Sorry Nigel, but having joined the Clic Sargeant Group over the last weekend. It was completely spoiled by one of your staff (as it turns out an alleged supervisor) who took me to task in front of my very many friends and colleagues for my behaviour on the decking.... In truth I had missed a step and stumbled, witnessed by all my friends who did laugh.
Being pounced upon, rather than checking I was OK and apologising, just showed a real lack of customer care. We all left after this embarassing episode, loosing you a lot of custom, then and the next night. I will certainly let it be further known to our group (who have been attending this event for over 20 years) that they should think twice where to stay - I will certainly not be back.
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