allowed on request. Charges may apply.Policies of Euro House Inn Airport Check-in 08:00 - 23:00 Check-out 03:30 - 11:30 If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking. Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying, VIP Room Facilities, Wake-up service Free! WiFi is available in all areas and is free of charge.Free! Free private parking is available on site (reservation is not needed).Restaurant, Bar, Restaurant With Dining Menu, Tea/Coffee maker, MinibarGrounds, Terrace, Sun Deck Kitchen Microwave, Kitchenette, Kitchenware, Electric kettle Living Area Sitting area, Sofa, Desk, Dining area Media & Technology Radio, Satellite channels, Flat-screen TV, Telephone Check-in is not possible after 23:00 pm. ... more less
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- Also Known As:
- Hotel Euro House Fiumicino
- Hotel Euro House Inn Rome/Fiumicino