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“We want our money back!”

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Anemos Beach Lounge Hotel
Ranked #9 of 13 Hotels in Perivolos
La Spezia, Italy
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“We want our money back!”
Reviewed 18 September 2013

We booked a Superior Side Sea View (830 € 4 nights!) in July for our honeymoon. (If you book a 4 stars you do not expect "bad surprises"...)
As soon we arrived they offered us a welcome drink at the bar and everything seemed to be great (a part from very angry customers at the reception complaining for the lack of hot water). The restaurant/bar and the beach are amazing! Even if we expected real "beach accomodation" (directly on the beach) as written in the Web site.

When the recepetionist showed us our rooms we remained speechless.
In front of the door, on the ground, there was a folded towel (like a doormat) and the receptionist promptly explained us that it was to avoid “little bugs” to enter the room.
The room was actually a “garden room” with NO SEA VIEW (we had "pool and fence view").
When we got into the room we couldn't believe our eyes (see pictures provided).
There were 4 dead bugs on the floor, the room was a 2 stars room (the wardrobe with a curtain? very outdated and ruined furniture) and the bathroom was not adequate (bath without curtains, rusty mirror, no space to put things…). We went immediately to the reception to ask for a better room, but the receptionist didn’t take us seriously (“hey, don't you like little bugs? Of course, this is a garden room!”) and told us that he would leave a note for the manager, without fixing the problem that day. When we came again in the room after dinner we also found a big spider…

The day after the manager came and offered us a standard room (of course at the same price and without apology - and, I would add, because our travel agent called them).
The other room was very small but, at least, the furniture was a little bit better. But the BIG PROBLEM was the bathroom! A part from being terribly small, the shower curtain was dirty and "brown", the toilet paper holder was rusty (disgusting! How much does a new paper holder cost?) and the mirror as well…
Furthermore, on Saturday night there was a big concert organized by the hotel and the municipality directly under the hotel…so we could not sleep until 4 am and the day after we had to wake up early. I understand the situation, but maybe we would have appreciated to know it when we booked the room.

Furthermore, the restaurant is very expensive and the menu a little bit "limited".


To sum up: a nightmare! The pictures on their Web site are deceiving and this is not a hotel I would go back to. It is really expensive! I would pay 20 euros per night maximum.
As another user said: I would even say that my image of the whole Santorini island has been spoiled because of this hotel! And our honeymoon was ruined!

Room Tip: Do not book garden rooms!
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank sarapare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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238 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Boras, Sweden
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 September 2013

Before we go on vacation next time, we have to use Tripadvisor. Our travel company said this was a four star-hotel but it sure didn't feel like it. There was chalk all over the bathroom and the pool was so cold that my heart skipped a beat everytime I got in there. The bed in our room was also really hard.

The service and the hotel staff was really good, though. Very nice to talk to and very helpful! The breakfast was okay and the waitress was fun to talk to. She had been in Sweden for a while so she could say a few word in swedish.

The hotel was a few steps from the beach but it was a bit longer to shops and mini markets.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xmalin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 August 2013

This hotel is an excellent choice in Santorini, not only for its price, but also for the beach and service quality (5 stars from the first moment I've arrived). I've made a reservation for garden view and they put me on a seaview room. This is a chill out place and the beach is very confortable with its chairs and towels from the hotel. The staff is very friendly, the food was good and the room was clean. Ok the rooms are small and simple, but well decorated and confortable. one of the best choices for its value.

Room Tip: seaview rooms are beautiful
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank palri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellevue, Washington
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 August 2013

Better later than never...We stayed at the Anemos Beach Lounge Hotel in August 2012 for a week and it was absolutely fabulous. We rented one of the private bungalows across the alley and it was as good as it gets.

We ate most of our meals at the hotel or lounge and the quality was beyond initial expectation. Staff were very friendly and accommodating; and helped us arrange several activities including rental car.

GREAT LOCATION with a good beach near activities and options. We prefer the Perissa side of the island as its usually a little calmer. Easy access to all destinations. We will be returning next year and are very much looking forward to the trip.

Room Tip: If you can, upgrade to the private bungalows across the alley. Private pool makes all the difference...
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BellevueTraveler222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 August 2013

Stayed for a week in the middle of August with my wife. We had a room with a side sea view (number 24). The room was excellent, the balcony view fantastic and despite previous reviews i can say that in all honesty the standard of cleaning could not be bettered.

Registration at reception inspite of the island powercut was easy and all members of staff throughout our stay were friendly and helpful.

Breakfast was good, relaxed and with a fantastic view of the sea. We had one evening meal which was superb.

The private beach was a wonderful extra and again all the staff on the beach were helpful and friendly. The beach is clean and the waiter/waitress service was wonderful as was the idylic location. There is also a pool which because most people go to the beach is very quiet and relaxed. The size of hotel, only 28 rooms, really suited us and the quality of restaurants nearby meant we had no need to dine at the nearby busier village of Perissa.

A wonderful hotel, in a great location with fantastic staff. Would definitely like to return.

Room Tip: Try and get a room on an higher level. From experience Room 24 is very good and a side view of the s...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KevM16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 August 2013

Having recently returned from a two week stay in this hotel with my husband and another couple I can only say how disappointed we all were with the quality of the accommodation. On arriving at the hotel we were taken for a welcome drink while our luggage was taken to our rooms. On entering the room the only way to describe the room was a box. We could only just walk around the room and could not even get to the balcony once the cases were in but worst still the bathroom was tiny (you could have showered and gone to the toilet at the same time as they were literally side by side) and very smelly with all very old fixtures and fittings. Our friends room was more or less the same. We were promised we would be moved to different rooms in the morning as there were none available that night. Bearing in mind we booked this holiday 8-9 months in advance I thought this was disgusting and also we had paid extra for superior deluxe rooms. We were moved to different rooms the following morning, however although these were slightly better no way were they superior deluxe rooms and were more a 2-3 star standard room with basic fittings and absolutely nothing deluxe about them.

Even though the staff did their best to accommodate the four of us we were still extremely disappointed as the rooms photographed in the Thomas Cook brochure were very cleverly photographed and not a true reflection. I have never felt the need to write a review before now but do not want anybody else to be fooled like we were.

Saying that we enjoyed Santorini and would go back to the island but would steer clear of this hotel.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Moscow, Russia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 August 2013

Stay in this hotel for the second time. This is not a five star hotel, but a very decent considering the location, it is not necessary to compare it with expensive hotels in Fira. Just a nice place to spend no more than five days relaxing on the beach.

Briefly about + and -:
+good location
+private beach with free huge sun beds
+next to a lot of places where you can walk along the sea. Nearby there are many bars and cafes
+good staff, we had no complaints during our visit
+very good own restaurant
- rather small rooms and bathrooms
- furniture is not new
- wardrobe does not have shelves, only hangers

Stayed June 2013, travelled with friends
Helpful?
1 Thank Maria-di-moscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Anemos Beach Lounge Hotel

Property: Anemos Beach Lounge Hotel
Address: Perivolos Beach, Perivolos 847 00, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Perivolos
Amenities:
Free Parking Swimming Pool
Hotel Style:
#4 Luxury Hotel in Perivolos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Anemos Beach Lounge Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
Anemos Beach Lounge Hotel in Perivolos Santorini is the epitome of island life. ... more   less 
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Also Known As:
La Meduse Perivolos
La Meduse Hotel Perivolos
Anemos Beach Lounge Hotel Santorini/Perivolos

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