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“As good as it gets”

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Asperion Hillside Hotel
Ranked #1 of 2 Hotels in Worplesdon
Certificate of Excellence
Reviewed 15 March 2014

To celebrate my Wife's birthday with 20 or so Friends we needed a venue with a good restaurant/bar area plus rooms overnight as most of the Guests had some way to come. The Asperion ticked all the boxes. What a find! Just some comments from our Guests sum it up well:
'Lovely environment' - 'The Asperion is a super place and they made us very welcome' - 'the venue was very personal and comfortable and what a great meal' - 'lovely breakfast, what a great place.
Welcoming, helpful but unobtrusive staff. Great bedrooms and excellent food. Like having a party at home without the hassle of organising and clearing up. It doesn't get any better than this.

Stayed: March 2014, travelled with friends
Thank Colin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded 17 March 2014

Dear Guest,

I would like to take this opportunity to thank you for taking the time to provide us with your detailed comments. Your honest feedback is greatly appreciated, and will be passed along to all the staff.

We are delighted that we were able to help your wife's birthday was a success with guests and family members alike, and are pleased that you chose the Asperion Hillside for this special occasion!!

It gives us great pleasure to hear that you found the staff welcoming, unobtrusive very willing to help; the venue intimate and comfortable, and nothing but positive feedback from your guests’ regarding both the location and the food.

We are also delighted that you found the breakfast lovely! As you are aware, we purchase most of our ingredients from local suppliers and we choose organic options whenever possible. It’s a pleasure for us to hear that you appreciated this.

We do hope to be able to welcome you and your wife back to the Asperion Hillside in the not too distant future!

Kind Regards,

Jaci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (386)
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236 - 242 of 386 reviews

Reviewed 11 March 2014

This was our first stop after landing at Heathrow, we arrived to a warm welcome, our room was spotless and had a nice view of the gardens (#7). The very nice lady at the desk (I can't remember her name for the life of me) recommend the White Lyon and Dragon for lunch, a short 7 minute walk up the road, which was very good. They have a "honor bar" well appointed and very convenient. Breakfast was in a great room overlooking the garden and was superb. Nothing but great things to say, perhaps one caveat in the rooms there are signs cautioning the hot water is very hot, be mindful that it it very very hot, the hottest I have ever felt in an Inn. The sign do alert you to the phenomenon but something to be aware of. If your in the area a great place to lay your head. Oh the parking is convenient, right out front, and the free wi fi is fast.

  • Stayed: March 2014, travelled as a couple
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Thank ESU1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded 12 March 2014

Dear Guests

Thank you for choosing the Hillside for your recent visit to Guildford and Worplesdon, and for taking the time to review us on TripAdvisor. Your excellent feedback is greatly appreciated and I will certainly pass your comments on to the staff.

We are glad that you found your room spotlessly clean and with a lovely view over the garden. We are delighted that you were pleased with the lunch recommendation; this is one of our staff and guests regular eateries on the weekend.

Thank you for your terrific comments about our breakfast - it's indeed one of our highlights! We are delighted to see that found the parking convenient and the free WiFi fast.

We look forward to hopefully welcoming you back to the Asperion Hillside on the occasion of your next trip to the area.

Kind Regards

Jaci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2014

We were visiting family in the area and having had to cancel our initial hotel reservation in Chertsey (which we discovered was flooded), we choose this Hotel as an alternative as it stated "Organic" and "FairTrade" in its description and that appealed to us as we eat a lot of organic fare. It also had a good AA rating. We were not disappointed. Pretty en-suite bedroom, very clean and with a beautiful view over the garden at the rear. We requested a quiet room with an open view, and that was what we got. The breakfasts were very good and the staff were friendly and courteous. We would definitely stay at the Asperion Hillside again. Craig and Heather, North Yorkshire

Room Tip: If you prefer a quiet room, (i.e. if you are a light sleeper), be specific in your request, as the f...
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  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Heather W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded 20 February 2014

Dear Guest,

Thank you for taking the time to leave your comments on this website.

It pleases us greatly that one of the draw factors to your booking with us was our ethical and organic approach to the industry. I am delighted that you enjoyed your stay and I truly appreciate your comments about our breakfast. We use fresh, locally sourced and organic produce whenever possible, and we cook our dishes to order with passion and dedication.

Your lovely comments about the staff are truly welcome. We always strive to make our guests feel at home, in a friendly and informal environment. Thank you again for your excellent feedback.

We sincerely hope to be able to welcome you back to the Asperion Hillside on the occasion of your next trip to the area.

Kind Regards,

Jaci

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Reviewed 15 February 2014

Excellent stay in well very appointed room with four poster bed. A well stocked honesty bar is a nice touch and the breakfast was enjoyable. The garden with large pond is an excellent feature.Staff were pleasant and helpful providing directions to local places.

  • Stayed: February 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Roger-dickson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded 17 February 2014

Dear Guest,

Thank you for taking the time to post your review on this site.

We are thrilled that you had an excellent stay in our four poster room, and found that staff pleasant and helpful.

Our lounge and honesty bar are there to offer some creature comforts in a cosy and relaxing environment, and we are pleased that you found the bar well stocked with a variety of drinks on offer.

