This was a spur of the moment lunch choice for my partner's birthday. Despite the sign promising superlative food and genial staff, both were disappointing. Service was slow, even there were only two other couples in the restaurant. We waited close to 40 minutes for a very simple order - at one stage we couldn't even locate any wait staff to ask about the delay. Food was okay but more akin to slightly fancy pub food than fine dining, particularly for the price. When I went to settle our bill, the young woman on reception was on the phone ... and studiously ignored me rather than adopting the usual practice of making eye contact and indicating she would be with me as soon as she could. When I finally attracted the attention of one of the waiting staff to take my payment she seemed rather aggrieved that I was not going to add any further tip to the 5% 'service charge' already added to the bill. I usually tip quite well but not when it is made compulsory and certainly not for inadequate service. Needless to say we went elsewhere for dessert and coffee. A final comment - and I accept that this is a personal gripe - but I really dislike being addressed in the third person viz. "would madam/sir like another drink". It just comes across as snooty and patronising.
- Official Description (provided by the hotel):
- Country House Hotel, part of the Duke and Duchess of Devonshire Estate since 1830. The Cavendish overlooks the Estate and is a twenty minute walk to Chatsworth House from the Hotel. 24 recently refurbished bedrooms, with two restaurants and elegant public areas: much original artwork and furniture from Chatsworth House itself. Attentive and friendly staff combine with renowned food from Chef Alan Hill, together with a superb location in the heart of the Peak District National Park. ... more less
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- Also Known As:
- Cavendish Hotel Baslow