Why this place exists at all is a mystery. I was there as part of a wine conference which in itself was a bit chaotically organised. My overriding impression was that someone with a reasonable amount of money bought an old tobacco farm in rural Tuscany and started to spend. Then spent a bit more….. and then just as it was nearly ready to open they ran out of money but opened it anyway. The result is predictable. One of the things money was spent on is a bizarre system whereby your room has no window to the outside instead a huge slab of wall is cantilevered out from the main structure by means of an electric motor operated from a switch inside the room . Like most things here the motor/switch may or may not work, if it doesn’t - bad luck. Surreal.
What else? We arrived at night and fellow guests jumped in the swimming pool only to see next morning that it was full of green algae (silly in November I know….). My toilet seat collapsed on its first encounter and had obviously been broken before but not replaced and it wasn’t any better when I left even though left it dismantled for the cleaner to see. No water one morning - fixed but probably a recurring thing. On check-in the receptionist had to conjure some elaborate paper trick in the room light switch because no room cards were available – all my fellow guests had similar feats of origami to contend with. Coffee at breakfast was in short supply. The bar (?) was never open. The outside areas were half finished- weeds everywhere. It just seemed uncared for and unfinished.
Strangely if you check this place out on line there is no mention of an hotel at all although they clearly have at least 32 rooms. They do have apartments which are in another part of the (last!) resort. A ghost hotel? – maybe this stay never happened?? On checking out the receptionist/manager was offended that I had not indulged in the minibar (5 bottles total) because he had hoped to make some money out of me (his words).
Good points? Thin on the ground but it had to be said that most of the staff were eager to please and hardworking and the food was ok. I guess the current owners will give up and someone else will come in and pump more money in and get this strange place on its feet someday (don’t what they would do about the bedroom "windows" tho') but until they do - stay away.
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- Also Known As:
- Hotel Antica Tabaccaia Terranuova Bracciolini, Italy - Tuscany