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“unexpectedly good”

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Sheraton Changzhou Wujin Hotel
Ranked #8 of 504 Hotels in Changzhou
Beijing
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“unexpectedly good”
4 of 5 bubbles Reviewed 22 October 2013

On a business trip to Changzhou recently we stayed at the Sheraton Wuji. Having stayed at many hotels both international chains and local ones, my experience has been very hit or miss. Just because there is a well known flag managing a hotel does not always guarantee either good facilities or service.

This hotel was a really pleasant surprise - it ticked both boxes. Best of all was the service. The staff were friendly, polite and clearly well trained. I was particularly impressed with the lobby bar where not only did I get a really good gin and tonic, (water glass sized and really delicious for a paltry 45 RMB), but the girls at the bar did a really nice job of being attentive but not hovering.

The buffet dinner was quite good at Feast restaurant although the more poplar items like snow crab legs and tempura were predictability lacking in quantity. That said the variety and quality of the food was good not just at dinner but at the breakfast buffet as well.

The rooms were nicely appointed, very clean and everything worked well. I am not a huge fan of the 'fish bowl' bathroom idea where there is a glass wall between you and the rest of the room but the electric blind made getting privacy easy.

So overall I was really pleased with this hotel. I would say that if you stayed in this exact hotel with the same staff in a major city whether Shanghai, Hong Kong or Paris, you would have the same good experience. Kudos to the management who I think did a very good job of delivering international standard facilities and service in an unlikely location.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charles c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online W, Starwood Group at Sheraton Changzhou Wujin Hotel, responded to this review, 24 October 2013
Dear guest, thanks very much for your trusting in Sheraton Changzhou Wujin hotel. Thanks for your good comments and it’s nice to see that you had a good time with us. The entire staff is looking forward to serving you upon you next visit. Thank you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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65 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Shanghai, China
Level Contributor
142 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 2 September 2013

My friend booked this hotel accidentially, we realized that the hotel is very far away from the city center, where it takes you half an hour and RMB 45 taxi fare to get there. The hotel itself is so far so good, typical Sheraton style and wont give you any surprise in all areas.

The good thing is the hotel provide free wifi (but quite weak within the room), and the location is closed to the park, which it cliams a famous one locally but I realize the park is quite quiet even at the weekend.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HerbertLi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online W, Sales Coordinator at Sheraton Changzhou Wujin Hotel, responded to this review, 24 October 2013
Dear guest, thanks very much for your trusting in Sheraton Changzhou Wujin hotel. Thanks for your good comments and it’s nice to see that you had a good time with us. We will try our best to improve our service quality for guests who choose and trust Sheraton Changzhou Wujin Hotel. The entire staff is looking forward to serving you upon you next visit. Thank you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
6 hotel reviews
5 of 5 bubbles Reviewed 10 July 2013

Good hotel if you are visiting the West Tai Hu area of Wujin. Never anything to complain about. Good value room and breakfast. Excellent buffet and tea area. The hotel is well located for visiting the Oxford International College of Changzhou and Yancheng park

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ollywells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conny W, Sales Coordinator at Sheraton Changzhou Wujin Hotel, responded to this review, 11 July 2013
Dear guest, thanks very much for your trusting in Sheraton Changzhou Wujin hotel. Thanks for your good comments and it’s nice to see that you had a good time with us.The entire staff is looking forward to serving you upon you next visit. Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 7 June 2013

Great experience, very clean hotel... only problem is lack of vegetarian food.

