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“Very good accommodation for the price” 4 of 5 bubbles
Review of Hotel Novotel Nottingham Derby

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Hotel Novotel Nottingham Derby
Ranked #2 of 2 Hotels in Long Eaton
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Very good accommodation for the price”
4 of 5 bubbles Reviewed 9 January 2013 via mobile

I chose this hotel for its proximity to my work location and the price; booked through a 3rd party site for £24.50 per night. This Novotel is a little dated, not so much the downstairs but definitely in the corridors leading to the bedrooms. The rooms are spacious and clean, although like previous comments the bathrooms are in need of an overhaul. One small niggle would be that there is only one single plug socket in the room and the hair drier fixed into the drawer only just stretches far enough to reach the mirror.
Check in/out was always quick and efficient and a nice gesture was the staff saying good morning on my way out and addressing me by name. I've booked another couple of nights here at the same great price.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tachick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 16 January 2013
Dear tachick,

Thank you for staying at the Novotel Nottingham East Midlands hotel. I'm pleased you liked the service and I appreciate your comments about the age of the hotel. We are gradually working on refurbishments. We will gladly supply an extention lead if you need one next time you are staying with us and we look forward to your next visit.

Kind Regards,
K Ikulayo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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900 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
derby
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 8 January 2013

stayed for new year and we loved it fab rooms and the breakfast was the best so much to choose from all lovely and hot the staff where so lovely and helpful would recomend to any one. the rooms very comfortable and clean the bathrooms excellent,, it was new years eve but the staff coped and where very patient with very drunk guests

  • Stayed December 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank popielove16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 16 January 2013
Dear popielove16,

Thanks for the comments. It is nice to see that you enjoyed the New Years celebrations with us. Hope you have a nice year and we'll hope to see you again on next New Years Eve.

Kind Regards,
K Ikulayo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llanymynech, United Kingdom
Level Contributor
117 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 bubbles Reviewed 8 January 2013

This site doesn't allow for a 'good' ratings, just 'average' and 'very good'. I have reviewed this hotel before but have added this review to supplement the last one. Yes it is still dated, it still does a £14 buffet breakfast and yes the staff are helpful. But here's what I want to add. You can get helpful & efficient staff anywhere. But at this hotel, every individual I have met brings with their efficiency & helpfulness a genuine enthusiasm. There is a very nice culture among the staff at this hotel. On my last visit the food was average, on this occasion it was very good indeed. This hotel punches above its weight in the food department.

Bed very comfortable, enjoyed a really good rest.

Final gripe. Internet access, yes there are options as pointed out by the manager in his reply to my last review, but these consist of free wifi in the bar (I am not prepared to conduct business in a public bar), wired in-room purchased through the TV (this was unavailable on the night I stayed and I have used the system before, so I know it wasn't down to my ignorance in not finding it in the menus) and in room wifi for about 10 euros per 24 hours. I purchased the latter only to find out later that as it is a french service from orange, TV on-demand, BBC iplayer & netflix etc won't work. The speed was very good though. Why not just add £8 on to the room rate and let us have it for free.

Will return in March.

  • Stayed January 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank eebeegeebees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 16 January 2013
Dear eebeegeebees,

Thank you for returning to stay with us again and thank you for the additions to your previous review. I am delighted that you were impressed with the staff, this is very important to us. Please let me know when you have booked to stay in March, I will see about finding an internet solution you are happy with.

Thanks again for the review and I look forward to your next visit.

