Just returned from a second visit to this hotel and were not disappointed (2 adults and one 7 year old)! We decided to book this hotel again as we had such a great time last year and met many really nice people. We will probably be booking it again soon ready for next year!!
This hotel is cleaned to a very high standard - the ground and the rooms. The staff are very nice and have the timings down to a fine art - from the unlocking of the sunbeds to the collecting sunbeds, storing them and putting out the tables and chairs around the pool for the evening.
The grounds here are impressive! With a lovely large pool and a smaller fenced off kids pool adjacent to it. Then there is the much smaller kids pool and sunbathing area at the other end of the hotel next to the park and kids club.
The animacion team were absolutely brilliant (Ilke, Kristina and Team Leader Rafa) with the kids and deserve special mention! They are on the go all day from morning through poolside games and activities for kids and adults to the mini disco at night and their own entertainment programme (some nights were outside shows such as ABBA (brilliant), The Supremes, Parrot Show, Lord of the Dance, to mention a few. On a few nights the animation do their own show (Rocky Horror, etc) which were brilliant! I hope they are at this hotel next year!!!!!! The kids club was brilliant from 1030 til 1200 then 1500 til 1630 and really kept our daughter entertained with lovely activities and themed days.
The food was special and much better than some rival (more expensive) hotels! Fresh, plentiful and a lot of choice - our daughter is a fussy eater but always found something to eat! 3 Meals a day + snacks in between each, too much for us, however it was there, we never went hungry!
We met families who are also returners like us and we remembered them from last year which was nice - also the staff remembered us! The management were very professional and ensured lights went out at 12 sharp to ensure nothing got out of hand. The bar staff great, restaurant staff great and worked very hard, the cleaners great, and a special mention to the shuttle bus driver.....he never has a day off and is very polite and will even stop to pick you up if you happened to miss him (even though he is back and forth every 15 mins).
I have to say the First Choice Rep Sarah was excellent, she was Polite, always smiling, and if she wasn't sure of anything we asked of her she would always find out and come straight back to us with the answer.
We had the usual 'moaners', not many though, who found something to moan about! All I can say is 'get a life - and remember how lucky you are to go on hols'.
All I can say is roll on next year, and look forward to the opening of the waterpark in 2015 where I think the hotel will be renamed 'Parc Aquatic Sur Menorca', According to the TV display of the waterpark in the reception area.
If your thinking of booking this hotel, I thoroughly recommend it, look at us, 2 visits and already planning the third, we don't look anywhere else to be honest, and we know others who return every year too, that says it all really!
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- Also Known As:
- Hotel Sur Menorca
- Club Hotel Sur Menorca
- Hotel Club Sur Menorca Spain - Sant Lluis