Just back from here, I phoned a week ago to book for a family dinner for 14 people. I got an email confirmation with all the booking details which were correct. We arrived to find we were seated at 2 separate tables which were back to back. This made what was meant to be a lovely family gathering feel very uncomfortable and less special. Children were unable to sit with both parents and the atmosphere was awful. I spoke to the manager who apologised and said they can only seat 12 people together at one time. She said we should have been told this when booking. She apologised that we weren't informed during the initial phone call or in the confirmation email or reminder email. The fact we spend about £400 I feel an apology wasn't good enough. If I had known the seating situation I would have went elsewhere.
- Official Description (provided by the hotel):
- Radstone Hotel, following new management and extensive refurbishment, is a luxury hotel tucked away in rural Lanarkshire within the picturesque Clyde Valley. The spacious and unique hotel combines modern and eclectic styles, resulting in a dynamic atmosphere. Be impressed by the grand foyer, perfect for meeting your friends and colleagues whether for a relaxing coffee or special occasion. The Opal Restaurant offers the ultimate social and dining experience, with a varied menu to choose from. The hotel is complete with state of the art conference rooms and a Function Room - the largest in South Lanarkshire which can hold up to 350 guests or be split to accommodate less retaining the perfect atmosphere for your wedding, celebration or meeting. ... more less
- Reservation Options:
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- Also Known As:
- Radstone Hotel Larkhall, Scotland