Kind Regards,
K Ikulayo
General Manager
h0507-gm@accor.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire lass
Level Contributor
97 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 2 January 2013

We had booked this hotel at short notice and just to spend the night before flying from East Midlands Airport early the following morning. We had looked around to find an hotel which would include transport to the airport but the few there were cost too much, and the others suggested a taxi which could cost £20 each way. I found we could leave our car at the airport for 5 days, cheaper than this and at least, when we landed we could go straight home. The cost for the night at the hotel, was extremely reasonable at £28 but had we had breakfast, would have been nearly double this. Nonetheless, the rooms were pleasant and clean, registration was very slick and we had rooms as requested. My only real gripe (apart from the cost of breakfast) was the condition of the bathroom wash basins. The one in our bathroom looked as if it had been attacked with a scalpel, with deep cuts in the surface which had raised the surface and which looked dirty, though probably wasn't. I certainly did not wish to wash in it. The internet was available but was £5 an hour which was pricey but it was cheaper to use my phone.
Apart from this, a comfortable bed, clean and efficient service, all we needed for one night.

Room Tip: There is a lift to the upper floors so I think all rooms are much the same
See more room tips
  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mowley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 4 January 2013
Dear mowley,

Thank you for taking the time to write a review about your recent visit. I’m very pleased that you enjoyed your stay. We are updating the sinks in the bathroom and this should be completed in the next few months. Hope you had a good holiday and we hope to welcome you back again.

Kind regards,
K Ikulayo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grimsby, United Kingdom
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 2 January 2013

Clean,very friendly staff,and handy for the town but a little to far from East Mids airport. Excellent value for money if you can get a deal. I used the room service for breakfast and although a bit pricey it was hot and on time

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank drenetar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 4 January 2013
Dear drenetar,

Thanks for your review. I’m glad you had a good stay and breakfast with us at Novotel Nottingham East Midlands Hotel and we hope to see you again on your next trip to the area.

Kind regards,
K Ikulayo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bolton
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 1 January 2013

We booked this hotel as we were at a family party around the corner. We were 2 adults, 1 child and 1 baby. Check in was easy and reception staff were great. Room was clean. It does seem like its stuck in the 80's and 90's. Two good size single beds came out of the sofa bed. Pleanty of towels were left for us. Breakfast was ok, pleanty of cereal, fruit and drinks. The cooked bit wasnt the best. There was three staff in there, 2 were realy good but the blonde english one seemed to be on a power trip being very bossy and she said to the man she doesnt do clearing tables. Check out was easy and they give you a code for the gate to get out. Staff here were very friendly. Its a good stopover hotel. It just needs an update.

Stayed December 2012, travelled with family
Helpful?
Thank emmacummings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 4 January 2013
Dear emmacummings,

We very much appreciate all your thoughts. We are pleased that you enjoyed your stay. The team have spoken about your comments on the breakfast team dynamics and they'll be careful not to portray the wrong impression in the future. We look forward to welcoming you back again.
Kind regards,
K Ikulayo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Novotel Nottingham Derby

Property: Hotel Novotel Nottingham Derby
Address: Bostock Lane | M1 Junction 25, Long Eaton NG10 4EP, England (Formerly Hotel Novotel Nottingham East Midlands)
Region: United Kingdom > England > Derbyshire > Long Eaton
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Long Eaton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Novotel Nottingham Derby 3*
Number of rooms: 110
Official Description (provided by the hotel):
The Novotel Nottingham East Midlands is currently a AA 3 star rated hotel 8 miles from Nottingham, Derby and East Midlands Airport. Ideal for a weekend or short break exploring the Peak District, Derbyshire Dales, Alton Towers, Sherwood Forest, Donington Park and the Royal Crown Derby porcelain factory. For conference guests, we offer 11 meeting rooms for up to 220 people. Enjoy room service or a meal in our Elements restaurant. The hotel also features free onsite parking for hotel residents. Please note the outdoor swimming pool is currently closed. The hotel will be having a multi million pound refurbishment of all bedrooms/bathrooms & corridors to commence from May 2015. Once complete the final product will be of a modern 4 star standard hotel and include free high speed wifi and individually controlled air conditioning plus eco power showers in all bedrooms. ... more   less 
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Also Known As:
Novotel Nottingham
Nottingham Novotel
Hotel Novotel Nottingham Derby Long Eaton

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