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“Mary & Beckie indulging” 4 of 5 bubbles
Review of The BEST WESTERN PLUS Samlesbury Hotel

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The BEST WESTERN PLUS Samlesbury Hotel
Ranked #1 of 2 Hotels in Samlesbury
Certificate of Excellence
Rochdale, England, United Kingdom
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Mary & Beckie indulging”
4 of 5 bubbles Reviewed 18 July 2014

We didn't stay at the hotel but this afternoon we have really indulged in the afternoon tea. The dining room is really sumptuous. Gorgeous looking food, all freshly made and very tasty, and the service was impeccable. We shall definitely be back! Perhaps even stay over as the place looks fantastic.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Mary13121953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie_Riches, Hospitality Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review, 26 July 2014
Dear Mary13121953,

Thank you for taking the time to share your experience at Samlesbury Hotel.
I am delighted that you had the opportunity to experience Afternoon Tea. Your feedback is a huge encouragement to all of the team here and we appreciate your kind comments.
We look forward to welcoming you back soon.

Sophie Riches
Hospitality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

652 reviews from our community

Traveller rating
    293
    206
    90
    36
    27
See reviews for
122
293
13
87
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ammanford
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

We stayed for one night with dinner and breakfast on a Groupon deal. The room was very comfortable and although the bathroom was on the small side everything worked well and met all our needs. The bed was very comfortable and we had a coffee machine which was a novelty.
Dinner was lovely with a good set of choices but made even better by the friendly attention we received from the ladies who served us, a real credit to the hotel and they made the evening quite special.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Betwsphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie_Riches, Hospitality Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review, 26 July 2014
Dear Betwsphil,

We are extremely proud of our staff at Samlesbury Hotel and it is always pleasing to receive such kind comments as yours. We constantly endeavour to surpass our guest’s expectations of service. I shall ensure that all of your kind comments and praise are passed on to the team.
We hope to welcome you back for another stay soon.

Sophie Riches
Hospitality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 13 July 2014

We took our Mum for her 85th birthday.

The sandwiches, savoury, scones, macaroons and cakes were all really good and the 4 of us were quite full by the time we had a glass of prosecco and pot of tea.

Mum was thrilled with her surprise and really enjoyed the experience

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Cleanliness
Helpful?
5 Thank dink12Lancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 July 2014 via mobile

Stayed frid 11thJuly 2014. Booked with Living Social. We stayed in a Club room on the third floor and had dinner and fizz as a package. The room was fabulous,very clean and modern with toiletries, robes and slippers and plenty of soft towels. We came down for dinner and had our fizz on the patio in the sunshine...lovely. Made our way for dinner and was greeted and asked to chose a table, shown the set menu and we chose our meal. Food arrived very quickly and was lovely and tasty. The service was exceptional especially the manager who was extremely attentive. All in all we had a great night stay and would definitely return.

Stayed July 2014, travelled as a couple
Helpful?
6 Thank POTTSFAMILYCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie_Riches, Hospitality Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review, 26 July 2014
Dear POTTSFAMILYCheshire,

Thank you for your glowing review off Samlesbury Hotel. Your comments were a pleasure to read and I am pleased to hear that you found the service excellent.
I will be sure to pass on your kind words to my team. I hope we have the opportunity to welcome you back to the Hotel soon.

Kind regards
Sophie Riches
Hospitality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Widnes
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

Stayed at the hotel with my husband and cannot fault any part of it. Staff we're particularly attentive and nothing was too much trouble. Rooms were modern and my husband appreciated the espresso machine. Had evening meal and breakfast and food very impressive. Looking forward to staying again.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jonesy1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie_Riches, Hospitality manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review, 26 July 2014
Dear Jonesy1975,

Thank you for taking the time to share your experience at Samlesbury Hotel.
I am delighted that you enjoyed your stay here. Your feedback is a huge encouragement to all of the team here and we appreciate your kind comments.
We look forward to welcoming you back to Samlesbury Hotel in the near future.

