We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Disgusted!!DO NOT STAY HERE!!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Novotel Nottingham Derby
Ranked #2 of 2 Hotels in Long Eaton
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Disgusted!!DO NOT STAY HERE!!!”
1 of 5 bubbles Reviewed 28 June 2014

I stayed at Novotel Nottingham on 19/6/14 and drove away 2000 pound worse off.my van was broken into in the middle of the night and due to lack of security everything was taken.i am self employed and due to this happening I cannot work.apparently the barriers were "broken"so a car was able to drive in break into several vans and eventually emptied my van of all my power tools.this hotel DOES have cameras but the security guy"doesn't know how to use them properly".all very convenient for some thieving scumbags who decided to take my livelihood.the next morning I asked about the barriers to be told they were now "fixed"so I asked to see a repair receipt and was told all they had to do was turn a key to lock the barrier.i smell a rat.staff and management are very uncooperative and absolutely no help at all.this hotel is on the edge of a terrible estate so you would think security would be paramount.nothing more to say just absolutely disgusted.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hirstays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 30 June 2014
Dear hirstays

Thank you for taking the time and trouble to post your feedback on Tripadvisor.
Naturally we are very disappointed to read your review and I can assure you that what you experienced was an isolated incident and certainly not the norm here.
The exit barrier was repaired shortly after the unfortunate incident with your van and I can confirm that both barriers are now in full working order.
Here at Novotel Nottingham East Midlands we go to great lengths to create a safe and pleasant environment for all our customers and staff and our team receive regular training on this matter.
Please accept our most sincere apologies for the inconvenience caused and we do hope that you will consider using Novotel Nottingham when next in the area.

Kind regards

Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

912 reviews from our community

Traveller rating
    217
    377
    203
    63
    52
See reviews for
264
237
74
223
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Nottinghamshire, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 25 June 2014 via mobile

Stayed here for a few nights, check in was great and friendly and staff very attentive, house keepers spot on. Rooms very dated however the bed is comfortable. Toilet is separate to bathroom and bathroom very dated. Has a pool but didn't use. Food over priced brought own in instead. Just off the motorway and not that far from East Midlands airport. Wouldn't stay again.

Stayed July 2013, travelled solo
Helpful?
Thank Bec2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 26 June 2014
Thank you for tking the time and trouble to post your feedback on Tripadvisor following your recent stay with us.
We have noted your areas of concern in relation to our bedroom product and when we are next refurbishing we shall certainly bear these in mind.
It is great to read that you enjoyed our high levels of hospitality and that you found the standard of accommodation comfortable.
We do hope that you will consider staying with us when you are next visiting the area.

Kind regards

Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blaxland, Australia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

We only stayed the one night, the accommodation was of reasonably high Novotel standard. The breakfast was at an additional cost to our room rate, and we thought rather expensive, so we didn't take up the offer.
Staff were helpful and friendly, the only real issue is that our room was adjacent the maintenance unit and loud, early morning activities woke us up.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkcamill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 25 June 2014
Thank you for taking the time and trouble to post your feedback on tripadvisor following your recent stay with us.
I am glad to read that you enjoyed our high Novotel standard of accomodation and received our outstanding levels of hospitality.
We do offer our guests the option of pre booking full English breakfast which is at a discounted rate. This I would recommend upon return.
I have noted your areas of concern and thank you for bringing these to our attention.
Customer feedback is very important to us as we continue in our search for excellence and we look forward to welcoming you back to our hotel when you are next visiting the area.

Kind regards

Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hemel Hempstead, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 21 June 2014 via mobile

We stayed on a Friday night. The staff were efficient and receptive !

The room should be preserved as a museum piece as a perfect example of a 1980's hotel room.

It was clean and tidy. The bar was fine and not overly priced.

The whole hotel is desperately calling out to be gutted and for someone to re do the interior !

No aircon and it was very hot in the room . But what do you expect for £34 pounds.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank 1007ojgreer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 23 June 2014
Thank you for taking the time and trouble to post your feedback on tripadvisor.

I have noted your constructive feedback in relation to our product and we shall certainly bear these in mind when we are next refurbishing the hotel.

It is great to read that you found our hotel clean & tidy and our team efficient resulting in receiving a value for money stay.

we look forward to welcoming you to the Novotel Nottingham East Midlands when you are next in the area.

Kindest

Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Long Eaton hotels

Kingston-upon-Hull, United Kingdom
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

Booked via booking.com and found this hotel for the two of us including breakfast for £51. Absolutely brilliant price. The room was clean and spacious. A large comfy bed and coffee making facilities. Efficient and friendly reception staff. Only a few miles from East Midlands airport, just one junction down on the M1 for the intersection for the airport. A large free car park. Excellent breakfast (full English). I would definitely use this hotel again if flying from East Midlands as it takes away the stress of the M1 and all the current problems that happen on a daily basis on the road due to extended and very long road works.
Rob and Jan

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ferriby10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 20 June 2014
Dear ferriby10,

Thank you for posting such a wonderful review on tripadvisor following your recent stay with us.
We are glad to read that you awarded us 5 stars and enjoyed our outstanding levels of hospitality and received value for money.
We look forward to welcoming you back to the Novotel Nottingham East Midlands when you are next in the area.

Kind regards

Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

I stayed here for seven nights and my experience was positive overall.

The hotel looks quite dated on the outside, it certainly seems as though it was built in the 1960s or 1970s. This look also extends to the rooms, which have woodchip walls and key (rather than card) operated doors. It is easy criticise it for the appearance but in a way it does add to the charm and individuality of the hotel.

Breakfast was great; a wide range of cooked and continental-style. The dinner menu was rather expensive, and I only tried a couple of items from it. One of which was the spicy chicken wrap, which was fine. I also tried a Margerita pizza, which wasn't great. For me there was far too much cheese on it though I imagine some people might like it.

The room was clean, comfortable and spacious, and was well equipped. I also found the temperature fine. The bar area is also great, it's a good area to chill out and watch a sporting event.

I'd recommend the hotel as a good budget place to stay near Nottingham.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GPW83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 16 June 2014
Dear GPW83,

Thank you for taking the time and trouble to post your feedback on Tripadvisor following your recent stay with us.
I am glad to read that you experienced good value for money and that you would recommend our hotel.
I have noted your constructive criticism and thank you for bringing these to our attention.

We look forward to seeing you soon.

Kind regards

Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester, United Kingdom
Level Contributor
4 reviews
2 of 5 bubbles Reviewed 13 June 2014

Bed was very low so not ideal for older travellers. Room was very hot and if you opened window motorway noise was deafening all night long. Over all it was shabby and food and drink very expensive. You can eat at the bulls head in breaston 4 minutes away

Room Tip: There was no air conditioning and walls just bare white. Lift landed with a thump.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels

Helpful?
Thank Valerie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelNottingham, General Manager at Hotel Novotel Nottingham Derby, responded to this review, 16 June 2014
Dear Valerie G,

Thank you for taking the time and trouble to post your feedback on Tripadvisor.

We have noted your constructive criticism which is very important to us as we continue in our search for excellence.
We do hope that you will consider staying with us again when you are next visiting the area thus allowing us the opportunity to restore your confidence in our hotel.

Kind regards

Tom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Long Eaton
0.1 mi away
Best Western Nottingham Derby
0.6 mi away
Holiday Inn Derby - Nottingham M1
2.4 mi away
Village Hotel Nottingham
Show Prices
Show Prices
Show Prices
4.5 mi away
De Vere Orchard Hotel
De Vere Orchard Hotel
#5 of 54 in Nottingham
4.5 of 5 bubbles 1,396 reviews
6.6 mi away
DoubleTree by Hilton Hotel Nottingham - Gateway
4.4 mi away
Hilton East Midlands Airport
Hilton East Midlands Airport
#2 of 8 in Castle Donington
4.0 of 5 bubbles 1,595 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Novotel Nottingham Derby? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Novotel Nottingham Derby

Property: Hotel Novotel Nottingham Derby
Address: Bostock Lane | M1 Junction 25, Long Eaton NG10 4EP, England (Formerly Hotel Novotel Nottingham East Midlands)
Region: United Kingdom > England > Derbyshire > Long Eaton
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Long Eaton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Novotel Nottingham Derby 3*
Number of rooms: 110
Official Description (provided by the hotel):
The Novotel Nottingham East Midlands is currently a AA 3 star rated hotel 8 miles from Nottingham, Derby and East Midlands Airport. Ideal for a weekend or short break exploring the Peak District, Derbyshire Dales, Alton Towers, Sherwood Forest, Donington Park and the Royal Crown Derby porcelain factory. For conference guests, we offer 11 meeting rooms for up to 220 people. Enjoy room service or a meal in our Elements restaurant. The hotel also features free onsite parking for hotel residents. Please note the outdoor swimming pool is currently closed. The hotel will be having a multi million pound refurbishment of all bedrooms/bathrooms & corridors to commence from May 2015. Once complete the final product will be of a modern 4 star standard hotel and include free high speed wifi and individually controlled air conditioning plus eco power showers in all bedrooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Odigeo, ACCOR, Lastminute, Priceline, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your Hotel Novotel Nottingham Derby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Nottingham
Nottingham Novotel
Hotel Novotel Nottingham Derby Long Eaton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing