I visited Hitchin over the weekend to attend a friend's 50th Birthday party.
Upon arriving the lady at the reception was informative and efficient. I was booked in swiftly and allowed to borrow a decent iron and ironing board.
The room although small (which to be fair I had only paid for a single room) was very clean and tidy. A little perplexed at a couple of things in the window - I'm assuming it was to stop people from breaking in...?
The towels were clean and fresh!
The breakfast was promptly delivered to my table with great service and a smile (I was in and out in about 15 minutes).
The stay was pretty standard right up until I was leaving...the hotel manager called me a taxi to get me back to the train station. The taxi did not arrive (as you can imagine my heart was pumping and I was getting more worried about missing my train as time ticked on) the Manager did no more than give me a lift to the train station. How amazing is that? I was completely blown away - not only did she give me a lift, would not take any money but she restored my faith in human kindness and I would heartily recommend this hotel...why not because it's a 5 star for £57 a night. No...because it's clean, the owners actually give a damn about their guests and breakfast is good and it's great value for money.
- Official Description (provided by the hotel):
- Centrally located Hitchin hotel with a large free car park and patio area. All bedrooms are en-suite with a spacious licensed bar. Free wifi available throughout the hotel. All breakfasts are cooked to order. If you prefer the individuality of a smaller hotel, the Firs Hotel provides a friendly service. ... more less
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- Also Known As:
- Firs Hotel Hitchin, Hertfordshire