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“Beautiful Hotel with lots of nice ammenities for little money” 4 of 5 bubbles
Review of New Century Grand Hotel

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New Century Grand Hotel
Ranked #4 of 338 Hotels in Xuzhou
Anna, Ohio
Level Contributor
150 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Beautiful Hotel with lots of nice ammenities for little money”
4 of 5 bubbles Reviewed 30 August 2010

I stayed in the Hotel one night. Rooms were very spacious and clean. My room had a patio off of it and was surprised to see people walking the small space past my room windows - Keep blinds closed!!!

To get to the hotel we went through some major city renovations where blocks of apartments had been tour down. My colleague used GPS and both he and I were worried where the place was.

When we finally arrived, the place was set-up for a Chinese Wedding reception so we didn't park in the front but on the side and had about a block of building (inside no AC) to walk until reception area. The staff directing us to reception area did not seem very friendly though reception staff and rest of staff were nice.

The hotel was not fully occupied and renovation was being done in some areas. The hotel was several blocks long with multi-buildings, meeting areas etc. The pool was indoor and looked very nice - all had to weather bathing caps to swim, the work out area was modern and overall a nice place. There were some areas - water feature out front which could use a good cleaning as could other places outside.

Even though the hotel was located far away from Shanghai, some of the prices for minibar were at Shanghai Hilton costs.

Since this seemed to be the only 5 star hotel in the city, I have nothing to compare it againsts. The New Century Chain maybe owned by Chinese Military.

  • Stayed August 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jo_and_Tom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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224 reviews from our community

Traveller rating
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    111
    13
    5
    0
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong, China
Level Contributor
170 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
4 of 5 bubbles Reviewed 23 October 2009

This is a pleasantly situated hotel that feels like it is in a fairly tranquil spot, considering Xuzhou is really a fairly industrial town. The lobby of this hotel looks a fair bit like one of the Asian Hyatts, the rooms are quite similar to one of the newer Westins in terms of design (largish room, modern design, window between bedroom and bathroom). The bed was very firm, very low to the ground, and I did not initially have high expectations, but in the event it turned out to be extremely comfortable and I had a great night's sleep.

The hardware and fit-out of the hotel overall was modern, attractive and actually rather plush. The breakfast in the morning was also very good, a broad spread with a good selection of items, especially of the Chinese variety. The room rate I paid, well under RMB 700 inclusive of breakfast, was also really very reasonable.

My only observation that systems and staff training need to be improved. We had a group of 13 come to the lobby to check in, and with no other guests there, and 4 staff on-hand, it took them 30 minutes to sort everything out. It seemed to all be done by one of the staff, with the other three looking bored. The whole thing felt, to use a geeky analogy, like trying to run Windows Vista on your 5-year old PC. I suppose it feels like China in miniature - plenty of money spent on a lavish facility, but perhaps relatively low occupancy rates for a lot of the year not justifying strong investment in staff training and software (literally and figuratively).

  • Stayed October 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Public_Dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annapolis, MD
Level Contributor
95 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 1 June 2009

Beautiful 5 star hotel in Xuzhou. I have stayed 3 times in 2 years, I think there is a slight deterioration in the hotel. Could be the financial times. There may be an AC control in the room, but it is NOT controlled in the room. Only on and off works. Still beautiful rooms, well appointed and generous space. Staff are professioanl and attentive. The bathroom in the fitness center/pool house is not up to par with the rest of the hotel. The fitness room has a stinky carpet on the floor, not a gym floor, not so good. Only CNN and BBC, no English movie/sports channels. The Coffee shop on the 2nd floor is overpriced, rather go to DIO Coffee in town (10RMB taxi ride AND free internet at every table)
120RMB taxi ride to the airport (about 1 hour) vs 300RMB with the hotel car!!

  • Stayed May 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tsotsi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KL
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 8 September 2007

Was much better than anticipated from the trip in from the airport.

The hotel is almost a 5 star with a few small service problems. Rooms are spacious and I had no problem with the internet or watching TV.

I found the food to be good and most important, safe.

Trip from the airport in a taxi will set you back around 150-170 yuan.

  • Liked — Good Rooms & Clean
  • Disliked — Bad Location (45min from airport) English is limited but ok & the fog
  • Stayed September 2007, travelled on business
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Keith_KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Century Grand Hotel

Property: New Century Grand Hotel
Address: No.1 Huxi Road, Quanshan District, Xuzhou 221006, China
Region: China > Jiangsu > Xuzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 338 Hotels in Xuzhou
Price Range (Based on Average Rates): £
Hotel Class:4 star — New Century Grand Hotel 4*
Number of rooms: 381
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