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The Sun Hotel
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Reviews (409)
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All reviewsold coaching inncar parkold buildingtown centre locationlate at nightearly hourslots of characterincluding breakfaststayed for one nightcooked breakfastthe pubwedding guestscooked to perfectionsunday lunchlovely townattending a weddinggood nights sleep
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251 - 256 of 409 reviews
Reviewed 24 April 2014 via mobile

Lovely town clean friendly hotel and breakfast was 1st class! Took it to my room to spoil my lady and she loved it too. Great stay and great mini break well done the sun
Wedding was taking place but we were warned on booking and although it was loud we expected it and when you need to sleep you will we say.

Stayed: April 2014, travelled as a couple
Thank HertfordshireTewin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard D, Guest Relations Manager at The Sun Hotel, responded to this reviewResponded 14 May 2014

Thank you for your lovely comments regarding your recent stay with us, we hope to see you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

I stayed here for four nights, mid week, on business. This hotel is very reasonable, given the price at £60 a night, but I wouldn’t choose to stay here for the reasons listed below.

The room that I had was very, very small, with the double bed fitted into almost an alcove, so you could only access the bed from one side. There was no space around either end of the bed. There was a narrow strip between the bed and the desk/wardrobe. There was nowhere to leave a suitcase. The shower room was also very small and had a fire door that closed automatically with a loud bang. There was a long and winding walk up numerous small staircases and down narrow corridors to get to the room. There is no lift, so unless you are easily able to carry your suitcase ask for a room with easy access.

The room did appear to be clean. Most hotels have a sign that indicates whether the towels will be replaced everyday and usually state that, if left on the towel rail will not be replaced. This hotel had no such sign. I left my towels on a pile on the bed, hoping they would be replaced, but they were simply refolded and hung on the towel rail, I know they were the same towels, because there was a discoloured patch on one corner. I felt this was a bit dishonest.

The breakfast was poor. Service was slow to order cooked items. There was a limited range of cooked breakfast options (no hash browns or black pudding with the cooked breakfast). The continental breakfast spread, that you could help yourself to, always looked old and there was very little fresh fruit or cereal.

We waited 10 minutes to check out (which seems a long time when you are in a rush). In the end we had to knock on the kitchen door and ask for the receptionist. She did not apologise for keeping us waiting.

We ate at the hotel one evening and the service and food were very good.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
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Thank Tilly105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard D, Guest Relations Manager at The Sun Hotel, responded to this reviewResponded 21 April 2014

Thank you for your comments regarding your recent stay with us, we will certainly look into the issues you raised regarding the breakfast and bedroom.I'm sorry you were unhappy with your stay on this occasion.

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Reviewed 30 March 2014

We stayed at The Sun Hotel when attending a wedding. We struggled to find someone initially when checking in and our room itself smelt stale & the bathroom was very small and was definitely in need of upgrading as there were a number of broken and soiled fixtures. However, overall, the staff were friendly and helpful and they handled the wedding extremely well.

Stayed: July 2013
Thank BlueGunnerGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard D, Guest Relations Manager at The Sun Hotel, responded to this reviewResponded 8 April 2014

Thank you for your comments regarding your recent stay, we're glad you enjoyed the Wedding and will address the issues you raised regarding your bedroom.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

My daughter and her fiance chose the Sun Hotel as the venue for their wedding. With friends and relatives coming from all over the United Kingdom, the scene was set or a great celebration, and we weren't disappointed. Sharon and her team really pulled out all the stops to ensure that their special day went without a hitch, and it showed. As parents of the bride, my wife and I were so happy that everybody had such a marvellous time.

  • Stayed: March 2014, travelled as a couple
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1  Thank sjbarratt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard D, Guest Relations Manager at The Sun Hotel, responded to this reviewResponded 8 April 2014

Thank you for taking the time to review your recent stay with us and thank you for your lovely comments regarding the Team and Hotel. It was a pleasure to be part of Fiona and David's day. Many congratulations to them both from all at the Sun.

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Reviewed 10 March 2014

staff very helpful and in a genuine sort of way- I had a light evening dish and breakfast- the food was super- my room was comfortable and was facing the quaint road with shops and restaurants in view- sure the floors are creaky but what do you expect with an old inn- I found the Sun Hotel excellent value and would definitely go again

  • Stayed: March 2014, travelled solo
    • Value
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Thank MeandMooDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard D, Guest Relations Manager at The Sun Hotel, responded to this reviewResponded 17 March 2014

'Thank you for your lovely comments regarding your recent visit, we hope to see you again soon'

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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