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“St Margarets bay holiday park”

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St Margaret's Bay Holiday Park - Park Resorts
Certificate of Excellence
A TripAdvisor Member
“St Margarets bay holiday park”
Reviewed 1 September 2013

If you are looking for a smaller,quiter location then St Margarets is the place to go.We stayed in a bungalow on the site and it was really comfortable .The camp is well situated about 10 minutes drive from Dover .Small quiet beach 5 minute drive away with a nice snack bar.Would recommend

  • Stayed August 2013, travelled with family
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Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at St Margaret's Bay Holiday Park - Park Resorts, responded to this review, 10 October 2013
Thank you for taking the time to feedback your comments. It is vital to the team here at St. Margaret’s that we receive feedback, good or bad. I am glad you found your accommodation comfortable, and that you were able to enjoy all the nearby attractions.

The beach is lovely and we are very lucky, we are very glad that you enjoyed the park, its location and great local attractions.

We hope to see you again soon.

St Margarets Bay Holiday Park - Park Resorts
01304 853 262
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370 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Windsor, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2013

Went to the holiday park on August 26for four nights our chalet was very good two bedrooms and very clean the indoor pool was excellent warm and kept clean the children's pool was well patrolled and the jacuzzi was hot . The club house in the evening was poor though not a lot of entertainment for children of about eight and over and nothing much in the arcade the beach was about two miles away and you took your life in your hands trying to drive down to it a much better one at deal.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank LYN A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at St Margaret's Bay Holiday Park - Park Resorts, responded to this review, 10 October 2013
Thank you very much for your review.

Feedback is invaluable and we are so glad that that your accommodation and facilities including the pool, met and indeed exceeded your expectations, it’s very satisfying when we hear such positive feedback. We are of course a leisurely park and by definition our entertainment is low key, we are sorry that you were disappointed with this aspect of your holiday.

Again thank you for taking the time to feedback and we hope to see you again very soon.

St Margarets Bay Holiday Park - Park Resorts
01304 853 262
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london
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 August 2013

As a family we have visited this park every year since 2004 when it was part of 'great British holidays' and will keep going back, the staff are great, this years teamstars are great for this park although we would love to see the two Andy's back from the good old days.
If your visiting Kent or returning from France and don't fancy the drive then this is the place to stop.

Room Tip: 136 is a great caravan
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mr_smith4299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at St Margaret's Bay Holiday Park - Park Resorts, responded to this review, 10 October 2013
Wow – what a fantastic review! All the team here at St. Margaret’s are passionate about delivering exceptional service and standards and it is thrilling to know our holiday makers appreciate it and have such a great time year after year.

We are so lucky to be in a great location with France only a few miles away, we are the perfect location if you want to pop over the channel for some shopping! Again thank you so much for taking the time to leave such a positive review. We hope to see you again very soon.

St Margarets Bay Holiday Park - Park Resorts
01304 853 262
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Camberley, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2013

Our expectations were not high because i visited the site in the winter.There was 10 people in our party which required 3 chalets, on booking they could not promise that we would all be together.We were happy that they managed to place the two families with children fairly close we the grandparents were just a short distance away. The entertainment team were fabulous, thank you Becky,Nicky and Martin. Children and adults had a wonderful time. The swimming pools were well staffed and run efficiently .Reception staff were very helpful and our minor chalet problems were fixed within minutes. Our very special thanks goes to Kelly the accommodation manager and her team, one of our children was sick over a two day period and nothing was too much trouble as far as replacement bedding was concerned. We were treated with such kindness.Thank you all for giving us a lovely holiday the children were sad to leave. Mary

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at St Margaret's Bay Holiday Park - Park Resorts, responded to this review, 10 October 2013
Thankyou! What a great review. It’s so uplifting to hear back from our customers, knowing that we enabled you and your family to enjoy a fantastic family holiday together. We are thrilled that the whole team here delivered exceptional service – I will pass on your comments to the whole team.

