We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel in a small town”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Copthorne Hotel & Resort Solway Park, Wairarapa
Ranked #4 of 11 Hotels in Masterton
Reviewed 6 January 2014 via mobile

It was only a one night stay as we were only visiting a friend. The room was a standard 2 queen bedroom for NZ99 per night. Parking for the car was available and you can actually park infront of your room as the hotel is only a single story establishment. So this is handy if you want to easily off load things from your car to your room.

Hotel has a swimming pool, mini entertainment area with a couple if arcade game machines for the kids and a restaurant that apparently has a good reputation for it's food.

A no hassle, clean and comfortable hotel recommended to all of you are planning on a short stay in Masterton.

Stayed: December 2013, travelled as a couple
Thank kirinlager007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 8 January 2014

Hi Kirin, Thank you for your positive review. We pride ourselves on being the only 4 star plus Hotel & Resort in the Wairarapa and are pleased you had a nice stay. We hope you will come again and have the opportunity to experience all the facilities at the hotel. With regards Jerry Crump.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (320)
Traveller rating
Traveller type
Time of year
Language

190 - 196 of 320 reviews

Reviewed 5 January 2014

Fantastic stay being able to have the wedding, reception, drinks, accommodation and breakfast all at the one place. Nothing was too much trouble for the housekeepers and reception was great. Only bad thing was staff at Bar need to watch who is at bar first for service.
Also could hear others slamming their doors shut down the corridor during the night.

Room Tip: Room overlooking the pool
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Star B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 6 January 2014

Thank you for your positive comments. We are pleased you had a lovely stay and enjoyable wedding at the hotel. It is regrettable that you found service at the bar slow, I have passed your comment onto the Food and Beverage Manager. We hope you will come and stay again in the future. With regards Jerry Crump.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014 via mobile

We booked in for a one night stay, as a stop over for our family holiday. We booked through Wotif & once we'd settled in we thought "hang on, we have paid to have kitchen facilities" so that necessitated a move to the unit with the kitchen facilities. Very clean & tidy. We would certainly stay again. The children very much enjoyed the grounds & playgrounds to let off some energy.

Stayed: December 2013
Thank Woodsy1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 6 January 2014

Thank you for your positive comments. We are pleased you enjoyed your stay and the children had fun on the new playground and facilities in the hotel. We hope you will come and stay again in the future. With regards Jerry Crump.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2014

Value for money compared to other Motels we stayed in. Very helpful and friendly staff, clean rooms with comfortable bed. Would stay there again. The cafe and bar food was excellent. Good laundry facilities. Staff were helpful with left belongings in our room.

Room Tip: Superior king room.
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JDB40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 6 January 2014

Thank you for taking the time to write a review. We are pleased you enjoyed your stay and had the opportunity to experience the Bar and Café Solway. We pride ourselves on good customer service and are pleased to hear your comments regarding our staff. We hope you will come and stay again next time you visit New Zealand. With regards Jerry Crump.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2014

Spent Christmas in the hotel (while visiting family) and the hotel is in the "OK" category. It really needs to decide if it is a hotel (at hotel prices) or a motel (charging hotel prices).

Staff in bar and restaurant were friendly enough. The lady who checked us in was just clueless, and could not even answer simple questions about the hotel (bar closing time over holiday, laundry costs etc)

Bar closed at 10.15pm on Christmas Eve and other residents had to ask to be re-opened, the hotel did so for "one drink only" ! Back to the theme of "are you a hotel or motel"?

Rooms are large and of a very good standard motel.

Our second stay in this hotel in 3 years, and equal "OK" experience in both cases

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gman558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 6 January 2014

Thank you for taking the time to write a review. We are disappointed to hear you had just an 'ok' stay at the hotel. I have passed you comments on to the appropriate staff regarding the service you received at reception and The Bar. We are a Qualmark rated 4 star plus hotel and are proud of the large array of facilities located within the resort and are in the constant process of upgrading. We hope you will come and stay again in the future. With regards Jerry Crump.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

Much better value and level of services available at this large property than any of the other local Motels. $99.00 for a family unit, spacious, clean and had about 2 acres of play area for the kids. High end restaurant and excellent service from the staff. Nice fresh apples available for free. We had visited this Hotel before as part of a work function and it was a pleasure to be there. They do need to be careful to make sure the property doesn't slip down the ladder as it is so large that it must always be a challenge to keep everything up to date. Easy to recommend and we will make this our place of choice to stay at in that area from now on.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LianneJ57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 6 January 2014

Thank you for your positive review. We are proud of the facilities at the hotel and our great staff. We always do our best to provide a 4 star plus product and are in a constant state of upgrade with further plans for this year. We are pleased you had an enjoyable stay and look forward to seeing you again in the future. With regards Jerry Crump.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

I stayed here for two nights with my partner. Overall was a good place to stay, however with a few improvements it could be excellent. The staff are friendly and helpful, however the spa pool was cold and items we wanted in the room service menu were unavailable . Also the breakfast menu was unavailable so we had to eat from the buffet breakfast rather than being able to order things such as pancakes off the menu, which was disappointing. However these issues are minor and overall the facility's are good and it is a great place to stay for couples and family's alike.

Stayed: December 2013
Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JerryCrump, General Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this reviewResponded 6 January 2014

Hi Matt, Thank you for your pleasant comments. We are pleased you and your partner enjoyed your stay. I have passed your comment onto the maintenance manager regarding the spa pool temperature. We value your comments in regards to Breakfast unfortunately we cannot always offer a breakfast menu as it depends on the number of guests staying. We do endeavour to provide a variety of options on the breakfast buffet and the café is open from 10am for late breakfast/brunch. We hope you will come and stay again in the future. With regards Jerry Crump.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Masterton
19.7 mi away
The Martinborough Hotel
The Martinborough Hotel
#2 of 4 in Martinborough
232 reviews
11.8 mi away
The White Swan
The White Swan
#1 of 3 in Greytown
171 reviews
19.1 mi away
Aylstone Boutique Retreat
Aylstone Boutique Retreat
#3 of 4 in Martinborough
128 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
GateWay Motor Inn Boutique Hotel
1.1 mi away
Cornwall Park Motel
Cornwall Park Motel
#1 of 11 in Masterton
121 reviews
0.1 mi away
ASURE Masterton Motor Lodge
ASURE Masterton Motor Lodge
#5 of 11 in Masterton
79 reviews
Show Prices
Show Prices
Show Prices

Been to Copthorne Hotel & Resort Solway Park, Wairarapa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Copthorne Hotel & Resort Solway Park, Wairarapa

Address: 230 High Street, Masterton 5840, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wairarapa > Masterton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Masterton
Price Range: £65 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Copthorne Hotel & Resort Solway Park, Wairarapa 4.5*
Number of rooms: 102
Official Description (provided by the hotel):
Copthorne Hotel & Resort Solway Park now holds a 4 Star Plus Qualmark rating and EnviroGold. Located in the heart of an internationally acclaimed wine region, the resort is set in 10 hectares of landscaped grounds & native bush on the outskirts of Masterton, Wairarapa's largest town. Nearby attractions include vineyards, Tui Brewery, Vintage Aviator Collection & PMB National Wildlife Centre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, TripOnline SA, Expedia, Ebookers, Hotels.com, Evoline ltd, HotelsClick, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Copthorne Hotel & Resort Solway Park, Wairarapa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Copthorne Hotel And Resort Solway Park, Wairarapa
Copthorne Hotel Masterton
Masterton Solway Park

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing