We spent 5 nights at the resort in late August. The resort itself is beautiful, nobody can dispute that. However, the service could be improved in my opinion. Simply put, it was not consistent. Depending on your server, you were either treated to 5 star service or simply ignored. It was surprising, but since we were on vacation and not in a rush, it wasn't the end of the world.
That being said, I would have second thoughts about returning to the property because of the large amount of families. Perhaps we had poor timing/bad luck, but there were multiple large families staying there at the same time. Parents often dined together in Lotus for lunch and let their kids swim in the pool unaccompanied. As one can well imagine, this quickly turned into as many as 11 kids screaming and splashing. The pool attendant did try to quiet them, but it didn't work. The resort portrays itself as a secluded, intimate retreat, but that was far from true during our stay. If you want a place to rest and rewind, you may want to reconsider. There is a small pool near the spa that is always quiet and empty, but there is no drink/food service, so it is very inconvenient.
- Official Description (provided by the hotel):
- Parrot Cay by COMO in the Turks and Caicos is the northern Caribbean’s preeminent private island. It combines nature—1000 unspoilt acres, a mile-long powdered beach—with relaxed luxury and the multi-award-winning COMO Shambhala Retreat, which offers a range of holistic, Asian-inspired therapies as well as yoga and Pilates with world-class tuition. Accommodation, comprising whitewash interiors with chic teak finishing, includes beachside houses and villas. The island also features private residences, offering absolute privacy away from the main resort. The island’s two restaurants serve gourmet and easy dining as well as healthy COMO Shambhala Cuisine. Watersports, diving and island adventures complete the Parrot Cay experience. ... more less
- Reservation Options:
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- Also Known As:
- Parrot Cay Providenciales
- Parrot Cay Turks Caicos