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“Not sure what to expect after a poor experience here last time!”

The Abbey Restaurant
Ranked #1 of 6 Restaurants in Ballasalla
Certificate of Excellence
Cuisines: European
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 5 July 2014

A couple of years have passed since our last visit and a shockingly poor ,over cooked , ridiculously costly lobster. Indeed we were so unimpressed that we would never have visited again had we not been given a gift voucher as a present. So with some trepidation we returned. The food this time was very good indeed , starters and mains were excellent and we thoroughly enjoyed the food. Having said that we do feel that the menu prices are too high , but then the restaurant can get away with it ( lack of competition on a small island) .House red at just short of £18 per bottle was more than acceptable .
Staff were mixed really , one was very pleasant and chatty , another was really too bossy in her tone , when we asked where our chosen wine came from ( wine list neglected to say this!) she " it's from Chile of course" , when the wine came, we were amused to note that the label said it was a Spanish wine! Waitresses should be better informed than this , especially in a restaurant where some wines cost several hundred pounds. This waitress would do well to adopt a softer ,friendlier less assertive approach with customers.
Overall a good report for The Abbey although the final bill is always likely to ensure that such visits are rare treats.

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3  Thank CAMERON S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 - 107 of 178 reviews

Reviewed 25 June 2014

My wife and I have a Sunday lunch which was very underwhelming for the price. The foreign waiting staff were rude, surly and unhelpful. Avoid!

2  Thank NeilWilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

The service was incredibly slow, there was no energy or enthusiasm. Bread arrived after about 35 mins, starters came immediately after. Had to ask repeatedly for more wine. Staff couldn't give a toss. They couldn't pronounce wines correctly either, one was morose and completely unintelligible. Altogether we were waiting nearly 2 hours before the bill eventually arrived, we couldn't wait to leave.

When the main finally arrived, it was like going back to school and being served slop in the canteen. Beef was tasteless and overcooked, "red wine jus" was flavourless as well, pretty meagre amount, vegetables were stingy too and watery, overcooked and tasteless, the potatoes had clearly been reheated, they were bruised and dry and just awful. The Yorkshire Pudding was like sawdust, it just crumbled into tiny pieces when you cut it. An absolute disaster.

I will say that the starter and the desert were fine, but for the prices they were charging it just wasn't good enough.

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6  Thank alibee81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

This is a good place to eat for a special occasion. The menu was good and different to most restaurants which made a nice change. Thought the starter prices were too high. Prices for main courses were what you would expect in a good restaurant. Staff were friendly and helpful and service was good. I was disappointed when the chips arrived as the menu described them as hand cut and you would normally expect chunky chips but they were more like fries from Macdonalds. Surroundings are elegant and comfortable which gives the restaurant instant appeal.

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1  Thank Manderj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

We had a table for 4 on a Wednesday evening I had goats cheese and our friends all choose the Caesar salad, we couldn't fault either. Nice selection of warm bread on table too. Main courses we suffered a mishap when the lamb dish I ordered arrived and was a big fillet steak we all had no idea how my order was misheard but fortunately one of the chaps had also ordered lamb which he got, and he magnanimously swapped with me. All the meals were lovely I would've easily traded mine for the seabass too but was delighted with Cannon of lamb with a gorgeous nut crust.You need to order veg separately though; we had green beans, a creamed spinach and potatoes all perfectly cooked and presented. No room for puds but coffee came with chocolate truffle so meal rounded off well. Only the music was a slip up on the Abbeys part, Johnny Mathis sang its wonderful, wonderful on what seemed an endless loop from 8pm to 10.15pm when we thought to ask them to change it and they promptly obliged. Perhaps its subliminal but this place delivers and maybe you'll be as lucky as me and someone else will treat you when it comes to paying the bill.

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2  Thank Walk4miles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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