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“Not what we expected”

Lakes Resort Pauanui
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Lakes Resort Pauanui
Auckland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Not what we expected”
2 of 5 bubbles Reviewed 15 January 2012

Myself, my wife and my mother-in-law stayed in a 2-bedroom villa for the evening of 6 January. The impression we got from the website and of the property when we first arrived, was that it would one of the best places to stay in this part of the Coromandel.

Got to the villa and our front door area was littered with cigarette butts, although the room itself was really tidy and clean. Apart from flat batteries in the tv remotes and the poorly designed layout of both the kitchen and master ensuite, we were all impressed with the villa.

What we weren't expecting from a property of this standard was the large group of teenagers who had been allowed to rent 3 villas, and spent between 11pm and 2 am yelling between the villas and drinking outside our living room (with all the foul language that went with it).

On checking out, I mentioned this to the person at reception and he advised that they don't usually take bookings from large groups of young people, but they'd made an exception in this instance, as they couldn't find anywhere else to stay.

I subsequently wrote to the resort management who advised me differently - that it was a corporate group - so which is it? I also asked for a partial refund of the cost of our night's stay as a gesture of goodwill, but this was completely glanced over in the reply I received - feel pretty much fobbed off by this place and the indifferent response i had to my complaint, and wouldn't consider staying again.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SJR33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 reviews from our community

Traveller rating
    3
    7
    2
    3
    0
See reviews for
6
4
Solo
0
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Whanga in Oz
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 December 2011

Our team popped over for our Xmas staff dinner - just what we wanted, great service great spot! Thanks

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Service
Helpful?
2 Thank MikeJazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whanga in Oz
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 21 September 2011

Had a stay here and loved it, the course was in great condition, the green equal to anything else in NZ and the weekend a real relaxer

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank MikeJazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 13 September 2011

We stayed at the 3 bedroom villa apartment in this resort and find this place good, especially for golf lovers. The villa is certainly huge for both of us, but we thoroughly enjoy the space for the 2 nites stay there. Though not expensively decorated, it is clean, functional and have all the facilites we needed, to chill out after our golf game. We managed to even visit the Coromandel region after our golf game and thoroughly enjoyed our travel journey as it was really pretty and scenic.

For food, we visited a Cedar Lodge (can't really remember the exact name now) restaurant just outside the resort and like the dinning experience there. The lake facing the restaurant is so serene and breathtaking, the food yummy and the waitress friendly and chatty.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank EstellaGardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lakes Resort Pauanui

Property: Lakes Resort Pauanui
Address: 100 Augusta Drive (off Hikuai Settlement Road) | Private Bag 1004, Pauanui 1004, New Zealand
Region: New Zealand > North Island > Waikato Region > Coromandel Peninsula > Pauanui
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #3 of 3 Speciality Lodging in Pauanui
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Lakes Resort Pauanui 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Lakes Resort Pauanui Coromandel Peninsula, New Zealand

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