We loved the hotel - it's big airy rooms, fabulous food at breakfast and dinner - but it was just a bit odd in that they have decided to demolish the outdoor pool and garden area to make a hotel car park. We were treated to building noise/works from 0700 each morning. It makes this hotel not worth a visit in the summer as there is no where to sit outdoors as the rooms don't have balconies. Also, there are huge lounge areas, but in the evenings the lights are not switched on in these areas not encouraging you to sit anywhere after your evening meal. As a group, we would have liked to sit more in communal areas but this did not seem to be encouraged. Also the staff seemed to either be fabulous or not have any knoweldge. I asked about how to get to Guarda, a local medieval village recommended by our tour company, but the girl on the front desk had to ask two people where it was which was bizarre, especially after we visited it and realised it was a fabulously special trip. So loved the rooms - large, plenty of space, beautiful double sinks in the bathrooms and large showers, but shame about the crane outside our window. Apparently this hotel used to be family owned but is now corporately owned so perhaps shows the changes away from those personal touches.
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