Once again thankyou, we hope to see you back again very soon.

St Margarets Bay Holiday Park - Park Resorts
01304 853 262
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 August 2013

This is a quiet park but really nice.
We booked a gold van late and it was lovely and modern, very good apart from the damp patch in the middle of the carpet every time you took a shower. Asked for this to be looked at every day and by the time we left, it was still there and with the hot weather, smelt horrible.
Shame though as this place is great.
As it is a bit smaller, the Teamstars take more notice of the children, knew our 6 year old by name and she actually got picked a few times where as at the bigger ones, the teamstars always pick their favourites which I think is unfair.
I agree with what someone else put about staff on the bars, totally understaffed. 1 on each is ridiculous, sort it out.
Pool is nice, nothing amazing.

  • Stayed August 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank paulowhittman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at St Margaret's Bay Holiday Park - Park Resorts, responded to this review, 10 October 2013
Thank you for taking the time to write a review for us.

I am sorry that you had issues with your shower room and we are disappointed that we did not resolve it for you during your stay. We are incredibly lucky this year as our team stars have been phenomenal, they genuinely love what they do and have consistently delivered exceptional standards and service.

Thank you for your comments regarding the bar staff – I will pass this onto the complex manager. We hope to see you back again very soon!

St Margarets Bay Holiday Park - Park Resorts
01304 853 262
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sutton, United Kingdom
1 review
Reviewed 10 August 2013

Pleasantly surprised at how clean and well kept our caravan was (No.179) considering I work in a hospital. We requested a minor job be done (the shower head) and it was replaced within fifteen minutes! Want a job at my hospital!!? All the staff were genuinely friendly and pleased to help with anything. My wife and nine-year-old son were most impressed with the pools, saying 'the nicest pools they have visited at a holiday park'.
On a personal but minor note: the wi-fi signal was not 'like at home' speedwise.
However, as the big Austrian would say, ''I'll be back''.

Colin Johnson from Cheam, Surrey

Room Tip: Not sure I would want a plot close to the clubhouse in case I wanted a quiet, early night but that m...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnson_colin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park R, General Manager at St Margaret's Bay Holiday Park - Park Resorts, responded to this review, 10 October 2013
Thank you for taking the time to write a review – your feedback is invaluable to us. We are always thrilled to receive amazing reviews such as this.

It is a wonderful feeling to know that the team here have helped to ensure you and your family have had a lovely holiday and we have helped to create some amazing memories for you all. I will pass on your comments to the whole team.

Thanks again- we hope to see you again very soon.

St Margarets Bay Holiday Park - Park Resorts
01304 853 262
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crewe, United Kingdom
Level 5 Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 August 2013

The caravan we stayed in was the best we've ever had. Clearly an owners own as it was complete with washing machine!!! Highlight of my holiday....how sad!!! Beautifully kept and even its own verandah! We used this as a base to visit family and friends and have booked to go again next year. The surrounding area has many many places to visit, its been an oversight as most people are whizzing off to the continent but really is a lovely part of the country. We visited Dover Castle and the secret tunnels which the kids really enjoyed. The staff on site were extremley pleasant and friendly and the pool was ample for the kids. They made lots of new friends which is always lovely. All in all....FANTASTIC!!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St Margaret's Bay Holiday Park - Park Resorts

Property: St Margaret's Bay Holiday Park - Park Resorts
Address: Reach Road | Nr. Dover, St Margaret's at Cliffe, Dover CT15 6AG, England
Region: United Kingdom > England > Kent > Dover > St Margaret's at Cliffe
Hotel Style:
Ranked #1 of 1 Speciality Lodging in St Margaret's at Cliffe
Number of rooms: 21
Also Known As:
St Margaret`s Bay Holiday Park - Park Hotel St Margaret`s At Cliffe
St Margaret's Bay Holiday Park - Park Resorts Dover, Kent

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