Met friends for lunch, and despite its setting, could not have been more disappointed!
Despite booking a table in the restaurant for a lunchtime menu, we were presented with a full 3 course menu. We explained we only wanted the light lunch menu, so was ushered into the dark and dingy bar area (despite the restaurant being empty!). so on a beautiful sunny day, we had to sit in the dark bar. My steak and blue cheese sandwich at £14 was mediocre at best (tough steak, hardly any cheese). The service was appalling! IF you could find anyone to take your order? When you did find someone, each member of staff had a dedicated area, so if you found the wrong person, they couldn't serve you?!
We had to search the hotel to find someone to pay our bill. Quite frankly we contemplated walking out without paying, planning to contact the hotel after we'd left to arrange payment, just to highlight the lack of service at the hotel/restaurant!
The chlorine odour from the swimming pool, wafted through the bar. The staff non-existent. And as for the views, well, they would have been lovely, IF we were allowed to enjoy them! thank goodness for good friends, and god conversation. The only thing that saved the day! Would NOT return nor recommend.
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