We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Some real high points.” 3 of 5 bubbles
Review of Bala Bay Inn

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Bala
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Bala Bay Inn
Ranked #3 of 3 Hotels in Bala
Toronto, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Some real high points.”
3 of 5 bubbles Reviewed 30 August 2014 via mobile

I enjoyed my stay here, and most things met or exceeded my expectations. I know the area very well, but had never stayed here before. The common areas of the hotel are quite attractive; dining room, lobby, lounge, bar and patio. The hotel has a great sense of history and is well located, centrally in Muskoka. That said, it is old (part of its charm) and far from luxurious. My bedroom (and I assume all others) had a nice refresh - paint, linens etc. - but the bathroom was pretty rough. I can only imagine that the cost of redoing the bathrooms would be prohibitve for a seasonal place like this. Some might consider the high season rates to be out of line ($150+), but Muskoka is one of the most affluent tourist areas in the country so ths is about what I expected.
I enjoyed an excellent dinner on the patio - reasonably priced and delicious. The service in the restaurant was exceptional (five stars) as was the service at the desk. The staff are well trained - thoughtful, well versed in the menu and services, and genuinely engaging with their guests.

One easy (and I think relatively inexpensive) improvement would be better window coverings in the guest rooms. My room had very cheap plastic blinds that let in tons of street light at night, and had me awake at 6:30AM.

Overall the room was about what I had expected - just OK but the service, food and common areas had a lot of charm and rated a 4 or 5.

Stayed August 2014, travelled solo
Helpful?
1 Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

113 reviews from our community

Traveller rating
    30
    24
    18
    15
    26
See reviews for
19
41
4
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Oshawa, Ontario
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

This was my first time in the Muskoka area and it was a surprise night away with my boyfriend at the Bala Bay Inn and the Tim Hicks show at the Kee. Upon first arriving at the hotel, you can tell that it has tons of character! Oh and can I mention how comfy the little couches are in the lobby - I should've asked where they got them from because they were super cute! Anyways, check in was a breeze and we stayed in room 210 for one night. Our room was small, but very bright and cheery and we had no hot water issues like a few other reviews have mentioned. The pub had a great atmosphere and the band that played there on Saturday night while we had an early dinner was awesome!! The food was plentiful and delicious and the Canadian poutine with maple syrup is to die for! :) If we're ever up in beautiful Bala again then we'll be sure to stay at the Bala Bay Inn because we had a great stay! Thanks! :)

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheoLasVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville
1 review
5 of 5 bubbles Reviewed 6 July 2014

Just spent the weekend, yet again, another fabulous stay!! The food here is FABULOUS, the staff are bending over backwards to make sure your happy. Would not stay anywhere else but this hotel!!! Thanks Kim;)

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KarenNeil208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bala-Bay-Inn, Manager at Bala Bay Inn, responded to this review, 10 July 2014
Thank you for your positive feedback Karen! We are very happy that you enjoyed your stay, and that you felt very accommodated by the staff here at the Bala Bay Inn. We are also so glad to hear that you enjoyed your meal in our restaurant! As stated in our Mission Statement, as a staff we strive to make our customers feel like our most important priority, and we hope that all of our customers are repeat customers, such as yourself!

We hope to see you again soon, Karen!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 June 2014 via mobile

Got married at Bala Bay Inn last weekend and I just want to say a BIG THANK YOU to everyone there! Special thanks to Tania and Shayla for helping me every step of the way.

We had our reception in both the lounge area and dining area and things operated so smoothly! As the bride, I didn't worry about a thing and had full confidence in the staff. They did not disappoint!

All of my guests raved about the food. The Prime Rib and Crackling Skin Chicken were AMAZING. Our late night poutine bar was such a hit. The bartender and staff did such an amazing job and were so warm and accommodating. The dining room was decorated perfectly... Everyone commented on how perfect the venue was.

All of guests booked rooms at the Inn and we didn't hear one complaint about the rooms. Everyone is still raving about how perfect this venue was for our wedding. We have about 70 guests who would love to come back!

Can't thank you enough, Bala Bay Inn! You made our day and this whole planning process absolutely perfect and I am so grateful!

