I stayed here for four nights, mid week, on business. This hotel is very reasonable, given the price at £60 a night, but I wouldn’t choose to stay here for the reasons listed below.
The room that I had was very, very small, with the double bed fitted into almost an alcove, so you could only access the bed from one side. There was no space around either end of the bed. There was a narrow strip between the bed and the desk/wardrobe. There was nowhere to leave a suitcase. The shower room was also very small and had a fire door that closed automatically with a loud bang. There was a long and winding walk up numerous small staircases and down narrow corridors to get to the room. There is no lift, so unless you are easily able to carry your suitcase ask for a room with easy access.
The room did appear to be clean. Most hotels have a sign that indicates whether the towels will be replaced everyday and usually state that, if left on the towel rail will not be replaced. This hotel had no such sign. I left my towels on a pile on the bed, hoping they would be replaced, but they were simply refolded and hung on the towel rail, I know they were the same towels, because there was a discoloured patch on one corner. I felt this was a bit dishonest.
The breakfast was poor. Service was slow to order cooked items. There was a limited range of cooked breakfast options (no hash browns or black pudding with the cooked breakfast). The continental breakfast spread, that you could help yourself to, always looked old and there was very little fresh fruit or cereal.
We waited 10 minutes to check out (which seems a long time when you are in a rush). In the end we had to knock on the kitchen door and ask for the receptionist. She did not apologise for keeping us waiting.
We ate at the hotel one evening and the service and food were very good.
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- Also Known As:
- Sun Hotel Hitchin
- The Sun Hotel Hitchin, Hertfordshire