We booked this hotel without having read the accounts on Trip Advisor first. When we did read them, we were concerned that we would be met by indifferent and rude Italian staff, which could not have been further from the truth and we felt compelled to share our experience. Granted, their English is poor (but better than our Italian - and we were in their country after all!) but through a mix of limited understanding and some hand gesturing we coped fine and the staff were very friendly and helpful. I would have no hesitation in recommending this hotel to anyone looking for a relatively quiet low-key skiing holiday (La Thuile itself doesn't have a buzzing nightlife but there are some decent restauraunts and the slopes were very quiet when we were there - 23rd-27th Feb). The local wine of the Aosta Valley is also worth trying, as is the spa in Pres-St Didier, at which the hotel can organise a discount for guests.
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