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“Excellent hotel in Dover”

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The White Cliffs Hotel
Certificate of Excellence
Reviewed 2 September 2013

Really enjoyed our stay at this hotel. Staff are really helpful and accommodating. Excellent value for money. If you fancy a dip in the pool or jacuzzi you could go to its sister hotel which is just 3 minutes away by car. The staff there are equally as nice too! The food served at The Bays Restaurant are really appetizing and lovely. Would definitely stay here again when in Dover

  • Stayed: August 2013
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2  Thank ericdc16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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182 - 188 of 315 reviews

Reviewed 28 August 2013

I enjoyed my stay at the white cliffs hotel and I found the staff very helpful especially the gentleman who appeared to be the manager. The rooms are good for the price considering the location to the Dover ferry terminal. I have to rate the food as ok because the steak I asked for was overcooked and also the chips were not cooked fully even though they put emphasis on them being proper chips. I did also find it strange that everything on the plate, even at breakfast, was seasoned with salt and pepper. I would have preferred to do have done this myself. Overall a great stay. I will only rate the sleep quality as poor as the fire alarm went off at 6AM!.

  • Stayed: August 2013, travelled with family
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2  Thank Damien_mh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

We needed a room last minute and we were lucky that White Cliffs Hotel had a cancellation & could accommodate us. What a find! Bright & clean room, fresh coastal décor, helpful & friendly staff, lovely little bar in the main building, delicious breakfast... The ambience was exactly what we were hoping for. Very good value. We hope to be back someday.

  • Stayed: July 2013, travelled with family
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3  Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013

Good place to stay. Close to Dover but in a nice small town. We had a family room, great concept large enough to sleep 2 adults and 2 kids. Restaurant was nice as well great food and decent wines. Good place if you want to stay close to Dover.

  • Stayed: August 2013, travelled with family
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1  Thank Erasmusbrug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2013 via mobile

Stayed here this weekend for just one night for a last minute escape to the sea.
We drive down & did Dover Castle (amazing) then nipped down the road just 10 mins drive to the tranquility of St Margaret's. Warm welcome, clean nice room (great quality toiletries) & an appealing ethos. Only reason the room didn't get a 5 is the lack of bulb in a lamp & the rather random placement of the shaving light : ie not near the mirror!
Ate in the hotels restaurant that evening : very good, fresh food & brilliant service.
We really enjoyed our stay & would highly recommend the hotel.

  • Stayed: August 2013
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2  Thank rockinrox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2013

Only stayed here for one night as had a function nearby but I would certainly come back. We stayed in the mews building which was spotless, airy and decorated in keeping with the coastal area it is situated at. Ren products in the bathroom.

We had one drink out in the garden prior to going out and at the time I remember thinking i would have liked to have had longer sitting out there breathing in the lovely evening air in what was nice surroundings. Wonderful breakfast the next morning.

The staff are friendly, easy on the eye and effortlessly appear to provide great service. Will stay here again.

  • Stayed: June 2013, travelled as a couple
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4  Thank st5om
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2013

Stayed here with our two kids in the family apartment. Not what we expected, and probably should have booked rooms in the main building. Clean, but had little things like an unplugged, cord wrapped lamp in the hallway, broken lampshade in one of the rooms, and an outdated bathroom. The accommodation itself wasn't great.

BUT...staff were amazingly nice and helpful, especially our waiter for dinner in the restaurant. Our kids ordered a quirky English type soda which smelled like gum, and after tasting it and not quite liking it, the waiter told the kids he was impressed that they tried it and brought them something else. Service was excellent. Food was outstanding, and it was fun to sit out back and drink the local ales. We really enjoyed that relaxed aspect of our stay...and after a couple of those, the apartment looked much perkier.

Stayed: July 2013, travelled with family
1  Thank Konatravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walletts, Manager at The White Cliffs Hotel, responded to this reviewResponded 5 August 2013

Thanks ever so much for your kind words about our team that look after all of our lovely guests. That is really important to us and we go a long way to make sure everyone who stays is happy. We're also so glad you liked our food offering and local beer as much as we like it too! We've had a look a the lampshade and replaced it and unwrapped the cord around the lamp and plugged it in. That was a nice easy fix! The family apartments are put together with families in mind and are simply furnished with children in mind. Having kids ourselves we realise that they have busy fingers and are good at tinkering with anything that is not bolted down or bullet-proof. The bathrooms were refurbished in 2012 and again aren't flashy but are functional. When we next refurbish we'll have a look at what would make them more up to date. Thanks for your feedback, keep it coming, after all feedback is the breakfast of champions.

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Additional Information about The White Cliffs Hotel

Address: High Street, St Margaret's at Cliffe, Dover CT15 6AT, England
Region: United Kingdom > England > Kent > Dover > St Margaret's at Cliffe
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #1 of 1 Hotels in St Margaret's at Cliffe
Price Range: £115 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The White Cliffs Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
The White Cliffs Hotel is set in the heart of the picturesque village of St. Margaret's-at-Cliffe under a mile from the beautiful beach at St. Margaret's Bay in celebrated White Cliffs Country. This is the closest hotel in England to the coast of France at Calais 21 miles away and is just seven minutes drive from the port and Cruise Terminal at Dover. ... more   less 
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Also Known As:
The White Cliffs Hotel Dover, Kent

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