On arrival the reception looked more like a store room with box's and clutter everywhere, the guy who booked us in was wearing clothes that looked like he’d been in them for a week. Reading other reviews we were "lucky" we had room 1, however as we are a family of 3 they had put a "Z bed" in the room for our daughter... It was so bad she couldn't sleep on it as the mattress kept sliding between the springs... we ended up placing the very thin mattress on the floor. To make us laugh, in the dressing table draws were a previous female guest’s under garments...!!
During most of the evening the bar was only staffed by 2 employees even though they knew before hand that the function we were attending would be very busy. Story’s of people waiting over 1/2 hour to be served we quite common.
Breakfast was ok apart from the fact they ran out of orange juice and some of the buffet items. Also the staff couldn't quit get the idea that we didn't want tea.... we had 2 pots put down on our table, they also couldn't supply us any jam or marmalade to go with the toast...! Out of choice we wouldn’t stay there again, it appears to be understaffed, but those that were working were doing the best that they could. The management appear to have forgotten that there’s only one occasion to make a first impression. The only positive things I can say is that the room with breakfast was cheap @ £45.00 for the 3 of us and the staff that were on duty were doing the best they could under "difficult circumstances".
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- Also Known As:
- Arties Mill And Lodge
- Arties Mill Hotel Brigg
- Arties Mill & Lodge Brigg, Lincolnshire