Kind regards
Sophie Riches
Hospitality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wiltshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

Our family and extended family stayed here while attending a wedding at Samlesbury Hall.
We had booked an evening meal for 15 for the evening of our arrival but as we were coming from various parts of the country and due to the horrendous traffic problems that evening we arrived in dribs and drabs. The hotel and particularly the restaurant staff could not have been more accommodating. We were ultimately a party of 21 for dinner which was provided as people arrived . We were in a private part of the dining room behind a glass screen so didn't feel we were imposing on the rest of the diners. We were offered the same facilities for breakfast which was wonderful as we were able to catch up with family. Many of us were booked in for two nights and more wedding guests joined us for the second night. I could not fault the service, efficiency and pleasant manner of all the staff. The rooms were comfortable , clean , newly appointed and the beds were amazing! I even checked under the sheets to see how they had achieved such a comfortable bed.... a really good mattress and a lovely soft mattress topper!
My husband and I had first stayed at the hotel in March to ensure it was suitable to recommend to family and friends for staying somewhere local to the wedding venue. On that occasion we were also completely satisfied and it seems the hotel is maintaining it's very high standards.
Congratulations to the management and all the staff. I would have no hesitation in recommending this hotel.Thank you for making our stay such a lovely family reunion and a very convenient hotel for a wedding at Samlesbury Hall.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank VillagersWiltshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie_Riches, Hospitality Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review, 26 July 2014
Dear VillagersWiltshire,

Thank you for taking the time to post a review on Tripadvisor for your recent stay at Samlesbury Hotel. Your comments were a pleasure to read.
I will be sure to pass on your kind words to my team. I hope we have the opportunity to welcome you back to the Hotel soon.

Kind regards
Sophie Riches
Hospitality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

We stopped over at this hotel to break up a journey to the Lake District from Bristol. The hotel is very modern looking, and the staff were very welcoming on arrival. The room was very smart with all mod cons you could ask for, including a very nice coffee machine.

We had dinner in the restaurant, and the food was of a very high standard, and again staff were very helpful and we could have no complaints about the service. Breakfast in the morning was also very good, with an excellent selection.

Would defiantly recommend staying here.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Spangles24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sophie_Riches, Hospitality Manager at The BEST WESTERN PLUS Samlesbury Hotel, responded to this review, 10 July 2014
Dear Spangles24,

Thank you for taking the time to share your experience at Samlesbury Hotel.
I am delighted that you enjoyed your experience with us and . Your feedback is a huge encouragement to all of the team here and we appreciate your kind comments.
We look forward to welcoming you back to Samlesbury Hotel in the near future.

Sophie Riches
Hospitality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The BEST WESTERN PLUS Samlesbury Hotel

Property: The BEST WESTERN PLUS Samlesbury Hotel
Address: Preston New Road, Samlesbury PR5 0UL, England (Formerly Hotel Preston)
Region: United Kingdom > England > Lancashire > Samlesbury
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 2 Hotels in Samlesbury
Price Range (Based on Average Rates): £
Hotel Class:4 star — The BEST WESTERN PLUS Samlesbury Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
This brand new 4-star hotel offers style and luxury, free WIFI and free car parking. Located just off junction 31 of the M6, the Samlesbury Hotel has easy access to Preston, Blackburn, Manchester, Liverpool, Blackpool & the Lake District. Each one of our beautifully designed 80 bedrooms feature a flat-screen smart TV with Freeview and an invigorating power shower. There is 24-hour room service available. Merchants Bar & Grill serves fine local cuisine and offers great-value seasonal dishes with a surprising twist. Pop in for a coffee break, meeting or morning tea. We offer a wide selection of drinks and cocktails in a relaxed setting. ... more   less 
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Also Known As:
The BEST WESTERN PLUS Samlesbury Hotel Preston

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