Have lived in Hitchin for over 7 yrs & The Herm is the place to be for food & drinks. But, on more than one occasion be it lunch, dinner or most recently brunch, the service is shockingly bad, error strewn & amateur at best in an otherwise well invested & very pleasant venue.
Pantomime Door Staff, overhyped front of house & weak service staff at busy times massively overshadows the food & drinks which are otherwise quite nice.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.