We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“a very nice place to have a relaxing week”
Review of Monte Mar Palace

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Monte Mar Palace
Ranked #1 of 1 Hotels in Ponta Delgada
Norwich, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“a very nice place to have a relaxing week”
Reviewed 12 September 2013

My Wife and I booked for a weeks holiday at this hotel via SAGA,we chose it for the location on the North coast for a relaxing weeks break.A taxi (complements of SAGA) conveyed us from the Airport to the Hotel in approx 1hour.The reception staff were very friendly and within a few minuets we were in our room (435).The balcony looked out across the pool area out to sea,with a great view of the rugged coast,and the Sun highlighting the blue sea.We went on all inclusive,(drinks and 3 meals a day)The restaurant, buffet style, had a high standard of food with plenty of choice at all 3 meal times.A wide selection of drinks always available.One or two things not quite right.
if you need a brolly round the pool you have to leave a deposit at reception and keep your brolly in your possession until you leave and it is quite in a lonely position on the island,well away from the high life of Funchal .One very well deserved complement goes to the local Saga rep.A young man Jake Short.very attentive always there for any help and advice.A good sense of humor! we pulled his leg about being a young man and he took all the leg pulling and jokes in his stride.Very well done Jake you helped to make the holiday

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dogman21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

509 reviews from our community

Traveller rating
    127
    216
    95
    43
    28
See reviews for
98
299
23
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
cardiff uk
Level Contributor
132 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 31 August 2013

This hotel is very well run,in a fabulous location. The restaurant is very well managed, has a nice atmosphere and beautiful views. However, the food is a little limited in selection offered. Entertainment staff are a weak link...loud and overbearing music when it is clear that the majority of guests would prefer some peace and quiet to enjoy the fabulous scenery. Room was fine, spacious with very good storage. Lovely walks in locality.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vjj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2013

Spent a week at Monte Mar Palace with a friend.
The hotel is fine, but nothing to write home about.

The best thing about the hotel is the location, overlooking the sea and cliffs. Great for a relaxing holiday.

The room was fine but smelt like it had been smoked in previously. Also the hairdryer was broken and had been stuck together with sticky tape! The jacuzzi / hot tub was stone cold.

The food is average, perfectly edible but nothing special.

Overall the word that describes this hotel is average - it was fine and we had a great trip, but there was certainly nothing special about the place.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cr0cs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidderminster, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 May 2013

I've read all the good & bad reviews here about the hotel and agree with almost all of them, so it definitely will come down to what type of holiday you're looking for. If it's sun you're after this isn't for you. Our week consisted of sun for not even half a day. If it's socialising and nightlife you want, forget it. The hotel is so remote and travelling is not easy without a car.

This is a really difficult review - whilst i found the hotel all ok (not great, but all ok) it just wasn't anything to write home about. I'll try to explain;

I travelled with my mum and sister so just the girls, and we had two rooms. Having read how helpful all the staff were i agree mostly with the exception of EVERY receptionist we came across. We didn't see our rep for the whole of our week, so our next best option was receptionist advice. Their "help" ranged from ignorant to rude through to indifference (ouch - true though). We literally couldn't be bothered to try with the receptionists about the (not important) issues in the rooms, ie that the air con didn't work (YES - even with the patio doors closed) and the bathroom extractor fan didn't work (YES - even with the bathroom door closed). The other thing we found unhelpful was fact that we only had one room key between 3 of us for 2 rooms - talk about a problem (no - we're not joined at the hip!) and one that the receptionists didn't seem to appreciate. Think about it!?!

Anyway, the food, etc. We were all inc and it was all totally fine. Yes, there is a limited choice, but it's a small hotel so this shouldn't be a surprise. I agree with others that sometimes it was a bit of a bun-fight at the buffet, but i think that's the guests' fault. Only thing i'd say is that the mealtimes are very (VERY) structured and there is no option for alternatives or snacking. Same about the bars. They open/close religiously which is a bit silly - for example, a lot (40 or so) French guests were watching a rugby match on the TV and the nearest bar was closed, the open one being on the floor below. I thought how silly it is that the hotel don't open up the nearest bar and these guys could have a right old time. Nope - the bar stayed firmly shut until it's official opening time of 9.00pm. Just silly and not really considering the enjoyment of the guests.

In other all inc's i've been to there are snack bars or food choices outside of meal times. It had a touch of the "old folks home" about the inflexibility of food/drinks and/or choice of dining. It would have been nice to have another option for eating outside of the rigidity of the buffet morning, noon and night. By the way, the G&T is delicious, as was the cherry liqueur with either coke or sparkling wine. We all found the red wine at the table quite inoffensive (don't touch the white!).