Friend staff and nice open spaces, good gym also. Rooms are large and very clean with free wifi which helps. Cost effective for what you get - 5 star luxury for around £50 (corporate rate). Worth staying there. A little far from the city but you can get taxi quite easily.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PramalLad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conny W, Sales Coordinator at Sheraton Changzhou Wujin Hotel, responded to this review, 9 June 2013
Dear guest, thanks very much for your trusting in Sheraton Changzhou Wujin hotel. Thanks for your good comments and it’s nice to see that you had a good time with us. It will take 30min from the city to our hotel.The entire staff is looking forward to serving you upon you next visit. Thank you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 October 2012

I stayed in this hotel as part of a business trip, so i don't know how much it's cost per night, but every thing was very exclusive: the dining room and the food in it, the room (be careful with the mosciots in the balcony!) etc. However, the Tv's channels selection was very poor, most of the channels were in chinese except HBO and AXN

Room Tip: the rooms at the 5th floor as a nice swinger in the balcony
See more room tips
  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tomilio7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conny W, Sales Coordinator at Sheraton Changzhou Wujin Hotel, responded to this review, 28 May 2013
Dear guest, thanks very much for your trusting in Sheraton Changzhou Wujin hotel and feedback to me, we total have 45 channels and 6 foreign channels for you selecting, The entire staff is looking forward to serving you upon you next visit. Thank you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 25 June 2012

We spent tow nights in the hotel - planned was only one but due to the outstanding service we decided to stay another night. So far this has been due best service we have experienced in China (we live 4 years in Shanghai area and travel since 10 years to China). The check in agent was very helpful to get two rooms next door because. The staff in the break fast area, especially the F+B manger from India and the supervisor Mark Liu.
To give an example: on the second day's breakfast the staff already knew what beverages we like for breakfast - without knowing that we are going to return that day and the hotel was full.
The hotel is situated 2 minutes away from the Safari park and 30 minutes from the Dinosaur land and 45 minutes from the World Joy land - ideal for a family week end. The mountains close to Taihu lake are 60 minutes away.
I the lobby there is a children's corner which I thought was a fantastic place (children 7 and 5).
I do not give 5 stars as the indoor pool area is quite basic and the odeur was really bad inside. I have given a comment on that - I will check as I will definitely go back to that hotel.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Capitan U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Sheraton Changzhou Wujin Hotel, responded to this review, 28 June 2012
Many thanks for taking the time to write and share your comments with us. At Sheraton Changzhou Wujin, we take pride in providing our esteemed clientele, with a comfortable and safe environment. Hope we can be of service to you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockton-on-Tees, United Kingdom
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 April 2012

I stayed at this hotel for a supplier conference in February 2012 and this was my first visit to China. The new hotel is large, and boasts a huge lobby area. The standard room were new, and very well equipped including roll-top bath, internet TV and a great bed. I would say they were average sized. I used many facilities of the hotel: bars, restaurants, room service, conferencing, internet and all were perfect. I will definitely stay at this hotel when visiting suppliers in the area again.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank s0lar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conny W, Sales Coordinator at Sheraton Changzhou Wujin Hotel, responded to this review, 23 May 2013
Dear guest, thanks very much for your trusting in Sheraton Changzhou Wujin hotel. Thanks for your good comments and it’s nice to see that you had a good time with us. The entire staff is looking forward to serving you upon you next visit. Thank you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Changzhou Wujin Hotel

Property: Sheraton Changzhou Wujin Hotel
Address: No.1 Yanzheng West Avenue, Changzhou 213168, China
Region: China > Jiangsu > Changzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 504 Hotels in Changzhou
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sheraton Changzhou Wujin Hotel 4.5*
Number of rooms: 317
Official Description (provided by the hotel):
A warm welcome and genuine smiles await you at Sheraton Changzhou Wujin Hotel, with all you need for a pleasant stay. Conveniently located in the Wujin District, our local neighborhood has it all, with easy access to shopping and business areas. We’re just 500 meters from the popular China Spring & Autumn Yancheng Tourist Area.Experience the comfort of our 317 guest rooms and suites, featuring our plush, all-white signature Sheraton Sweet Sleeper™ Bed to help you rest completely. Each room features a generous desk and work area, wired and wireless High Speed Internet Access, an LCD Flat Screen Television with PCTV digital service, and a spacious bathroom.We offer a total of 2,687 square meters of flexible space, including a 1,500-square-meter pillarless Grand Ballroom, for meetings, conferences, and banquets. Our dedicated convention services team will ensure that no detail is overlooked and that your event is a complete success. ... more   less 
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