We do hope to be able to welcome you back to the Asperion Hillside in the not too distant future.

Kind Regards,

Jaci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2014

We were attending a wedding inh the area and staye here for two nights with my elderly mother( 94). The service provided by the staff at the hotel was superb, they were always able to offer help no matter what our request. The breakfasts in the hotel were a delight and the food is clearly sourced and prepared with care. The rooms were both spotless, our view of the beautiful rear garden was delightful. This is a place worth staying in and offers far better service and value than characterless chain hotels. Give this place a try, you won't be disappointed.

Room Tip: Choose a room at the rear of the hotel overlooking the garden.
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  • Stayed: February 2014, travelled with family
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Thank ld52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded 3 February 2014

Dear Guest,

Thank you for choosing the Asperion Hillside for your recent trip to the area Guildford, and for taking the time to post your review on TripAdvisor.

Your excellent feedback is greatly appreciated and I will certainly pass your comments on to the staff.

It's lovely to see that you found the Hillside to be a friendly, clean and homely place to stay. We are delighted that you appreciated all our efforts in delivering the high standard of service that you expected.

Thank you for your comments about our delicious breakfast. Our cooked options are freshly prepared, using the best produce, locally sourced and organic whenever possible.

We sincerely hope to be able to welcome you back to the Hillside on a future occasion.

Kindest regards

Jaci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

Very comfortable room, excellent food and friendly staff. Would definitely stay here again if in the area. Bit difficult to get out of the car park on to the very busy road outside so used the parking across the road.

Room Tip: Atay at the back, though I was at the front and it was well insulated for sound.
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  • Stayed: January 2014, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Malcolm D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded 1 February 2014

Dear Guest,

Many thanks for taking the time to post your review on TripAdvisor.

We are delighted that you enjoyed your stay at the Asperion Hillside, found the rooms comfortable and the staff friendly.

I am truly pleased by your comments our excellent food. We use fresh, locally sourced and organic produce whenever possible, and we cook our dishes to order with passion and attention to detail. We have been awarded 3 star, the highest accreditation possible by the sustainable restaurant association, and it's lovely to see that you appreciated our efforts!

Due to our high occupancy rates it is not always possible to place all of our guests in non-road facing rooms, but we are pleased that you found your room well insulated for sound.

We do hope to welcome you back to the Asperion Hillside in the not too distant future, be it for an overnight stay or alternatively to enjoy a freshly prepared dinner in our restaurant!

Kind Regards,

Jaci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014 via mobile

Clearly take themselves very seriously: positives - very clean, smart, comfy etc. Negatives - few smiles, list of rules on arrival, when asked if they could call for a local taxi "they dont do that".. Good value, and would go back, just a little friendliness would make it great.

Stayed: January 2014, travelled with friends
Thank EdFindlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded 1 February 2014

Dear Guest

Thank you for taking the time to share your comments and post your review on this web site.

We are delighted that you found the Asperion Hillside to be clean, comfortable and smart. We take on board your comments regarding the “list of rules”, however the majority of hotels have similar conditions, and as we are proud of our transparency we would prefer for our guests to be aware of breakfast times, how the honesty bar works as well as reception hours from the offset.

2014 is our 9 year anniversary and in we have amassed numerous awards during this time. In addition to that, we have consistently ranked n.2 or n.3 on Tripadvisor since opening and been awarded the TripAdvisor Certificate of Excellence for all these years, which is a testament to our hard work and approved by the 90% of the guests who stayed with us.

We strive to provide all our guests with the highest quality of service, food and accommodation. We are truly surprised that a staff member would not call a taxi as this is part and parcel of duties covered by every hotel reception, perhaps on this occasion there was a miscommunication. .

We are disappointed that you don't agree with the vast majority of guests; however, we would be delighted to welcome you back soon, for you to experience the Asperion Hillside.


Kind regards
Jaci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Asperion Hillside Hotel

Address: Perry Hill, Worplesdon, Guildford GU3 3RF, England (Formerly Hillside Hotel)
Region: United Kingdom > England > Surrey > Guildford > Worplesdon
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Worplesdon
Price Range: £57 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Asperion Hillside Hotel 4*
Number of rooms: 10
Official Description (provided by the hotel):
Asperion Hillside is a 4* deluxe boutique hotel situated in the village of Worplesdon, just 10 minutes from the centre of Guildford and 15 minutes to Woking. The Hotel offers guests a luxury home away from home with personal service making you feel like a regular from your first visit. Having recently been fully refurbished guests can relax in our intimate bar and lounge area enjoying premium drinks from our Honesty Bar or freshly prepared meals from our Restaurant; whilst enjoying complimentary internet access throughout and car parking. In addition guest can enjoy our extensive gardens with koi pond and summer seating area, making Asperion Hillside the perfect venue for exclusive functions for up to 60 guests. The Asperion Hillside is perfectly located offering convenient access to both Guildford, Woking, Heathrow and Gatwick Airports. ... more   less 
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Also Known As:
Hillside Hotel Guildford
Asperion Hillside Hotel Worplesdon, Guildford

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