We have been given a voucher for a stay at this place for our wedding. First problem started when we wanted to book a room with the voucher. Some Francesca wrote that the hotel's rooms assigned to the voucher are full until October and if we wanted to come, we would have to pay extra 50 € a day for a suite accommodation. After my pointing out that the hotel offers accommodation for five days for about 350€ and we have already paid for the voucher she ceased to respond to my mails altogether. With help of a traveling agency through which the voucher was bought we agreed to pay the extra 50€ a day and agreed on the time if our stay. Here comes the fun part. When we arrived the hotel was completely EMPTY, except for a very surprised receptionist and four construction workers working ON the hotel. We learned that the hotel offers 32 basic rooms and 8 suites - we were given room accommodation (which was supposed to be full until October). The place looked like it was not in operation yet, there were no other guests, restaurant seemed closed, minibar was empty, the grounds around would definitely use a gardener, the pool was occupied by literally hundreds of bees. There were workers at the pool unpacking chairs and umbrellas (in August!). There was no balcony in the room, and the view from the window was blocked by a large turning concrete block (seriously, the architect if this place should be banned from his activities for lifetime), so the room was very dark. Also, the location of this hotel is terrible, there is absolutely nothing around it (not to mention that the hotel's only available activity is the pool - they had two pools, actually, but the other one was covered by a wooden block). We didn't want to hurt the feelings of my brother in law who gave us the voucher for this place but we couldn't stay there. We booked another hotel in radda in chianti and moved there. AVOID THIS HOTEL, we literally RAN from there
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- Also Known As:
- Hotel Antica Tabaccaia Terranuova Bracciolini, Italy - Tuscany