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“Disappointing evening”
Review of Neros

Neros
Ranked #4 of 31 Restaurants in Whangamata
Certificate of Excellence
Price range: US$12 - US$20
Cuisines: New Zealand
More restaurant details
Restaurant details
Dining options: Dinner, Outdoor Seating
Description: Dine at New Zealand's most beautiful beach destination This exceptionally popular evening restaurant is where fresh food enjoys a fusion with the modern cuisine of New Zealand and the Mediterranean. Famous in Whangamata and beyond, Neros enjoys a smart but relaxed ambience with a distinct seaside feel. In addition to restaurant dining both footpath and beautiful courtyard garden are complete with fire tables to provide a perfect stage for a wonderful night out at New Zealand's most beautiful beach destination.
Reviewed 31 March 2013

Wewent to Nreos because my wife spotted a deliceous looking Rissoto on their menu on the web. Unfortunately it was no longer on the menu.
we chose g
some quick and easy to prepare gucamoli and salsa with corn chips as as starter because they were busy and our meals were predicted to take an hour to serve. Bad choice . The gucamoli tasted like it came out of a processed pack and the salsa was just a chutney of some sort.
Pizza and pasta to follow for mains. Pizza was OK - Moroccan lamb but very plain - no spices like you would expect with Moroccan. Pasta was watery with the sauce barely clinging to the penne tubes. Definately needed a spoon to scoop up the liquid. Penne did not taste fresh - just the dried version from supermarket, would be much nicer with fresh fetuccini like we expected.- and creamy thick suace. Had a very mediocre bottle of Shiraz to accompany the meal. Coffees were OK, but need some work on the capaccino. Whatever happened to thick velvet foam, I thought all kiwi barristas knew how to do that by now.

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Thank Foody19-55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, Owner at Neros, responded to this reviewResponded 8 April 2013

Interestingly, not only Chef, but also kitchen staff and wait staff remember this table very well.

At Neros we take on board all feedback as an essential part of our constant improvement programme. We accept that sometimes we can get it wrong and only ask for an opportunity to put it right – at the time. This particular customer insisted the meal was re fired against Chefs specific advice and did not like the result, and was not charged, as nothing seemed to suit.

As a result, rather than discuss the issue with management, a copy of the same review has been posted on 2 web sites.

We would respectfully point out to readers that there are two sides to every story.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (108)
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94 - 98 of 108 reviews

Reviewed 18 March 2013

Clearly I can only comment on the food, and in fact only specifically on the pizzas, but i have to say they were delicious.My wife and I chose different toppings and were both well pleased, the base was thin crust and crispy without being overcooked. For each pizza we paid NZ$17 for the base Margarita, + $2 to 4 for each additional topping.
The restaurant itself looked full and reasonably smart.

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Thank lynnandbarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2013

We keep going back when in town. We have a new upmarket beach-house and always refer our guests there - we have that much confidence that will always enjoy, and at a reasonable price. Aside from their pizzas, their Gibson Bridge Pinot Gris 2011 Reserve is a beautiful wine.

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Thank DavidMallowes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, Owner at Neros, responded to this reviewResponded 18 March 2013

How good of you to take the time to write such a kind review- Chef ( my wife) and the team were chuffed!

Please make yourself known next time you are in Neros.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2013

This by far our absolute favourite restaurant when we are in Whangamata. We've dined here more times than we can count over the years, as a couple, with friends, family or with our kids. We are never is disappointed with food!!!

The female staff are sometimes rude, unfriendly & unhelpful & act as though you're a nuisance just because you walked in the front door but if you can ignore that, once seated the waitresses are usually lovely and the food is definitely worth it!!!

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Thank Kiwi_Beach_Bum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2013

Had an amazing meal- all 5 of us thoughly enjoyed our meals. Service was fantasic! Ladies were also a great help with selecting off the appetizing menu! Def will come back!

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1  Thank Traveller0630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark C, Owner at Neros, responded to this reviewResponded 24 February 2013

Thank you so much for taking the time to write such a positive review- it means a lot to our hardworking team.
Hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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