The little bar over the road from the hotel makes a nice change for a few drinks or a snack (or to try the local Poncha - be careful though it's not for the faint hearted!).

This little hotel is really very nice but i'm afraid to say not my cup of tea at all. It is a SAGA hotel, and you can understand why. It's sleepy and routined and in the absolute middle of nowhere (those who mention the amenities at the local village are bigging it up somewhat - it's teeny tiny and has a cafe, post office, hardware shop and terrible little gifty type shop. Oh and a petrol station. Really - this isn't a must-see.)

All outside furniture at this hotel needs replacing. It's really not very good and makes the hotel feel shabby when you're enjoying the outside (when it's not raining or freezing!).

Other than the receptionists (good luck if you try them out) the rest of the staff were very nice and were really quite pleasant. If you don't see your rep (like us) then turn to Brian for help, the SAGA rep - he's awesome. x

Room Tip: Face the sea - it's stunning. No, you may not get the sun but it's not a sunny place.
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ninalogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lancashire
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 March 2013 via mobile

Spent a week here with Cosmos. Hotel very isolated, but superb scenery locally, and great walking. It is possible to get around on local buses, but not easy, and a car is recommended. Majority of guests were French, and also many Saga clients. Hotel clean and well maintained, staff all exceptionally good, but particularly Raimundo on reception, who was kind enough to give us a lift one day when he passed us at the roadside.
Food above average, plentiful and several choices, but not gourmet. Cosmos rep was never seen (apart from at airport on arrival) but Saga rep kindly assisted us with information, and the French company, Magellan, also had a charming team who were happy to let us join their activities if we chose to.
We struggled to find much info about local Levada walks, but at the airport on our return we found an article in a magazine that mentioned a new smartphone app that uses GPS to help you locate them, updated by University of Madeira.
Bearing in mind that we used some clubcard vouchers to pay half the cost, this was superb value for money.

Stayed March 2013, travelled as a couple
Helpful?
2 Thank cubalibra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stratford-upon-Avon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 March 2013

Beautifull scenery. Memorable holiday. Quite isolated spot but the more we walked, the more we found to explore. Very scant informtion at the hotel but found some friendly fellow holidaymakers and we had fun finding out about the area. Food very average room clean but maybe neading a refurbishment within the next few months. We thought perhaps one week in the south of the island and one week spent in the north of the island would be even better! But you do not want to miss exploring the northern part of the island. We shall return.... Did not hire a car, but got about hiring taxis and using local buses.

Room Tip: room overlooking the sea
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank gloriaolive n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woking, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 March 2013

We loved this hotel. The food was amazing, sea views fantastic, and the staff were so friendly & helpful. The hotel is situated in the north of the island , in a very quiet area. We expect to go again.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank pgill9002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ponta Delgada
15.3 mi away
Dom Pedro Madeira
Dom Pedro Madeira
#1 of 2 in Machico
750 reviews
15.9 mi away
Four Views Oasis
Four Views Oasis
#2 of 13 in Canico
707 reviews
17.4 mi away
Quinta do Lorde Resort, Hotel & Marina
Show Prices
Show Prices
Show Prices
13.1 mi away
Savoy Calheta Beach
Savoy Calheta Beach
#2 of 8 in Calheta
732 reviews
3.8 mi away
Estalagem do Vale Hotel
Estalagem do Vale Hotel
#2 of 5 in Sao Vicente
174 reviews
15.1 mi away
Vila Gale Santa Cruz
Vila Gale Santa Cruz
#2 of 5 in Santa Cruz
1,004 reviews
Show Prices
Show Prices
Show Prices

Been to Monte Mar Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Monte Mar Palace

Property: Monte Mar Palace
Address: Sitio do Montado, Ponta Delgada, Madeira 9240-104, Portugal
Region: Portugal > Madeira Islands > Madeira > Ponta Delgada
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Ponta Delgada
Price Range (Based on Average Rates): £
Hotel Class:4 star — Monte Mar Palace 4*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, LoveHolidays, Agoda, TripOnline SA, Odigeo, Priceline, Traveltool, S.L.U., HRS, Evoline ltd and HotelQuickly so you can book your Monte Mar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Monte Mar Palace Hotel Ponta Delgada
Monte Mar Palace Ponta Delgada
Monte Mar Palace Madeira/Ponta Delgada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing