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“Good Food Good Service”
Review of Radstone Hotel

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Radstone Hotel
Ranked #1 of 1 Hotels in Larkhall
Certificate of Excellence
Carluke, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Food Good Service”
Reviewed 4 July 2012

Having had lunch twice in the past 2 week can highly recommend staff very helpful and dinning room very impressive set up Had a few friends from Ireland and they all said they would use this place on the way up and down to the ferry as food excellent and great value for money . Also attended a wedding at this hotel and can honestly say what a great venue for this type of function .

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gavinalice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
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English first
Lanark, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 July 2012

This has to be the most appaling meal, and treatment that my wife and I have ever experienced when eating out. Firstly small point my mother in laws rice with her curry was HARD, UNCOOKED, and COMPLETELY INEDABLE. This is a minor point. My wife asked for a medium rare steak, with Dianne sauce, the sauce was cold, the steak well done. She pointed this out to the Matre'D who took it to the kitchen, only to return to tell us we were wrong the steak was cooked properly. I am a trained chef with nine years experience in the food industry, my wife, whom I met when she was a waitress with eight years experience. We pointed out to the matre'd that we had this experience, he again went to the kitchen, this time he asked us how long we would like the steak cooked for. Not knowing the thickness of the steak, if it was griddle or pan cooked how it was stored or even its temperature prior to being cooked this was an impossible question to ask. As my wife pointed out if she had to explain to a (so called) chef how to cook a steak she wouldn't eat anything out of that kitchen. I at this point couldn't finish my dinner as the tatse left in my mouth by having to argue with a jumped up waiter was too bitter. I left to get my daughter to the car when my wife and mother in law went to pay. Again captain cuisine (yes that is sarcastic) argued that my wife was in the wrong over the steak that she had returned and refused to eat anything else from the cook. I think the chef from the muppets would do a better job. Please if driving by this shack, keep driving go elsewhere, cook for yourself go hungry. NEVER EAT HERE, I WILL NEVER CROSS THE DOOR AGAIN
Having said that the waitresses were nice, please someone else employ them

Stayed July 2012, travelled with family
Helpful?
6 Thank Scott J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Radstone Hotel, responded to this review, 6 July 2012
In response to your comments regarding your experience at the Shawlands Park Hotel, I would first of all like to extend my apologies, as you rightly say the situation regards the steak should not have happened. The manner in which this was dealt with was also not appropriate.
We are striving to improve our service and appreciate all feedback, with this in mind I would welcome the opportunity to discuss this further please email me at rkyle@lochside-hotel.com
Robert Kyle, Hotel Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlesbrough, United Kingdom
2 reviews
Reviewed 27 June 2012

I can only imagine that the people who have had a bad experience of this hotel went to it before it changed management. I stay there regularly when on business in Scotland and cannot fault the service or quality of food in the restaurant. It is a hotel I feel 'at home' in and the bedrooms are large and furnished to a very high standard - they have the largest tv's of any hotel room I have stayed in

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Big_Al_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 June 2012

Just returned fom this hotel having been there overnight for my brothers wedding. can`t fault anything, Staff very helpful, food was fantastic, bedrooms are spacious, plenty of parking spaces. Fab hotel...

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bonny10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow , Scotland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 May 2012

Held our silver wedding anniversary function at the Shawlands Park in April 2012 - everything was excellent !!! Staff could not have been more helpfull or nicer and the meal was beautifull. We had quite a few guests booked in for a few nights and the rooms were lovely furnished and spotlessly clean. All in all we have absolutely no complaints at all !!l Thanks to all for making it a very special occassion.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank rij8631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Livingston
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 12 May 2012

we booked this last minute. A "Take That" tribute show + dinner, room + breakfast for £105 per couple.
Hotel is just off M74, plenty of parking. Staff were friendly, room was really lovely. Very modern + spotless with big lcd tv on wall + all usuall hotel stuff
The show was brilliant. Well worth the money.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ericom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
134 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 27 April 2012

We booked in for two nights as we were attending a wedding there the next day. There was a mix up with our room so we were upgraded to a suite which was beautiful - lovely lounge with plasma tv and big bedroom with another plasma tv. It made our two night stay so much more comfortable. We ate in the restaurant the first night and both meals were cooked to perfection and the service was excellent. I would recommend the food there without hesitation - I had a meal from the specials board and it was delicious.The next evening the wedding meal was also excellent. The cooked breakfast was good but the selection for the continental breakfast for such a good hotel was poor. The staff certainly made the hotel - from reception to restaurant staff - they were all so friendly and helpful. It was very convenient to find - just a few minutes drive from the M74 so a good hotel to stop at if on the way up to the highlands from England. It was also good value for money.

Room Tip: corner rooms are quieter - the top floor - ask for a room next to one of the suites as these seem to...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheshireoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radstone Hotel

Property: Radstone Hotel
Address: Ayr Road, Larkhall ML9 2TZ, Scotland (Formerly Shawlands Park Hotel)
Region: United Kingdom > Scotland > South Lanarkshire > Larkhall
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Larkhall
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Radstone Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
Radstone Hotel, following new management and extensive refurbishment, is a luxury hotel tucked away in rural Lanarkshire within the picturesque Clyde Valley. The spacious and unique hotel combines modern and eclectic styles, resulting in a dynamic atmosphere. Be impressed by the grand foyer, perfect for meeting your friends and colleagues whether for a relaxing coffee or special occasion. The Opal Restaurant offers the ultimate social and dining experience, with a varied menu to choose from. The hotel is complete with state of the art conference rooms and a Function Room - the largest in South Lanarkshire which can hold up to 350 guests or be split to accommodate less retaining the perfect atmosphere for your wedding, celebration or meeting. ... more   less 
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Also Known As:
Radstone Hotel Larkhall, Scotland

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