Stayed June 2014, travelled with family
Helpful?
1 Thank Amy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 6 June 2014

The Bay Bala Inn , used to be a great place to stay. They had their own excellent pizza place on location. They had a Juke box and a pool table. There use to be picture of the stars who played at the Kee To Bala concert hall on their bar room wall. You could bring guess up to your room in the day time.
ALL of that is gone , now. There is no pool table and your are at the mercy of the bar tender to what music you can listen too. I do like soft music but not all day and night. Don't let the rock posters on the wall fool you. They don't play any of those artist's music , so why are they on the wall?
I was staying with my wife and my brother and his daughters were staying some where else.
When my Nieces came to visit us during the day time we were told that my own teenage Nieces couldn't come up to our room for a short visit. We had to meet them in the lobby. Are you kidding me? There also many other petty rules that take all of the fun at staying in such a great location.
My wife and I will never stay there again. You pay way too much for a room in BALA that kills all of it's joy!

  • Stayed July 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank Regan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 6 February 2014

We attended a friend's birthday party at the Bala Bay Inn and thoroughly enjoyed it. It is an historic building, so has a lot of character. The rooms are very comfortable and the staff is very helpful and friendly. The food was excellent, the patio and bar areas were a lot of fun. Would definitely return!

  • Stayed August 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Navigate440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orillia, Canada
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 15 December 2013 via mobile

This 100 year old plus, hotel is past it's glory days however it does retain much of its historic charm. Much of the old dining areas inside remain the same as does the lobby. The bar areas are slightly renovated but still have that old ambiance. In the summer a large outdoors deck provides plenty of umbrella dinning. Friendly service makes this a must do to understand Bala and its history.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mark m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Bala
12.6 mi away
Residence Inn Gravenhurst Muskoka Wharf
6.9 mi away
Sherwood Inn
Sherwood Inn
#2 of 3 in Port Carling
4.5 of 5 bubbles 307 reviews
11.1 mi away
JW Marriott The Rosseau Muskoka Resort & Spa
Show Prices
Show Prices
Show Prices
14.2 mi away
Howard Johnson Inn - Gravenhurst
15.0 mi away
Hart of Muskoka
Hart of Muskoka
#5 of 8 in Gravenhurst
4.5 of 5 bubbles 38 reviews
9.9 mi away
Severn Lodge
Severn Lodge
#1 of 4 in Port Severn
4.5 of 5 bubbles 214 reviews
Show Prices
Show Prices
Show Prices

Been to Bala Bay Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bala Bay Inn

Property: Bala Bay Inn
Address: Muskoka Road HW169, Bala, Ontario P0C 1A0, Canada
Region: Canada > Ontario > Muskoka District > Bala
Amenities:
Restaurant
Hotel Style:
Ranked #3 of 3 Hotels in Bala
Number of rooms: 34
Official Description (provided by the hotel):
We are proud that the Bala Bay Inn is 101 years old and was the first brick hotel in Muskoka, Ontario. During your stay, you can see and feel the colossal history that once took place in the hotel. After several renovations, the current owners of 7 years created a wonderful boutique hotel with 35 rooms located in the heart of Muskoka. With a #1 rated patio by "The Muskokan," you will be sure to be provided with excellent service, cold beer and great food. Bala Bay Inn has also become the perfect destination for affordable, memorable weddings, where you feel like you own the hotel for the weekend. With an exceptional wedding planner, and a great banquet team ready, you are sure to have the wedding of your dreams. We are also a great location for partygoers and concert lovers. Being across the street from the Kee to Bala, we can offer a safe and friendly place to stay after attending your favourite concert. Like us on Facebook for frequent updates and giveaways! We appreciate all the feedback that we have received, and are pleased to tell you that we have made several changes to the hotel and improved all of our departments. We look forward to exceeding your expectations and providing an unforgettable Muskoka experience. FUN. FRESH. FABULOUS. Come join us. ... more   less 
Also Known As:
Bala Bay Hotel Bala
Bala Bay Motel
Bala Bay Inn Muskoka District, Canada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing