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Best Western Nottingham Derby
Ranked #2 of 2 Hotels in Long Eaton
Reviewed 27 February 2013 via mobile

Another business trip and the location was the draw for this hotel. It couldn't be easier to find off Jct 25 and couldn't be closer to the M1 with the hotel carpark almost being an extra part of the hard shoulder!

Check in was fantastic and credit to the smiling faces that greeted me and off I went to my room with a (motorway) view. The room was fine although having the sink in the room and the toilet and shower as a premoulded 'pod' was strange for a Best Western and reminded me if an Ibis type hotel.

I was out for the evening and if I'm being honest struggled to get to sleep due to traffic noise as the secondary double glazing just isn't up to the job. I didn't bother with dinner or breakfast at the hotel so can't comment but it all appeared to be served in a building across the carpark from reception.

For the money paid and for one night it was fine but I'm not sure I'd return.

  • Stayed: February 2013
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Thank noddyinnapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne C, Front Office Manager at Best Western Nottingham Derby, responded to this reviewResponded 11 March 2013

Dear guest,

Thank you for taking the time to leave us feedback regarding your stay.

In regards to the motorway side room you were allocated i apologise for the noise you encountered. We do have rooms facing the non motorway side that guests can request. We do advise all guests to report any problems they encounter during their stay to reception so they can resolve any issues immediately as we like to make sure all guests have a great stay with us.

If you stay with us again i can make sure you are allocated a quieter room. All rooms facing the motorway are triple glazed in order to prevent any noise. I apologise for any inconvenience this may have caused.

We hope you stay with us again in the future.

Kindest regards,

Lorna Myers
Head Receptionist

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591 - 597 of 674 reviews

Reviewed 17 February 2013

i have stayed at this hotel twice. very polite staff and very helpful. food is great, very clean and rooms are great and felt very welcome staying here. booked on the same day we went due to a terrible hotal 1st booked. i would reccomend to everyone.

  • Stayed: February 2013, travelled as a couple
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Thank natalie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne C, Front Office Manager at Best Western Nottingham Derby, responded to this reviewResponded 19 February 2013

Dear guest,

Thank you for leaving us feedback regarding your recent stay with us.

I am pleased to read that you had a great stay with us and would recommend us to others.

We look forward to welcoming you back in the future. To make a booking directly you can contact us on 0115 9460000.


Kindest regards,

Lorna Myers
Head Receptionist

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Reviewed 3 February 2013

This is just a review on the restaurant itself, myself and 12 other collegues dined there last night for our belated xmas party and i have to say after reading the reviews on here i was a little worried, but one of my collegues assured me that she had been there a few times and the food was lovely, im glad i listened to her as the service and the food was outstanding, they couldnt do enough for us and for saying there were 13 of us in our party all the food came out together and was hot which in alot of places doesn't happen! the only slight thing were the chips wern't that great but after having a conversation with a lovely member of staff were told they were trying a new supply, i think maybe go back to the old one or try a differant one as they were a bit dry but other than that was delicious, i will definatly be taking my partner here in the future. nice dining atmosphere, great food, outstanding service and good value :)

  • Stayed: February 2013, travelled with friends
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2  Thank lizaMcGugan1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne C, Front Office Manager at Best Western Nottingham Derby, responded to this reviewResponded 4 February 2013

Dear guest,

Thank you for taking the time to leave us feedback regarding your recent dining experience at the Grill at 25.

I am pleased to read that you received great service and the food exceeded all expectations. I will pass your comments onto the restaurant manager.

We hope you dine with us again soon.

Kindest Regards,

Lorna Myers
Head Receptionist

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Reviewed 19 January 2013

We stayed for 2 nights and the location is very good. The ambience is great and was comfortable during our stay. The breakfast is good and would recommend the hotel if visiting Nottingham. I would love to stay in future here as close proximity to necessary services.

  • Stayed: October 2012, travelled with family
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1  Thank YKhemka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne C, Front Office Manager at Best Western Nottingham Derby, responded to this reviewResponded 20 January 2013

Dear guest,

Thank you for taking time to leave us feedback regarding your recent stay with us.

I am pleased to read that you had a comfortable stay with us and the location of the hotel was perfect.

If you want to place a booking directly to the hotel you can call us on 0115 9460000.

We look forward to welcoming you back in the future.

Kindest Regards,

Lorna Myers
Head Receptionist

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Reviewed 16 January 2013

We stayed one night. Direct booking worked well. Jade on Reception was efficient.

The rooms have an odd bathroom arrangement with the wash basin in the bedroom and the shower and loo in its own little room with no basin. So if you need to get up in the night you will probably wake your partner up with turning lights on.

Bed very comfortable. Bathrom tired but shower worked well.

Room was chilly on arrival (15 degrees) but warmed up after we turned the heating on. The system appears to have an electronic eye that turns it down if there is no movement in the room. Not so good on a winters night.

Breakfast was fine- we arrived on our own at 9.15 . Staff obliging and found some things we needed. Freshly made scrambled eggs very good.

Parking convenient.

We will stay again.

  • Stayed: January 2013, travelled as a couple
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1  Thank Merlin1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne C, Front Office Manager at Best Western Nottingham Derby, responded to this reviewResponded 22 January 2013

Dear guest,

Thank you for leaving us feedback regarding your recent stay with us.

I am pleased to read you had a great stay and that Jade our receptionist was very helpful.

In regards to the layout of the bedroom, this may be something we change in the future, i apologise for any inconvenience this may have caused. However, i am glad the bed was comfortable during your stay with us. I am pleased to know that breakfast was satisfactory and that you would stay with us again.

We look forward to welcoming you back to our hotel in the future.

You can call us directly on 0115 9460000 to make a booking.

Kindest regards,

Lorna Myers
Head Receptionist

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Reviewed 15 January 2013

I have stayed at this hotel a number of times and would recommend it as a good-value place for the business market. Rooms are spacious and clean, staff are friendly and breakfast is very good. The evening meal menu is fine for the occassional visit but stay regularly and you'll wish for a wider range. The only things I would change are the slow wireless network and the very limited choice of TV channels - freeview channels are provided at most places these days and this hotel is certainly behind the competition.

  • Stayed: December 2012, travelled on business
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Thank Calculus27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne C, Front Office Manager at Best Western Nottingham Derby, responded to this reviewResponded 17 January 2013

Dear guest,

I would like to thank you for leaving us feedback regarding your recent stay with us.

I am pleased to read that your stay with us was very satisfactory. In regards to the service you received I am delighted to know that the staff was very helpful during your stay with us and the room and breakfast met your expectations.

In regards to the internet I apologise for any inconvenience this may have caused. We do advise guests to report any problems during their stay to reception so the problem can be rectified immediately. We do have a select choice of television channels in the bedrooms. These channels have been chosen so there is a choice for all guests. This may be something we look into changing in the future.

If you need to book a room in the future you can call us directly on 0115 9460000.

We look forward to welcoming you back to our hotel.

Kindest Regards,

Lorna Myers
Head Receptionist

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Reviewed 7 January 2013

very good location straght onto M1 very secure parking. rooms just what you expect from a motel style hotel,breakfast always good i stay here at least once a week and wish other places have breakfast like here. Menu for dinner is a bit limited but like most places something for everyone.

Room Tip: no lift so just ask for a ground floor room !!!
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  • Stayed: January 2013, travelled on business
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Thank Robert I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leanne C, Front Office Manager at Best Western Nottingham Derby, responded to this reviewResponded 8 January 2013

Dear guest,

Thank you for taking the time to leave us feedback regarding your recent stay with us.

I am pleased to read that you would recommend our hotel to others. We like to make sure all guests have a great stay with us and they receive a excellent standard of service.

In regards to our location and the facilities we offer i am glad to know that our hotel meets your requirements. We are thankful for your loyalty to our brand.

If you need to book directly with us for future dates you can call us directly on 0115 9460000.

Kindest regards,

Lorna Myers
Head Receptionist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Nottingham Derby

Address: Bostock Lane, Long Eaton NG10 5NL, England (Formerly Java Hotel Nottingham / Derby)
Region: United Kingdom > England > Derbyshire > Long Eaton
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Long Eaton
Price Range: £36 - £62 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Nottingham Derby 3*
Number of rooms: 100
Official Description (provided by the hotel):
Conveniently located at Junction 25 of the M1 and only 10 minutes from Nottingham, Derby and East Midlands Airport, the Java Hotel offers everything you need for a comfortable, yet affordable, night’s stay. 101 modern, comfortable bedrooms, 2 conference/meeting rooms. Ample free parking for hotel guests (150 spaces), FREE wireless internet (Wi-Fi) throughout the ENTIRE hotel. 24 hour reception. Delicious buffet breakfast, including cooked English – 7.00am – 9.30am. ... more   less 
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Also Known As:
Best Western Nottingham Derby Hotel Long Eaton
Best Western Nottingham Derby Long Eaton

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