I stayed here during January with my husband and young daughter.
The hotel appeared full to capacity but check in went fine. We have an Elba fidelity card and I had requested a sea view room but was told that unfortunately hotel was full and none were available. We were given a room on the second floor. There was a mix-up with a bed for my daughter which was resolved quickly.
After going for dinner and returning to the room on the first evening (We arrived late) we realised there was a terrible smell of sewerage in the room. My husband went to reception and asked to be moved and to be fair to the staff they moved us immediately to another room on the second floor (this is the same floor as reception). It also had a sea view (after being told there was none available!!!)
Food could not be faulted. Breakfast had meats, cheeses, cereals, pastries; omlettes made to your liking, yogurts fruits, and the list goes on! Lunch was the same. Staff in the restaurant work extremely hard and most days it was full to capacity. Lunch and dinner again had an endless choice, if you wanted to eat very healthily here it was possible, and the quality of the meat was excellent (I was surprised at this, not sure why!!) I have stayed in a couple of other all inclusive but the standard here was the best for me so far. Drinks were of good quality, if you weren't happy with the house wine you could order from the wine card (the house red was lovely) Sometimes could be hard to catch the staffs attention for water/wine but purely because they were so busy. Osi in the dining room looked after us and was very friendly.
Regarding food the only improvement that I think could be made was at the pool/snack bar. The hotdogs/chips (soggy), pizza (usually burnt edges) could be improved.
The common areas were kept so clean, beds made in the room every day and bathroom cleaned. The staff really do work hard, maintaining the grounds, sweeping, cleaning etc. The pool and surrounding areas were immaculate. My daughter loved the kid’s pool and it was an added bonus that the middle pool was heated so even if it was cold swimming in the pool was a pleasure.
Shows every night by either the entertainment team or outsiders were usually good (Argentinean dancing/show is a must see). Kids disco at 8.30 for 30 mins. Entertainment staff were smiling all day even though they worked long hours, they are a credit to the hotel.
I would definitely recommend this hotel and would recommend for all inclusive. It has a great positioning right beside the beach and when we were there the boardwalk along the front to join with the Geranios Suites was nearly completed which would provide a lovely walk once finished.
It was my second time in Caleta de Fuste and I noticed the town considerably quieter than last year which was a bit sad to see. We went out most days to stop off for an ice cream beer in the different places along the beach and the town for a bit of variety.
For those that prefer a taxi it is less than 3 euro to the town. I loved the fact that we could just pay the 10 euro deposit for beach towels and they can be changed 3 times a week. Free wi-fi also in the hotel was a bonus but the further the rooms are from reception the poorer the quality.
My only disappointment was the Elba fidelity card, we used it in a sister hotel last year and got a fantastic room with water/minerals/coke and we were able to avail of a late checkout. I got none of this from the Carlota and had to use a shared room for changing before checkout. It very much seems to depend on the guests from what I can read on here, as I see some people got great upgrades etc so was a bit disappointed with that. We were told initially by a new (training member) of staff that we could keep our room, he was quickly corrected by a colleague and we were told then we could not keep the room.
Overall had a great stay and would definitely return, I would request a sea view room regardless and hope for the best!
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Southall Travel, Booking.com, TripOnline SA, Expedia, Evoline ltd, HotelQuickly, Hotels.com, 5viajes2012 S.L. and Ebookers so you can book your Hotel Elba Carlota reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Elba Carlota Hotel
- Elba Carlota Antigua
- Hotel Elba Carlota Fuerteventura/Antigua