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“Please improve the coffee”

Hermitage Road Restaurant & Bar
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Ranked #7 of 182 Restaurants in Hitchin
Certificate of Excellence
Cuisines: Contemporary
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Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: Restaurant food served: Mon - Fri: 12:00 - 14:00 18:30 - 22:00 Sat: 09:30 - 11:15 12:00 - 22:00 Sun: 09:30 - 11:15 12:00 - 18:00 Food is available outside of the hours from the Bar. Coffee shop open: Mon - Fri: 07:00 - 17:00 Sat: 08:30 - 17:00 Sun: 10:00 - 16:00
Reviewed 24 April 2014 via mobile

I've visited the Hermitage many times and would recommend it for the food, beer and the level of service provided by the staff, which is very good. However, I would plead with the owners to do something about the coffee. Maybe I'm just unlucky but on the last 3 visits it's been consistently dreadful.

Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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716 - 720 of 1,044 reviews

Reviewed 23 April 2014

My husband and i were big fans of Hermitage Road when it first opened - it was just what Hitchin needed in terms of a lively bar and restaurant with an edge to it. The food was also excellent and we went along often and always took visitors too. Unfortunately, after a year or so, we noticed a decline in the standard of the food. We felt so disappointed after a couple of visits that we actually wrote to the restaurant, and they showed excellent customer service and care by inviting us for a meal on the house where we just paid for our drinks. We were actually quite embarrassed when our rib of beef was massively overcooked and dry and the manager that night actually held his hands up and said that he could only apologise. The one positive from all of that is that the service standards have always been high. We went back on Easter Sunday after almost a year and i am really pleased to say that our meal was excellent. The service was excellent as always, as was the food and we thoroughly enjoyed our evening. They had great live music in the bar and the booth we requested was given to us, despite their just being two of us. We will return more quickly again in the hope that things have turned around, and that it is once again Hitchin's best venue for a night out with great food.

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Thank GillMcC1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014 via mobile

I have been here 3 times now and always been more than satisfied with the while experience . The funky decor is great , service was good and food fab ! I only wish it was closer than the 20miles it is from me !

Thank warrenswitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

Went with a friend for a cocktail this afternoon, was served by a lovely lady in a blue shirt who made the most amazing mojito. She was full of smiles and picked out the best cocktail for me! Will go back for my birthday in a couple of weeks definitely recommend it!!! Great service and great cocktail!!

Thank Michaelaxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

I believe this place is one floor up from the street and is based in what was a dance floor. We just wanted an early evening snack and it was really nice, reasonably priced, and the service was good too. There is a lot of echo off the hard walls, which is why I've only given it 3 stars. Try it.

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Thank john t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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